Kartikay Bhardwaj

Operations Associate

Delhi, India9 yrs 4 mos experience

Key Highlights

Expert in building lasting client partnerships.
Proven track record in account management and retention.
Strong leadership skills in cross-functional team collaboration.

Stackforce AI infers this person is a skilled professional in Fintech with a focus on client relationship management and account growth.

Contact

Skills

Core Skills

Client Relationship ManagementKey Account Acquisition & RetentionMerchant AcquiringProject ManagementOffline MarketingCommercial BankingRetail BankingCustomer Relationship Management (crm)Sales

Other Skills

Strategic Account PlanningCustomer RetentionCross-Functional CollaborationConflict ResolutionTeam BuildingLeadershipMerchant ServicesDatabasesData WarehousingTeam ManagementClient RelationsAccount Management

Experience

9 yrs 4 mos

Total Experience

1 yr 8 mos

Average Tenure

9 mos

Current Experience

Blinkit

2 roles

Assistant Manager

Jan 2026 – Present · 3 mos · Hybrid

Key Account Manager

Jul 2025 – Feb 2026 · 7 mos · Hybrid

I don’t just manage accounts — I build partnerships that last.I focus on growing client relationships, solving complex challenges, and making sure everything behind the scenes runs smoothly.
Every client has unique needs — I listen, understand, and deliver. Whether it’s unlocking growth opportunities, resolving issues, or aligning teams to get things done, I take ownership from start to finish.
What drives me?
✅ Turning tough problems into smart solutions.
✅ Helping businesses grow faster and smarter.
✅ Creating real value through trust, speed, and collaboration.

Key Account Acquisition & RetentionClient Relationship ManagementStrategic Account PlanningCustomer RetentionCross-Functional CollaborationConflict Resolution

One97 communications limited

2 roles

Deputy Manager

Apr 2025 – Jul 2025 · 3 mos · Noida, Uttar Pradesh, India

Assistant Manager

Jul 2024 – May 2025 · 10 mos · Noida, Uttar Pradesh, India

Paytm

Junior Manager

Apr 2022 – Jul 2024 · 2 yrs 3 mos · Noida, Uttar Pradesh, India · Hybrid

Key account manager - offline business - Delhi NCR
Scaling instruments, product static, EDC, ONUS, Payment gateway & soundboxes to new heights.
New vendor acquisition and uplifting the onboarded merchants.
Driving businesses in the designated territory.

Merchant AcquiringTeam BuildingProject ManagementLeadership

One97 communications limited

Team Lead

Jul 2020 – Mar 2022 · 1 yr 8 mos · India · Hybrid

Market visits as per the beat plan.
MOM sales Target planning.
Handling 1200+ Oil Retail outlets and 500+ Gas Stations and agencies across Delhi NCR

Offline Marketing

Paytm payments bank

Team Lead

Jul 2019 – Jun 2020 · 11 mos · India · Hybrid

BCA – Assigning FSE’s for Paytm first to allot eligible agents for, cash in – cash out through paytm app.
Managing the (CASA) accounts throughout Delhi & UP west for FY 2019-20.
Scaling large business for current and saving accounts onboarding and document verification.

Commercial BankingRetail BankingMerchant Services