Shashank Mittal

Director of Engineering

Gurugram, Haryana, India15 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven leadership in ecommerce project management.
  • Expertise in product strategy and development.
  • Strong background in customer relationship management.
Stackforce AI infers this person is a seasoned professional in Ecommerce and Product Management.

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Skills

Core Skills

Project ManagementEcommerce ManagementProduct Management

Other Skills

Business AnalysisBusiness Process ManagementCatalog ManagementConstructive FeedbackCustomer Relationship ManagementDigital MarketingDraw.ioEnterprise Project Management (EPM)FirebaseGoogle AnalyticsHyperlocalIntercom.ioMixpanelMulti-channel RetailOmnichannel

Experience

Shiprocket

6 roles

Director

Promoted

Apr 2024Present · 1 yr 11 mos

Associate Director

Promoted

Apr 2022Mar 2024 · 1 yr 11 mos

Sr. Product Manager Shiprocket

Apr 2019May 2022 · 3 yrs 1 mo

Product Manager

Jun 2016Mar 2019 · 2 yrs 9 mos

Sr. Manager - Project Management & CRM

Promoted

Oct 2013May 2016 · 2 yrs 7 mos

  • Supervises a team of Project Managers responsible for implementing and simplifying end-to-end ecommerce set up for clients & help them leverage the power of the internet. It includes pre and post live store management.

Sr. Business Analyst

Dec 2012Sep 2013 · 9 mos

  • Product Management ● Customer Relationship Management ● Requirement Analysis ● Business Process Management ● Project Management ● Business Analysis ● Ecommerce Management
Product ManagementCustomer Relationship ManagementRequirement AnalysisBusiness Process ManagementProject ManagementBusiness Analysis+1

Allschoolstuff

Business Analyst

Jun 2012Dec 2012 · 6 mos · Gurgaon, India

Wirefoot

Business Analyst

Jun 2011May 2012 · 11 mos · Gurgaon, India

Kasper consulting

Business Analyst

Oct 2009May 2011 · 1 yr 7 mos · Gurgaon, India

  • Analysing business & user needs and translating the needs into functional requirements and system specifications.
  • Planning, organizing & facilitating requirements gathering sessions with the end-user and customer.
  • Acting as a liaison between technical groups, business users, customers, and other entities.
  • Carrying out functional testing, coming up with test cases by studying the requirement documents, verifying written test scenarios and test cases.
  • Enterprise Analysis ● Requirements Planning, Elicitation & Documentation and Analysis ● Process Mapping ● Primary & Secondary Research

Education

Amity University

MBA — Marketing & Sales

Jan 2007Jan 2009

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