Shashank Mittal

Director of Engineering

Gurugram, Haryana, India15 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven leadership in ecommerce project management.
Expertise in product strategy and development.
Strong background in customer relationship management.

Stackforce AI infers this person is a seasoned professional in Ecommerce and Product Management.

Contact

Skills

Core Skills

Project ManagementEcommerce ManagementProduct Management

Other Skills

Business AnalysisBusiness Process ManagementCatalog ManagementConstructive FeedbackCustomer Relationship ManagementDigital MarketingDraw.ioEnterprise Project Management (EPM)FirebaseGoogle AnalyticsHyperlocalIntercom.ioMixpanelMulti-channel RetailOmnichannel

Experience

Shiprocket

6 roles

Director

Promoted

Apr 2024 – Present · 1 yr 11 mos

Associate Director

Promoted

Apr 2022 – Mar 2024 · 1 yr 11 mos

Sr. Product Manager Shiprocket

Apr 2019 – May 2022 · 3 yrs 1 mo

Product Manager

Jun 2016 – Mar 2019 · 2 yrs 9 mos

Sr. Manager - Project Management & CRM

Promoted

Oct 2013 – May 2016 · 2 yrs 7 mos

Supervises a team of Project Managers responsible for implementing and simplifying end-to-end ecommerce set up for clients & help them leverage the power of the internet. It includes pre and post live store management.

Sr. Business Analyst

Dec 2012 – Sep 2013 · 9 mos

Product Management ● Customer Relationship Management ● Requirement Analysis ● Business Process Management ● Project Management ● Business Analysis ● Ecommerce Management

Product ManagementCustomer Relationship ManagementRequirement AnalysisBusiness Process ManagementProject ManagementBusiness Analysis+1

Allschoolstuff

Business Analyst

Jun 2012 – Dec 2012 · 6 mos · Gurgaon, India

Wirefoot

Business Analyst

Jun 2011 – May 2012 · 11 mos · Gurgaon, India

Kasper consulting

Business Analyst

Oct 2009 – May 2011 · 1 yr 7 mos · Gurgaon, India

Analysing business & user needs and translating the needs into functional requirements and system specifications.
Planning, organizing & facilitating requirements gathering sessions with the end-user and customer.
Acting as a liaison between technical groups, business users, customers, and other entities.
Carrying out functional testing, coming up with test cases by studying the requirement documents, verifying written test scenarios and test cases.
Enterprise Analysis ● Requirements Planning, Elicitation & Documentation and Analysis ● Process Mapping ● Primary & Secondary Research