Nov 2024 – Jun 2025 · 7 mos · Chennai, Tamil Nadu, India · On-site

• Platform and DevOps Engineering leader

May 2022 – Sep 2024 · 2 yrs 4 mos · Chennai, Tamil Nadu, India

• Engineering Head for Instore Teams for both India and International . 250 plus engineering team starting from development, architecture, L3/L4 and Product
• o Replatforming
• o Vision and Strategy for Technology
• o Launch of new products
• o Managing current products
• o Stay close to market
• o Help business to meet their numbers
• o CxO presentation
• o New ideas
• o Build high performing team
• o Observability and Incident management.
• o Integration Engineering
• o Architecture Review, recommendation.

Jul 2021 – Jun 2022 · 11 mos

• Managing teams across Chennai , Bangalore and SanJose. Currently responsible for real time payment processing for all PayPal Products, Post Payment Capabilities, Building robust, smart tools to manage the various payment issues related to customer and also complete data recon between various payment systems. In addition to that supporting BNPL, Pricing, FX and Dispute related changes to Payments Platform. From quality perspective, focusing on prevention, detection and recovery is also one of my goal . Coming with practice, process and tools which will enable us to prevent issues happening in live , also better mean time to detect, restore and recovery.

Apr 2018 – Jun 2021 · 3 yrs 2 mos

• Business Domains
• Payment
• o Payment Processing
• o Tools for monitoring
• o Onboarding
• o Account Servicing
• o Merchant Reporting
• o Merchant Insight
• o Credit Card processing.
• o Money Management
• o Shipping
• o Gateway Solutions
• o Resolution Experience
• Retirement Practice
• Responsibilities
• Director of engineering for team of 30 engineers managing 4 different scrum teams with managers /architects reporting directly.
• Responsible for managing payment platform which processes 60 Million payments per day which is highly available, scalable with low latency.
• Remotely managing teams in Bangalore.
• Create Long term platform for post processing of payments.
• Create and manage high performing teams.
• Work closely with Product Owners, Team Mates, Account managers and other cross vertical teams to build the right solution and infrastructure.
• Create payment platform which are highly scalable, maintainable, adaptable and reduces time to market.
• Team for VOC. Come up with KPIs, Outcomes and roadmap for this team.
• Do discovery sessions with internal customer.
• Deprecation of legacy components.
• Run the business
• Current Projects at PayPal
• Launched the post payment platform on the new stack with high quality and low latency.
• Created monitoring tools to catch overall payments issues near real time. Come up with strategy for achieving better quality on payments platform.
• Strategy for Day 2 operations
• Migration of legacy Fulfillment platform to millennium.

Jul 2009 – Mar 2018 · 8 yrs 8 mos

• Build and manage a high performing team.
• Work with Product Owner and Business unit closely on requirements.
• Connecting with Customer Support team to understand the customer pain point.
• Listening to Voice Of Customer.
• Delivery of projects with high quality.
• 24*7 Live support management
• Legacy bug fixing
• Mentoring team members and career development for them.
• Cross functional /vertical coordination.
• Estimation and planning
• Manage change.

Apr 2002 – Jun 2009 · 7 yrs 2 mos

• The JClarety Retirement Framework supports the primary business functions of public pension plan administration. Each retirement organization is unique in the implementation of its pension plan structure, administration and operating environment. But despite the differences, there are also many similarities because the basic business of retirement is the same across public entities. JClarety provides framework components made of sound process and data structures with which to build the unique systems that can meet the needs of organizations. This framework is developed for Michigan State agency.
• Responsibility
• Technical lead for the Benefits stage.
• Project Lead for team of 23 people.
• GAP Analysis, Effort Estimation and Review Estimation.
• Production Batch Support Planning.
• Release of Enhancement/issues Planning.
• Status Tracking and Status Reporting to onsite.
• PMR participation and BS7799 coordination for the jClarety project.
• Periodic Review of Project Plan and the SQA plan.
• Functional Architect for Health Care Module ,RAP,ETT
• Design and build of FABM Class, DB class, PFC, TAB, Batch.
• User interface development using MVC Struts framework.
• Performing Unit Test for TAB and Batch Components.
• Performing PIR Fixes.
• Performing System Testing, Integration testing, Regression testing.
• Functional / Technical orientation

Dec 2001 – Mar 2002 · 3 mos

• Java Developer.
• Migration from Forte
• Coding and Unit Testing

Sep 2000 – Nov 2001 · 1 yr 2 mos

• Programming on Java/J2EE

Jul 1997 – Aug 2000 · 3 yrs 1 mo

• Worked a service engineer for Textile machinaries