karan kakkar

CEO

Gurugram, Haryana, India10 yrs experience
Highly StableAI Enabled

Key Highlights

  • 10+ years in product management across BFSI and Hospitality.
  • Led successful growth initiatives for multiple digital platforms.
  • Awarded for excellent team collaboration and project delivery.
Stackforce AI infers this person is a Product Management expert in BFSI and Hospitality domains.

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Skills

Core Skills

Product ManagementBusiness StrategyBusiness AnalyticsDigital Strategy

Other Skills

A/B TestingAgile ManagementAgile MethodologiesAnalytical SkillsArtificial Intelligence for BusinessBFSIBusiness Case PreparationBusiness DevelopmentClient RelationsCommunicationCustomer Relationship Management (CRM)Database Management System (DBMS)Design ThinkingEnterprise Resource Planning (ERP)Financial Technology

About

Product management professional with 10+ years of experience in building and shipping B2C and B2B products related to BFSI and Hospitality Domain. Led multiple growth initiatives for web, E-commerce, and business intelligence platforms across different channels. I am an MBA graduate from the prestigious Indian Institute of Management Kozhikode and currently working as a senior product manager for EXL Analytics in Gurgaon. Previously, I have worked as a fullstack developer (Javascript/AngularJS/Java) for a startup in Noida, India. As a Product Manager, I help clients develop and execute their product strategy. I work closely with the other product owners, client leadership, and the Publicis Sapient leadership team to create roadmaps, write user stories, and lead product teams. I also, enable clients to meet their goals by educating and guiding them on industry best practices. Skills:- a) Business - Product Management, Client Engagement, Market Research, Business Intelligence, Customer Reviews, Thought Leadership b) Software - Jira, Confluence, SAP Hybris, Adobe Experience Manager, Adobe Analytics, Adobe Target, Excel c) Design - Design Thinking, User Experience Design, Mobile Design d) Technology - Conversant in AI, ML, Chatbots, Voicebots, Cloud Strategy e) Strategy - Cross-Functional Team Lead, Agile/Scrum/Kanban, User Stories, Product Lifecycle, Product Roadmap, Lean Startup, A/B Testing, Quantitative Data Analysis, Stakeholder Management Following are my functional areas: - Product Management: Road-mapping, Backlog Management in JIRA, Feature Prioritization - Product Strategy: PLC Management, New Product Development, Vision, Goal - Release Management: Stakeholder Communication, Release docs - Team Management: Team Health, Team Co-ordination, Impediments Removal, Servant Leadership - Innovation Management: What's going on in Industry/Domain, New Trends, New Technologies - Project Management: Scope Management, Agile Management, Timelines Management - Product Development: Developing MVP, New Feature Development, Design, QA, UAT, Scrum, Analytics - Design Management: Keeping up with the latest Design trends, Design Thinking, UI/UX collaboration - Stakeholder & Senior Leadership Management: Communication, Strategy/Tactics discussion

Experience

Exl

Lead Product Owner

Jul 2025Present · 8 mos

Publicis sapient

4 roles

Senior Product Manager

Oct 2022Sep 2025 · 2 yrs 11 mos

Agile MethodologiesThought LeadershipFinancial TechnologyClient RelationsBusiness AnalyticsBusiness Strategy+18

Senior Product Manager

Promoted

Feb 2022Oct 2022 · 8 mos

Analytical SkillsThought LeadershipBusiness AnalyticsUser BehaviorBusiness StrategyCommunication+13

Product Manager

Jan 2020Sep 2020 · 8 mos

  • Demonstrated success managing digital products, strategy, experience and enterprise solutions/services from ideation to launch, including engineering and operational quality in related financial services industries.
  • Experience working with a multi-disciplinary team on customer-focused products and services
  • Significant industry knowledge and expertise within the Financial Services industry
  • Experience developing and launching digital products in wealth management space is highly desirable
  • Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
  • Deep understanding of design thinking principles, having led or facilitated workshops to cultivate the innovation process
  • Ability to solve complex business problems to maximize value while balancing technical constraints
  • Mastery in techniques and methodologies that maximize the flow of value and are deeply rooted in Agile, Lean and continuous delivery principles – with a passion to extend this understanding throughout the organization
  • Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
  • Ability to use storytelling to influence decisions without formal authority
  • Comfortable with financials, KPIs, and forecasts with success leveraging such data to make decisions about product iterations
SQLScrumCustomer Relationship Management (CRM)Product ManagementDigital Strategy

Product Manager

Jun 2018Feb 2022 · 3 yrs 8 mos

  • Business Team - Suncorp Group – Insurance Digital Sales Team (Largest Banking & Insurance Firm in Australia)
  • Product Manager/Iteration Manager/Scrum Master Key Roles & Activities
  • ● Demonstrated success in managing digital products, strategy, experience and enterprise solutions from ideation to launch with excellent engineering and operational quality.
  • ● Led the development effort for multiple insurance and banking products (Home, Motor) generating more than 20 million+ revenue for the client
  • ● Worked with a multi-disciplinary team in Sydney, Australia on customer-focused products
  • ● Conducted workshops and brainstorming sessions, led the role of refining the requirement and converting them to product roadmap
  • ● Responsible for creating the scope in JIRA and involved in requirements elicitation and documentation.
  • ● Regularly interacted with the development and testing team, making them understand the business requirement, clarifying their queries and following-up for the development/testing progress
  • ● Showcased multiple iteration of the product to the client and obtained UAT sign off
  • Recognition
  •  Won the “Partnering for Client Impact Award” for excellent team collaboration skills
  •  Appreciation from the end users and client for successful project delivery
Thought LeadershipUser BehaviorSQLScrumCustomer Relationship Management (CRM)Product Management+1

Animika studios

Summer Intern (IT and Marketing Strategy)

Apr 2017May 2017 · 1 mo · Bangalore

  •  Summer Intern, Marketing and IT Strategy
  • Conceptualized Digital Marketing Strategy and Execution Roadmap for Miracle Drinks’ new product
  • Devised Brand Marketing, Customer Acquisition and Product Development Strategies for clients
  • Designed Website Content and Layout Strategy for 7 clients across different business domains
  • Streamlined IT development processes and estimation methodologies increasing efficiency by15%
  • Achievements
  •  Selected as the ‘Best Intern of 2017’ for exemplary performance across all business spheres
SQLCustomer Relationship Management (CRM)

Insideiim.com - konversations.com - kira9 edumedia

Team Member

Mar 2017Dec 2017 · 9 mos · Mumbai Area, India

  • Serving as one of the student team members of insideIIM.com among 15 students selected across tier-1 business schools of India
  • As a paid intern responsible for content creation, distribution and other executions of the online platform
  • Applying analytics for effective content strategy execution
  • Result:
  • Selected as the "Top Performer" in the team based on the no of views and user feedback
SQL

Blue star hosiery and industries

Live Project: Business Consultancy

Jan 2017May 2017 · 4 mos · New Delhi Area, India

  • Conducted organizational reviews to identify strengths and weaknesses and to evaluate operational effectiveness.
  • Made recommendations based on emerging trends, expansion opportunities, competitive threats, the viability of outside business partners, and internal business processes.
  • Established and reviewed key strategic priorities and translates them into actionable and quantitative plans increasing sales by 25%

3pillar global

Software Engineer

Jul 2014Jun 2016 · 1 yr 11 mos · Noida

  • Team Leader, User Interface Innovation and Development (Equinox.com)
  • Spearheaded a team of 9 in the delivery of 5 projects from estimation, design, development to completion
  • Mentored Personnel on client businesses and technologies such as Big Data, AWS and Google Analytics
  • Project Management, performed Agile Estimation exercise for more than 7 customer projects
  • Drafted road map for projects after considering priorities of corporate managers, programmers and clients
  • Business Process Management, established the Knowledge Management process for projects
  • Conferred role of Single Point Of Contact for all stakeholders within 9 months of joining the company
  • Achievements
  •  Awarded 3Pillar Wow for delivering timely and quality software solutions for the client
  •  Received Going the Extra Mile Award for ensuring continuous successful project delivery
  •  Received 4.5/5 rating (top 20) among 500 employees for consistent & valued performance

Steel authority of india limited

Intern

Jun 2013Aug 2013 · 2 mos · New Delhi Area, India

  • SAIL, Delhi
  •  Analysis of the Turnover System from Finance Directorate, SAIL Corporate Office 2013
  • Optimized the time for configuring new incoming data into the ongoing project system
  • Analyzed and compared the performance of SAIL with its major competitors
  • Performed in-depth analysis of the team’s business activities and project requirements
SQL

Education

Indian Institute of Management, Kozhikode

Master of Business Administration (M.B.A.) — IT and Marketing

Jan 2016Jan 2018

Guru Gobind Singh Indraprastha University

Engineer's Degree — Computer Science and Engineering

Jan 2010Jan 2014

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