Jan 2019 – Jul 2022 · 3 yrs 6 mos · Greater Delhi Area

• Pivoted the company’s service offerings from graphic design and social media management to UI/UX design and full stack development
• Implemented Kanban agile management principles to maximize workflow efficiency and increase output by 20%
• Managed and delivered 50+ development projects including learning management systems, react web apps, e-commerce stores, job & event portals, and content management systems
• Successfully retained clients post project completion, resulting in 70%+ repeat orders to DCC for new projects and/or website management
• Maintained close working relationships with client marketing and business leaders, resulting in successful business development and a 2x increase in revenue
• Established an in-house creative center of excellence solely serving two distinct business units for a key client
• Recruited & onboarded 6 senior design and development team leads as part of the team’s expansion plan
• Streamlined the website of ‘Spread a Smile India’ (social responsibility initiative) to accept online donations focused on food drive initiatives during the Covid-19 pandemic, resulting in a substantial increase in donations
• Led the successful transition to a 100% remote working model due to the Covid-19 pandemic

May 2018 – Oct 2018 · 5 mos · Los Angeles Metropolitan Area

• Successfully managed cross-functional teams for multiple projects resulting in increased business
• Analyzed & optimized performance of digital marketing campaigns based on specific revenue drivers
• Conceptualized and created presentation decks showcasing my vision and future goals for our client’s digital assets and digital marketing efforts

Jul 2017 – May 2018 · 10 mos · Los Angeles Metropolitan Area

• Generated performance reports using data visualization tools to allow all team members and stakeholders to make informed strategic decisions in a timely manner
• Reviewed digital assets and digital marketing efforts of our client’s industry leading competitors to benchmark our strategies and practices

Jun 2016 – Aug 2016 · 2 mos · Metro Jacksonville

• Researched and presented recommendations for over 10 venture opportunities for the PGA Tour in a variety of industries, including the launch of an e-commerce platform.
• Developed business plans and market entry strategies for two major projects, identifying multiple revenue streams for each venture.
• Coordinated a cross-department project to give recommendations on enhancing PGA Tour’s media efforts in India to target a wider sector of the population
• Designed a strategy to raise $50,000 for The First Tee of Jacksonville through corporate social responsibility initiatives.

May 2015 – Jul 2015 · 2 mos · New Delhi, India

• Researched emerging Back Office Process Outsourcing sectors and identified key players
• in each sector.
• Assessed the unique products and services offered by these key players.
• Analyzed impact of such products and services specific to healthcare and automotive
• sectors.
• Researched and analyzed the prevailing gold jewelry market conditions.

May 2014 – Jul 2014 · 2 mos · New Delhi, India

• Researched market size and need to promote the use of corrugated packing for perishables to reduce supply chain wastage.
• Introduced concept of value engineered corrugated packaging for high value electronic products being exported from India.

May 2012 – Jul 2012 · 2 mos · Greater Delhi Area

• Interned in marketing department for recycled waste paper products.
• Responsible for producing a marketing documentary to showcase Kalyanmayee recycled
• products.