Aravind Kumarr

Operations Associate

Coimbatore, Tamil Nadu, India4 yrs 5 mos experience
Most Likely To Switch

Key Highlights

  • Expert in troubleshooting Zoho Analytics issues.
  • Strong background in product management and user operations.
  • Passionate about empowering users through data analysis.
Stackforce AI infers this person is a SaaS Technical Support Specialist with a focus on data analytics.

Contact

Skills

Core Skills

Technical SupportData AnalysisProduct Management

Other Skills

Business-to-Business (B2B)Cross-functional Team LeadershipCustomer EmpathyGo-to-Market StrategyInterpersonal CommunicationMarketingOperations ManagementProblem SolvingProduct DevelopmentProduct Life CycleProduct StrategySQLSalesforceScrumTeam Leadership

About

🚀 Technical Support Engineer | Zoho Analytics Specialist Hey there! I’m a Technical Support Engineer at Zoho, where I focus on helping users get the most out of Zoho Analytics. Whether it’s troubleshooting a tricky issue or guiding someone to unlock the full potential of their data, I’m here to make analytics simple and effective for everyone. 🛠️ What I Do: Solve technical challenges and ensure users have a smooth experience with Zoho Analytics. Help customers customize, configure, and truly understand their data to drive better decisions. Work closely with the product team to improve features based on user feedback. 💡 Why I Love It: There’s nothing more satisfying than turning a customer’s "I’m stuck" moment into an "Aha!" moment. Data can be intimidating, but I enjoy breaking it down and empowering users to explore and analyse it with confidence. 📊 The Bigger Picture: For me, it’s all about helping businesses leverage their data to grow and succeed. Every conversation is a chance to create value and make someone’s day a little easier. If you’re a Zoho Analytics user (or want to become one!), let’s connect and chat about making your data work smarter for you!

Experience

Zoho

Technical Support Engineer (Zoho Analytics)

Feb 2024 – Present · 2 yrs 1 mo · Chennai, Tamil Nadu, India · On-site

SQLData AnalysisProblem SolvingCustomer EmpathyTechnical Support

Iqube - innovation center

Product Manager

Jun 2023 – Feb 2024 · 8 mos · Coimbatore, Tamil Nadu, India · On-site

  • In short I do user management, marketing, handling clients and operations, managing project flow.
User ManagementMarketingOperations ManagementProduct Management

Freelance

Ecommerce Product Manager

May 2022 – May 2023 · 1 yr · Coimbatore, Tamil Nadu, India

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Student Success Specialist

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Amazon

Customer Support Associate

Aug 2021 – Dec 2021 · 4 mos · Coimbatore, Tamil Nadu, India

Education

JD Institute of Fashion Technology

Diploma of Education — Fashion Photography

Jun 2018 – Aug 2018

Dr.G.R.Damodaran College of Science

Bachelor's degree — Visual Communication

Jan 2015 – Jan 2018

Lisieux Matriculation Higher Secondary School

12th

Jan 2014 – Jan 2015

Lisieux Matriculation Higher Secondary School

10th

Jan 2012 – Jan 2013

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