Suganya Krishnakumar — Recruiter

With a distinct and prolonged passion for technology from a younger age, I established myself as an accomplished IT professional having spearheaded the creation of fully technical features and migration of large-scale systems. Consequently, and through that motivation to leverage technical advancements, I have recently developed a strong interest in CRM and the possibility to drive subsequent business development. As a result, I have recently completed a comprehensive Salesforce Administrator Training programme at CRS Info Solutions, where I established proficiency in User Management and Security and Master Data Management techniques. Due to the broad array of my professional and academic experience, I am confident in my abilities to handle a diverse range of clients, while delivering attentive guidance and consultation across Salesforce platforms. Similarly, I can enhance wider understanding by creating and distributing a variety of technical documentation. To facilitate that, I promote a culture of cooperation, transparency, and knowledge sharing among internal teams and external stakeholders. As a logical decision-maker and problem-solver, I can address and mitigate arising issues and conflicts in a prompt manner. Finally, I am always seeking to research and utilise latest technological developments to improve overall performance. On a personal level, I am acknowledged as a highly focused, committed, and dedicated individual. I uphold a proactive approach to continually learn new skills and assume greater responsibilities. I also boast a proven track record in excelling under fast-paced and deadline-intensive situations. In regards to my current career aspirations, I am driven to utilise my technical capabilities and administrative skills to make a mark within the Salesforce Community. The opportunity to aid the attainment of key targets and objectives of dynamic and forward-thinking organisations is the primary goal. To discover more about my distinct career aspirations, as well as my broad professional experience, please feel free to connect!

Stackforce AI infers this person is a Fintech professional with strong Salesforce and migration expertise.

Experience: 10 yrs 8 mos

Skills

It Recruitment
Salesforce Administration
Customer Relationship Management (crm)
Relationship Building
Stakeholder Engagement
Data Analysis
Migration Consultant
Stakeholder Management

Career Highlights

Proven track record in Salesforce Administration.
Expertise in large-scale system migrations.
Strong focus on collaboration and stakeholder engagement.

Work Experience

DCV Global Recruitment

IT Recruitment Consultant (1 yr 1 mo)

CRS Info Solutions

Salesforce Administrator Training (5 mos)

Career Break

Full-time parenting (1 yr)

Term Time Teachers Ltd

Teaching Assistant (2 yrs 10 mos)

Career Break

Full-time parenting (6 yrs 10 mos)

Cognizant Technology Solutions

Information Technology Developer (8 mos)

Test Analyst (4 mos)

Temenos India Pvt. Ltd.

Lead Migration Consultant (4 mos)

Migration Consultant (2 mos)

Migration Consultant (5 mos)

Migration Consultant (1 yr 1 mo)

Trainee Technical Consultant (1 mo)

Education

Bachelor of Technology - BTech at Anna University Chennai

Higher Secondary at Asan Memorial School

Senior Secondary at Asan Memorial School

Suganya Krishnakumar

Recruiter

United Kingdom10 yrs 8 mos experience

Highly Stable

Key Highlights

Proven track record in Salesforce Administration.
Expertise in large-scale system migrations.
Strong focus on collaboration and stakeholder engagement.

Stackforce AI infers this person is a Fintech professional with strong Salesforce and migration expertise.

Contact

Skills

Core Skills

It RecruitmentSalesforce AdministrationCustomer Relationship Management (crm)Relationship BuildingStakeholder EngagementData AnalysisMigration ConsultantStakeholder Management

Other Skills

Analytical ReasoningAttention to DetailCoachingCollaborationConflict ResolutionCreativity SkillsCritical ThinkingCustomer ServiceLeadershipMentoringNegotiationNetworkingOperational CoordinationProblem SolvingRecruiting

About

Experience

Dcv global recruitment

IT Recruitment Consultant

Feb 2025 – Present · 1 yr 1 mo · Hemel Hempstead, England, United Kingdom · Hybrid

DCV Global Recruitment specializes in Permanent and Contract Recruitment. We offer a highly consultative service to the IT, Accountancy & Finance, Construction, Defence & Aerospace, Nuclear, Manufacturing & Distribution, Engineering, and Travel markets.
We are trusted providers to some of the most recognizable companies across the globe. Our reputation has been built through our specialism, timely delivery, extensive professional network, and candidate care. We pride ourselves on the relationships we build and the expertise of our highly professional and results-driven team of consultants. With professional recruitment consultants based in our offices across the UK, Europe, SA, and the USA, we are uniquely positioned to support your demands on talent acquisition globally.

IT RecruitmentRecruiting

Crs info solutions

Salesforce Administrator Training

Apr 2023 – Sep 2023 · 5 mos · Remote

To facilitate my current career aspirations, I have recently undergone extensive Salesforce Administrator Training, where I established proficiency in User Management and Security and Master Data Management techniques.
Further to that, I led the creation of custom fields, page layouts, and workflows to tailor Salesforce platforms to bespoke business needs and requirements.
Finally, I developed a basic understanding of application customization using point-and-click tools.

Salesforce AdministrationCustomer Relationship Management (CRM)Strategic PlanningSalesforce.com AdministrationTime ManagementProblem Solving

Career break

Full-time parenting

Mar 2022 – Mar 2023 · 1 yr · Langley, England, United Kingdom

I have utilised the gap in employment to raise my wonderful girl.

Term time teachers ltd

Teaching Assistant

Apr 2019 – Feb 2022 · 2 yrs 10 mos · Royal Tunbridge Wells, England, United Kingdom · On-site

Upon returning back to the workplace following a seven-year period as a full-time parent, I supported a wide variety of schools, including St Gregory's Catholic School, Hugh Christie School, Skinners Kent Academy, and Temple Grove Academy.
On a day-to-day basis, I provided one-to-one and group teaching and pastoral support to a variety of children, while engaging in daily meetings with senior teachers to assess and discuss pupil progress.
To maintain a supportive, engaging, and inclusive classroom environment, I arranged and oversaw recreational activities to promote social interaction and encourage children to try new ideas.
I also developed and maintained positive relationships with parents and carers to keep all updated on student progress and development.

Relationship BuildingStakeholder EngagementCustomer ServiceStakeholder ManagementOperational CoordinationMentoring+1

Career break

Full-time parenting

May 2012 – Mar 2019 · 6 yrs 10 mos · Royal Tunbridge Wells, England, United Kingdom

I have utilised the gap in employment to raise my little one.

Cognizant technology solutions

2 roles

Information Technology Developer

Promoted

Aug 2011 – Apr 2012 · 8 mos · On-site

Project: Interface Development for the module Anti Money Laundering (AML)
Client: Lloyds Bank
Work Location: Chennai (India)
Upon being promoted to a Software Development role, I supported the planning and development of an interface for Lloyd Bank’s Anti-Money Laundering module by developing conversion routines for report generation, preparing and executing test cases, and producing understandable User Guide documentation.

Stakeholder EngagementStakeholder ManagementOperational CoordinationData AnalysisStrategic PlanningAnalytical Reasoning

Test Analyst

Mar 2011 – Jul 2011 · 4 mos · On-site

Project: CS PB APAC PTG T&M – This stream involves the testing in different modules for 2 releases for various locations in Release Management Testing.
Client: Credit Suisse
Work Location: Pune (India)
As a test analyst, the execution of test cases in T24 for various locations was done.
Analysis of the failed cases in order to find the root cause for it, was executed.

Stakeholder EngagementStakeholder ManagementOperational CoordinationData AnalysisStrategic PlanningAnalytical Reasoning+2

Temenos india pvt. ltd.

5 roles

Lead Migration Consultant

Oct 2010 – Feb 2011 · 4 mos · On-site

Project: Mauritius Commercial Bank Is the largest commercial bank in Mauritius that involved Migration from the legacy system SYMBOLS to T24.
Client: Mauritius Commercial Bank
As designated Lead Migration Consultant, I orchestrated the seamless migration of Mauritius Commercial Bank’s legacy systems SYMBOLS to T24.
During this period, I drove a six-week reduction in project progress and a cost reduction of $12K USD by designing and implementing a tool called Data Mapping Definition (DMD) which automatically linked the data from one source to another by drawing and visualising correlations between component fields.

Migration ConsultantCollaborationConflict ResolutionRelationship BuildingStakeholder EngagementCustomer Service+16

Migration Consultant

Jul 2010 – Sep 2010 · 2 mos · On-site

Project: Deutsche Bank is a leading global investment bank with strong private clients. This project was to migrate the legacy data to T24.
Client: Deutsche Bank
Spearheaded the smooth migration of legacy data to T24 for Deutsche Bank by running a Trial Migration in Singapore, analysing complex issues, engaging with client representatives to gather bespoke needs, and enhancing the Data Migration tool.

Migration ConsultantCollaborationRelationship BuildingStakeholder EngagementStakeholder ManagementOperational Coordination+8

Migration Consultant

Jan 2010 – Jun 2010 · 5 mos · On-site

Project: Capital Bank of Jordan, formerly Export and Finance Bank, is a Jordan-based provider of commercial and investment banking services.
Client: Capital Bank of Jordan
Undertook internal development and implementation of migration processes, while meeting tailored client deliverables by performing mock1 and mock2 with offsite dummy data.

Migration ConsultantCollaborationRelationship BuildingStakeholder EngagementStakeholder ManagementOperational Coordination+8

Migration Consultant

Promoted

Nov 2008 – Dec 2009 · 1 yr 1 mo · On-site

Project: Deutsche Bank is a leading global investment bank with strong private clients. This project was to migrate the legacy data to T24.
Client: Deutsche Bank
Following a successful period as a Trainee Technical Consultant, I assumed a Migration Consultant role, where I was initially tasked with migrating Deutsche Bank’s legacy data to T24 through strong cross-collaboration with stakeholders in Geneva and internal teams across India.

Migration ConsultantCollaborationRelationship BuildingStakeholder EngagementStakeholder ManagementOperational Coordination+8