Amaresh kushwaha — Operations Associate

 Assisted company personnel with desktop operation both hardware and software related issue  Supervise and performe the installation of new IT network equipment, system software and desktop computer  Tested the IT networking systems, monitored the performance of network servers and maintained computer systems of the organization.  Updated management on a regular basis through reports, email, and presentations.  Made use of Helpdesk systems to make work-load prioritization, to update calls.  Performed regular maintenance of company peripheral network devices – printers and scanners.  Performed technical support, including escalation of problems and incident identification with subsequent resolution.

Stackforce AI infers this person is a skilled IT professional with expertise in infrastructure and technical support.

Location: Kolkata, West Bengal, India

Experience: 11 yrs 2 mos