Justin Rhoades

CEO

Columbus, Ohio, United States15 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in membership management operations and strategies.
Strong background in healthcare administration with an MBA.
Proven leadership in managing large teams and complex projects.

Stackforce AI infers this person is a Healthcare Operations Leader with expertise in membership attribution and process improvement.

Contact

squalorbaby1990@gmail.com LinkedIn

Skills

Other Skills

Customer ServiceMicrosoft PowerPointPublic Speaking

About

Experienced People Manager with a demonstrated history of working in the hospital & health care industry. Expert in attribution (membership management) operations, strategies, and understanding. Skilled in Operations Management, Microsoft Excel, Data Analysis, Strategic Planning, team building and Business Process Improvement. Strong community and social services professional with an MBA (Healthcare focused) and a Bachelor of Science - BS focused in Biological/Biosystems Engineering from The Ohio State University.

Experience

Agilon health

6 roles

National Sr. Director, Attribution

Promoted

Dec 2023 – Present · 2 yrs 3 mos

Lead the entire functional department. All regional leaders and their teams reporting into the position.
Review all membership booked numbers monthly to stay in compliance with SOX guidelines.
Advise payer contracting teams on contractual language for at risk model deals.
Owner of the national budget build and hitting of budget year over year.
Owner of local attribution ops performance through regional leaders structure.
Owner of new market implementation for stand up of attribution activities and program.

Director of Attribution

Promoted

Apr 2022 – Jan 2024 · 1 yr 9 mos

Interact with health plans to refine operational process and data gaps to ensure appropriate membership attribution for the company including but not limited to:
o Developing & seeking approval for new operational processes
o Working through data inconsistencies
o Ensuring routine health plan meetings to maintain membership dialogue
Work closely with the finance team to offer insight to membership including but not limited to below:
o Variances to budget & prior period
o Retro activity explanations
o Incoming membership trends
Implement agilon health’s membership attribution program to each new market identify opportunities to optimize membership attribution in existing markets
Champion of the standardization & automation of membership attribution reporting
Ensure staffing is appropriate in each market to implement a successful attribution program.
Offer subject matter expertise to the company when understanding the department structure and needs
Work with new and prospective groups to help onboard and showcase the benefits of membership attribution program
Develop & lead agilon-wide membership attribution task-force
Build membership budgets using prior performance and future trends

Manager, Attribution – Central Region

Promoted

Nov 2020 – Apr 2022 · 1 yr 5 mos

People manager
Oversee and manage central region attribution work (6 markets)
Create in depth analytical member movement trends and tracking to help prioritize an optimize resources to help with membership growth and engagement.
Lead and organize attribution strategies in the whole region
Lead workgroup of all attribution resources for the entire company.
Subject matter expert in attribution for the entire company nationwide

Program Manager, Attribution – Central Region

Promoted

Mar 2020 – Nov 2020 · 8 mos

Oversee and manage central region attribution work (5 markets)
Create in depth analytical member movement trends and tracking to help prioritize an optimize resources to help with membership growth and engagement.
Lead and organize attribution strategies in the whole region
Subject matter expert in attribution for the entire company nationwide

Attribution Coordinator – Ohio Market

Promoted

Dec 2018 – Mar 2020 · 1 yr 3 mos

Created the standard productized process for attribution work for the entire company
Worked day to day to create better matching between partners and payers using advanced excel and analytical abilities
Scaled standard work from one market to two and again from two markets to four
Subject matter expert in attribution for the Ohio Markets

Program Coordinator

Dec 2017 – Dec 2018 · 1 yr

The ohio state university wexner medical center

4 roles

Supervisor

Promoted

Jun 2015 – Dec 2017 · 2 yrs 6 mos

o Oversaw large overhaul in department policies and excessive staff turnover while improving productivity efficiencies for my team.
o Built, trained, and prepared my staff for the daily grind of a demanding results driven facility.
o Take the blame when needed and pass along the praise the rest of the time to my staff.
o Classified and enforced standards of quality and efficiency throughout my team
o Engage in disciplinary talks with staff when the classified standards are not met.
o Keep the department in accordance with regulatory agencies such as OSHA, AAMI, Joint Commission, etc.
o Created a daily system to improve logistics for the operating room materials receiving in a more accurate and timely manner.
o Spearheaded the rearrangement of the department layout for increased efficiency, productivity, and flow.
o Member of small team that pioneered and oversaw the implementation of a new department software program.

Supply Coordinator

Promoted

Sep 2012 – Jun 2015 · 2 yrs 9 mos

o Looked at material usage trends to ensure stock levels were always met but also materials were never wasted due to expiration dates.
o Ordered all supplies for our department and about 50% of surgery items used by the operating room.
o Managed small team of four to act as operating room logistical support.

Storekeeper 2

Mar 2011 – Sep 2012 · 1 yr 6 mos

o Developed and trained new Sterile Stores staff.
o Utilized patient software programs to collect data, notice trends, and manage daily requirements of the department.