Suresh Panjala

Operations Associate

Hyderabad, Telangana, India6 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proficient in Technical Support and Ticketing Systems.
  • Experienced in managing user access and application support.
  • Strong background in desktop and network administration.
Stackforce AI infers this person is a Technical Support Specialist with expertise in IT service management.

Contact

Skills

Core Skills

Technical Support

Other Skills

Access Control ManagementActive DirectoryApplication SupportCisco Webex MeetingsCitrix CloudCitrix XenDesktopComputer NetworkingDesktop Application SupportIRISNetwork AdministrationNetworkingOkta Single Sign-OnPassword ManagementPassword ResetsSaviynt

About

Experienced in Providing Technical support to end users with a demonstrated history of working with ticketing tools and ticket handling.

Experience

Galaxe.solutions

2 roles

Deskside Support Technician

Mar 2024Present · 2 yrs

Technical SupportTicketing SystemsServiceNow

Service Delivery Analyst

Nov 2022Feb 2024 · 1 yr 3 mos

Technical SupportTicketing SystemsServiceNow

Tech mahindra business process services

Technical Associate

Jun 2022Nov 2022 · 5 mos · Bengaluru, Karnataka, India · Remote

Digitaltrack solutions pvt ltd

Technical Support Executive

Aug 2021May 2022 · 9 mos · Hyderabad, Telangana, India

Rt network solutions pvt. ltd.

Desktop Support Engineer

Dec 2019Jul 2021 · 1 yr 7 mos · Hyderabad, Telangana, India

Education

CMR College of Engineering & Technology

Bachelor of Technology - BTech — Mechanical Engineering

Sep 2014May 2018

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