Harini Elizabeth Karengala — DevOps Engineer

Service Delivery Leader with wealth of experience in Operations management, People Leadership, AWS and M365 Technical Support Management, Project and Program Management, E-commerce Risk Investigations, U.S Insurance Services, Banking and Mobile communication arenas. Proven experience of business innovation and establishing stellar customer service and operating models which led the trade from inception state to a steady state operations with robust quality models in the domains I led and executed. Had excelled at managing, guiding, coaching, training and leading global, cross-disciplinary operational and project teams, customer service professionals and executed in the areas of AI, Lean Six Sigma, PMI, BPI, developing operational efficiencies in the processes and quality improvement models Career has equally spanned in initiating Intra-organizational efforts entailing BPI projects initiation to closure, Designing operational methodologies, heading Employee engagement and professional networking. Specialities: People Management, Technical Support Management,Strategic Leadership, Technology, Customer Success, Business and Operations Management, Piloting New Business Processes, Product strategy, BPO and ITES, Service Delivery Management, Business Transformation,Organizing Professional and Social networking events for large teams.

Stackforce AI infers this person is a Service Delivery Leader with expertise in Operations Management and Technical Support in SaaS environments.

Location: Hyderabad, Telangana, India

Experience: 18 yrs