R

Rakesh Dhanamsetty

CEO

Redmond, Washington, United States16 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 20+ years in AI and digital transformation.
  • Expert in Microsoft ecosystem and cloud modernization.
  • Proven track record in strategic partnerships and client retention.
Stackforce AI infers this person is a Digital Transformation Leader specializing in AI and cloud solutions for enterprise clients.

Contact

Skills

Core Skills

Ai & Digital TransformationBusiness DevelopmentDigital TransformationIt Practices & SolutionsOperational EfficiencyProject ManagementService DeliveryOperational PerformanceCustomer OperationsProject DeliveriesCustomer Support

Other Skills

AI-led IT solutionsAdministrationBusiness AdministrationBusiness OperationsCRM toolsCustomer Relationship Management (CRM)LeadershipMicrosoft Dynamics 365Power Platformanalyticsbusiness growth strategiesbusiness operationsdata-driven strategiesprocess enhancementsprocess streamlining

About

I’m a forward-thinking AI & digital transformation leader who believes that technology is not just evolving; it’s accelerating faster than most companies can keep up with. My mission is to help organizations not just adopt tech but transform with intention, speed, and clarity. With 20+ years across IT services, consulting, digital strategy, data, cloud, and AI-led solutions, I’ve partnered with global enterprises to modernize systems, scale teams, and build future-proof capabilities. Today, I serve as Vice President – AI & Digital Transformation at Quadrant Technologies, where I help clients unlock the next wave of value through: * AI agents & intelligent automation * Microsoft ecosystem transformation (Dynamics 365, Power Platform) * Cloud & data modernization * IT staff augmentation and high-performance teams * Enterprise digital strategy & execution. But beyond the titles, I’m someone who gets excited by future tech, loves simplifying complexity, enjoys connecting with people, and believes in building long-term relationships, not transactions. I’ve worked with CIOs, CTOs, VPs, leaders, founders, and transformation teams across the U.S., Singapore, India, and Southeast Asia. Whether it’s launching accelerators, transforming legacy systems, supporting engineering teams, or helping enterprises adopt AI responsibly, I partner with businesses as a strategic ally rather than just another vendor. At my core, I believe AI won’t replace people, but people who use it will outperform those who don’t. # Transformation is not a project. It’s a mindset. Every company, irrespective of size, can become future-ready. If you’re exploring digital modernization, AI adoption, CRM/ERP transformation, building scalable engineering teams, or just want to compare notes on where the tech world is heading, I’d love to connect. Let’s build the future. Together.

Experience

Quadrant technologies

3 roles

Vice President – AI & Digital Transformation

Promoted

Aug 2025Present · 7 mos

  • I spearheaded the development and sales of AI-led IT solutions, which resulted in significant business growth for Quadrant Technologies.
  • Cultivated strategic partnerships that enhanced service offerings and expanded market reach.
  • Implemented data-driven strategies that resulted in a 25% increase in client acquisition and retention.
AI-led IT solutionsstrategic partnershipsdata-driven strategiesAI & Digital TransformationBusiness Development

Technical Solutions Director – Global Programs

Promoted

Sep 2022Aug 2025 · 2 yrs 11 mos

  • Leading strategic business operations across the APAC region, focusing on digital transformation and business development.
  • Spearheaded the integration of Microsoft Dynamics 365 and Power Platform tools to streamline workflows, improve operational efficiency, and provide actionable insights.
  • Managing cross-functional teams to deliver scalable solutions aligned with organizational goals.
Microsoft Dynamics 365Power Platformbusiness operationsDigital TransformationBusiness Development

Director - IT Practices & Solutions

Aug 2020Aug 2022 · 2 yrs

  • Optimized global business operations, achieving a 20% improvement in efficiency through process enhancements and data-driven strategies.
  • Collaborated with leadership to implement CRM tools, reducing turnaround time for key processes.
  • Championed initiatives to foster team growth and productivity, driving organizational success.
process enhancementsCRM toolsteam productivityIT Practices & SolutionsOperational Efficiency

Optum

2 roles

Service Delivery Leader - Projects

May 2017Mar 2018 · 10 mos · India

  • Directed service delivery for critical projects, ensuring seamless alignment between client expectations and operational capabilities.
  • Improved service efficiency by streamlining processes and incorporating analytics for better decision-making.
service deliveryprocess streamlininganalyticsProject ManagementService Delivery

Service Delivery Manager - Projects

May 2015Apr 2017 · 1 yr 11 mos · India

  • Oversaw large-scale service operations, leading teams to meet and exceed performance metrics.
  • Implemented data-driven strategies that enhanced client satisfaction and operational performance.
service operationsdata-driven strategiesService DeliveryOperational Performance

Unitedhealth group

2 roles

Deputy Manager

Promoted

May 2013Apr 2015 · 1 yr 11 mos · Hyderabad Area, India

  • Managed diverse teams in customer operations, focusing on optimizing workflows and delivering exceptional client experiences.
  • Led key initiatives to improve service delivery, achieving measurable gains in efficiency and customer satisfaction.
customer operationsworkflow optimizationCustomer OperationsService Delivery

Assistant Manager

May 2011Apr 2013 · 1 yr 11 mos · Hyderabad Area, India

Bank of america

2 roles

Assistant Manager - Project Deliveries

Promoted

Apr 2009Apr 2011 · 2 yrs

  • Enhanced customer support operations through the implementation of CRM tools, improving team performance and efficiency.
  • Managed sales fulfillment and support teams, ensuring high standards of service quality.
CRM toolscustomer supportProject DeliveriesCustomer Support

Team Leader - Project Deliveries

Jan 2007Mar 2009 · 2 yrs 2 mos

Education

Andhra University

Bachelor of Commerce - BCom

Jan 1997Jan 2000

Nirmal Vidyalay

Jan 1990Jan 1997

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