Melissa Richards

Business Development Executive

Chicago, Illinois, United States20 yrs experience

Highly StableAI Enabled

Key Highlights

Proven track record in strategic solution sales.
Expertise in leveraging AI for measurable business outcomes.
Consistently exceeded sales quotas in multiple roles.

Stackforce AI infers this person is a SaaS sales expert with a focus on AI-driven solutions.

Contact

Skills

Core Skills

Strategic Solution SalesAi ImplementationSales Of SaasData AnalysisPublic RelationsDigital Marketing

Other Skills

SaaSAIDigital TransformationSocial Media AnalyticsSalesData InsightsDigital CommunicationsSEOSocial MediaSocial Media MeasurementSocial Media MarketingInvestor RelationsBusiness IntelligenceLead GenerationPress Releases

About

Seasoned strategic sales leader with a proven track record in delivering exceptional customer experiences through advanced SaaS solutions. I specialize in strategic solution sales and guiding enterprises to leverage AI across their business to drive real measurable outcomes. Expertise in digital transformation, change management, and artificial intelligence.

Experience

20 yrs

Total Experience

6 yrs 4 mos

Average Tenure

11 mos

Current Experience

Glean

Enterprise Account Executive

Jun 2025 – Present · 11 mos · Greater Chicago Area

Glean was founded by a seasoned team of former Google search engineers and industry veterans who wondered why we don’t have an easier way to find answers at work. So they built the world’s most advanced AI-powered enterprise search, assistant, and no-code agents.
Today, employees around the globe rely on Glean to find answers, generate content, and automate work with AI. Securely search and launch generative AI workflows across all of your company's data, IP, and applications. Know everything your company knows, instantly.

SaaSAIDigital TransformationStrategic Solution SalesAI Implementation

Sprout social, inc.

4 roles

Strategic Account Executive

Jan 2022 – May 2023 · 1 yr 4 mos

President’s Club 2022

Senior Enterprise Account Executive

Oct 2020 – Jan 2022 · 1 yr 3 mos

President’s Club 2021

Senior Strategic Account Executive

Feb 2017 – Jun 2025 · 8 yrs 4 mos

President’s Club 2023

Enterprise Account Executive

Feb 2017 – Oct 2020 · 3 yrs 8 mos

Founded in 2010, Sprout Social is built on the idea that the world is better when businesses and customers communicate freely. We exist to help streamline and enhance those conversations—with customers, prospects and enthusiasts. Sprout equips large teams with an enterprise social media management platform built to collaborate and manage social business at scale.
If you'd like to learn more about Sprout for your business , please send me an email at melissa.richards@sproutsocial.com or a message via LinkedIn.

Marketwired

2 roles

Enterprise Account Executive (Sysomos Division)

Promoted

Jul 2010 – Jun 2014 · 3 yrs 11 mos

Sales of social media analytics SaaS to Fortune 500 organizations. Helping businesses successfully leverage our data insights to measure impact of marketing and communication efforts while better understanding voice of the customer. I consistently exceeded annual quotas surpassing 1 million in sales.

Social Media AnalyticsSalesData InsightsSales of SaaSData Analysis

Account Executive

Mar 2008 – Jul 2010 · 2 yrs 4 mos

Consulted to PR professionals to facilitate effective communications on our digital communications SaaS platform. I helped organizations significantly increase website traffic with SEO and social media enhanced PR distribution.

Digital CommunicationsSEOSocial MediaPublic RelationsDigital Marketing

Enterprise rent-a-car

2 roles

Account Executive (Fleet Management Division)

Dec 2004 – Feb 2008 · 3 yrs 2 mos

Engaged small and medium sized businesses in leveraging fleet management solutions to reduce costs, improve inefficiencies, and generate more revenue.

Assistant Branch Manager

Aug 2003 – Dec 2004 · 1 yr 4 mos

Managed workflow for an office of 5. I grew total fleet size of the rental branch from 130 to 170 while growing customer satisfaction rate from 75% to 80%.