May 2022 – May 2024 · 2 yrs · Hyderabad, Telangana, India

• Providing information radiators to all levels of Management to give insights to projects using dashboards and Scrum metrics
• Helped the PO in product backlog prioritization using Moscow and Cost of Delay.
• Assessment of Agile Maturity and iteratively work towards higher levels of maturity
• Facilitation of Scrum ceremonies (Backlog Refinement, Planning, Review, Retrospective and Daily stand-up) and impediments removal for scrum teams.
• Support and coach to Product Owner to maintain Product Backlog, roll out Product vision/roadmap and gather customer feedback to improve user experience.
• Made the winning strategy according to the ground conditions
• Provided advice on new techniques and tools to develop

Dec 2020 – Apr 2022 · 1 yr 4 mos · Bangalore Urban, Karnataka, India

• Providing information radiators to all levels of Management to give insights to projects using dashboards and Scrum metrics
• Helped the PO in product backlog prioritization using Moscow and Cost of Delay.
• Assessment of Agile Maturity and iteratively work towards higher levels of maturity
• Facilitation of Scrum ceremonies (Backlog Refinement, Planning, Review, Retrospective and Daily stand-up) and impediments removal for scrum teams.
• Support and coach to Product Owner to maintain Product Backlog, roll out Product vision/roadmap, and gather customer feedback to improve user experience.
• Made the winning strategy according to the ground conditions
• Provided advice on new techniques and tools to develop

Jan 2017 – Dec 2020 · 3 yrs 11 mos

• Lead 3 distributed scrum team across the globe (Gurgaon, Noida, Hyderabad and USA) and working with self-organized/cross functional team to increase productivity and velocity by implementing agile scrum practice within teams
• Successfully completed process improvement project for scrum team named Tortellini and within 6-month team has achieved targeted TTV of 8 weeks from 26.5 weeks by implementing lean agile practice
• Successfully completed 1.5 million worth of DSNP Ecap integration project within project timeline and received bravo wards from Project director and VP for collaboration and performance
• Took accountability of tracking and publish metrics such as backlog health, burndown chart, velocity, and Commitment reliability, Capacity utilization and effort estimation variance
• Uses empirical data to help the team(s) assess their Scrum Maturity, optimize scrum team velocity to organizational KPIs, and identify improvement opportunities to achieve higher levels of team performance.
• Identifies skills and competencies of scrum team members and adjusts accordingly to promote development and highly effective teams.
• Successfully run data governance initiative with professional service group (PSG) to improve transparency, productivity and velocity for different scrum team

Nov 2012 – Dec 2016 · 4 yrs 1 mo

• Leads 12 reporting analyst and Sr. reporting analyst team and align them with client deliverable and initiate various process improvements.
• Collaborate with end user for identifying needs and opportunities for improvement data management and delivery.
• Providing recommendations to improve reporting efficiency and consistency
• Motivate the team, manage and improve their performance & evaluating the same and responsible for their appraisals. Also, Implement action plans for team performance improvement as per management directives
• Play an active role in manpower planning while ensuring optimum resource utilization and ensure desired quality output by daily monitoring of work

Mar 2010 – Oct 2012 · 2 yrs 7 mos

• Mentoring and Guidance: Provide assistance to individuals with questions that arise regarding policies, procedures, and processes. Responsible to answer questions and/or direct individuals to the proper policy and procedure for review
• Audit and Control: Provide Quality Assurance review for identified functions as designated for the time frame of the assignment, in order to provide timely and appropriate feedback based on the work completed
• Training Support: Provide and/or create any additional job aids as determined based on questions and comments received from site. Provide additional training on policies and procedures and provide real-life examples relating to areas in question

Nov 2008 – Feb 2010 · 1 yr 3 mos

• Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims