Anjali Singh

Project Manager

Delhi, India11 yrs 1 mo experience

AI ML PractitionerAI Enabled

Key Highlights

Led 10+ successful digital transformation projects.
Reduced operational workload by 65% with AI solutions.
Improved enterprise knowledge access by 30%.

Stackforce AI infers this person is a Senior Project Manager specializing in AI-driven solutions for global enterprises.

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Skills

Core Skills

Artificial Intelligence (ai)Project Management

Other Skills

Agentic AIAutomation AnywhereBlue PrismBusiness TransformationC#Conversational AICost ManagementDigital TransformationGenAIJIRAKore.aiLarge Language Models (LLM)Project AutomationProject CoordinationPython

About

Senior Project Manager with 11+ years of experience leading GenAI, Conversational AI, Automation, and Digital Transformation initiatives across global enterprises. I specialize in architecting and delivering AI-driven solutions that improve customer experience, reduce operational effort, and accelerate enterprise innovation.I have led multi-country, cross-functional teams and delivered high-impact programs using GenAI, Agentic AI frameworks, Kore.ai, UiPath, Blue Prism, and enterprise-grade automation technologies. My strength lies in translating business challenges into scalable AI solutions, managing complete program lifecycles, and ensuring measurable outcomes.What I bring:- End-to-end AI Program Delivery (Discovery → SOW → Build → Test → UAT → Go-Live)- GenAI knowledge automation & workflow optimization- Conversational AI design & implementation (Kore.ai, custom bots)- Automation solutions using UiPath & Blue Prism- Roadmaps, governance, risk mitigation & stakeholder communication- Managing teams of 15+ across tech, operations, and product- Strong collaboration with finance, vendors, and senior leadershipImpact Delivered:- Reduced operational workload by 65% with Conversational AI deployment- Improved enterprise knowledge access by 30% using GenAI integrations- Delivered 10+ successful digital transformation & automation projects- Accelerated audit-critical deliverables within tight timelinesOpen to:Senior Project Manager | AI Project Manager | GenAI Program Manager | Digital Transformation Lead | Automation Program Manager | Conversational AI Delivery Lead

Experience

Concentrix

Senior Technical Project Manager

Jul 2024 – Present · 1 yr 8 mos

Key Responsibilities & Achievements:
Lead GenAI, Conversational AI, and automation programs across BFSI, telecom, and global enterprise clients.
Delivered multilingual AI virtual assistants using Kore.ai, reducing manual workload by 65%.
Designed and implemented GenAI-powered knowledge workflows, improving content discovery and internal productivity by 30%.
Managed end-to-end delivery for large-scale transformation projects: feasibility, CBA, SOW creation, planning, execution, testing, deployment, and hypercare.
Coordinated with Finance, Digital Transformation teams, and channel partners to ensure project success and governance.
Managed global cross-border teams (tech, QA, infra, and operations) with 15+ resources.
Ensured smooth deployments through detailed RCA, risk mitigation, audit adherence, and multi-stakeholder communication.
Drove strategic automation using UiPath & Blue Prism, enabling operational efficiency and faster TAT.

Kore.aiGenAIConversational AIUiPathBlue PrismProject Management+2

Mphasis

RPA Project Manager

Jan 2022 – Jul 2024 · 2 yrs 6 mos · Noida

Cost ManagementProject CoordinationStakeholder Management

Unitedhealth group

RPA Senior Business analyst

Jan 2018 – Dec 2021 · 3 yrs 11 mos · Noida Area, India

Cost ManagementProject CoordinationStakeholder Management

Nokia

RPA Developer- Blue Prism

Mar 2017 – Jan 2018 · 10 mos · Noida Area, India

Work Profile:
Design and develop custom software solutions based on clients requirements.
Designing, Coding, Testing and Managing Code throughout the software development lifecycle.
Developing solutions using technologies such SQL SERVER 2008, Blue prism.
Testing, Debugging and Correcting bugs in Blue prism as pointed by Users.
Preparing PDI and ODI of the Process developed/delivered.

SQLBlue PrismStakeholder Management

Accenture in india

Associate Software Developer

Feb 2016 – Mar 2017 · 1 yr 1 mo · Noida Area, India

Preparing timelines and followup with clients
Design and develop custom software solutions based on clients requirements.
Designing, Coding, Testing and Managing Code throughout the software development lifecycle.
Developing solutions using technologies such SQL SERVER 2008, Automation anywhere,VBA.
Preparing Solution documents of the Process developed/delivered.

SQLAutomation AnywhereVBA