Sep 2022 – Feb 2023 · 5 mos · Beijing, China

• Managed a portfolio of 7 software systems for BMW Auto Finance Customer Interaction Center, including AI Platform, Chat, SMS platform, TTS and ASR, AutoQC, Data hub, and ININ Call Center Technology Platform.
• Collected functional maintenance requirements and change requests from multiple business entities; Prioritized around 80 requirements according to business benefits; Established and rolled out project steering processes. Managed client, vendor, and other stakeholder relationships; Partnered with vendors in the project development phases, considering costs, scope, and timelines; Oversaw risks on project delivery and mitigated them, supported vendor PMs, and DevOps throughout the project life cycle, to ensure projects’ high quality and timely delivery; Managed Kanban board and Release Schedule.
• Operations: Defined product/system performance KPI, collected data, and conducted data analysis to investigate the performance of products released and tracked problem-solving processes until KPI meets expectations.
• Reporting: Provided comprehensive reports on product performance/project status. Organized weekly, monthly, and quarterly meetings with stakeholders. Drafted report PPTs.
• Other tasks: Acted as product owner backup in meetings with other entities and managed service kpi such as SLA (service level management), BIA (business impact analysis), and so on; Account permissions and control.
• (Sep.2022 - Feb.2023)

Dec 2021 – Mar 2022 · 3 mos · Beijing, China

• Project Management: Managed full life cycle module projects for product portfolio management platform (PPM), clarified requirements with US-based clients, conducted product design, PRD writing, led Agile Development team and testing in story realization and feature enhancement, wrote test cases, and oversaw user acceptance testing and bug fixing after MTP (Move to Production).
• Digitization: Managed projects in data migration and led problem identification and problem-solving; Communicated with multiple Business owners to generate rules for platform usage and drafted user guide.

Oct 2020 – Sep 2021 · 11 mos · Beijing, China

• Product management:
• 1. Led team in producing strategies in AI software projects for smart vehicles and intelligent transportation, such as BMS (Battery Management System), V2X (Vehicle to Everything), and smart cabin (Vision and Voice).
• 2. Led product and algorithm team in enabling image processing AI for smart workspace project.
• 3. Coached team members in smart cabin product analysis and design and established smart cabin (Vision and Voice AI) product roadmap.
• 4. Led product and design team in the company's public web page and mobile page development projects.
• Product Branding, Marketing, and Operations:
• 1. Blueprinted brand power enhancement map.
• 2. Promoted the brand to an audience by managing its public page to achieve its enhanced market presence and boosted AI products' influence and technological power through managing its internal brand space.
• 3. Constructed the marketing strategy to partner with high-influence media covering the automotive and artificial intelligence industries and high-visibility industry forums, conferences, and event organizers.
• Support BD and product sales:
• 1. Led to form models and scales to calculate client potential.
• 2. Connected with directors working in the smart cabin, ADAS, DMS, and so on; Coached team to nail down high potential domestic and international corporate clients and negotiated product requirements to achieve strategic partnership.

Mar 2019 – Jun 2019 · 3 mos · Beijing, China

• 1. Built and validated the top 30 China-based analyst pool together with the International AR team.
• 2. Managed relationships between 30 most influential China-based IT analysts from top research firms (Gartner, Forrester, and IDC, etc.) and Oracle using cloud-based Analyst Relationship Management Database ARchitect.
• 3. Collaborated with the international Analyst Relation team, partnered with local PR, MI(Market Intelligence) team leaders, to help Greater China LOB executives, to construct strategies in developing future directions for enhancing Oracle's status in China through marketing activities and success in analyst relations.

Oct 2016 – Mar 2018 · 1 yr 5 mos · Beijing, Beijing, China

• 1. Investigated and interpreted industry performance of Chemical Materials, Bioscience and Pharmaceuticals, Machine and Equipment, Electronics and semiconductor, FMCG, Retail, Food and drinks, software, and emerging tech fields.
• 2. Completed 86 analysis reports aligning to high-quality standards. Surveyed information from experts through interviews; Secondary data screening and validation based on financial documents, databases, analysis articles, and reports;
• 3. Modified and customized statistical models using Excel to analyze data;
• 4. Improved client relationships in pre-sale and after-sale communications. Managed end-to-end life cycle of multiple projects;
• 5. Proactively proposed fresh approaches and formats to present research findings, got adopted by many mainstream top research companies in China 2 years later.
• 6. Managed brand’s external voice, leveraging international media to boost brand awareness through engaging content and company news.
• Major Clients:
• McKinsey & Company (USA); Ernst & Young(UK); Walmart (USA); Konica Minolta (Japan); Fujifilm(Japan); Nikon (Japan); Roche Group (Switzerland); Accenture (Ireland), Thomson Reuters (Canada) and so on.
• List of projects completed is attached below:

Jan 2016 – Sep 2020 · 4 yrs 8 mos · London, United Kingdom and Beijing, China

• TechMeow shares observations, analyses, and strategies for tech companies in China. It believes in unbiased analysis, offers deep thinking, sharp insights, also with a touch of humor. The industries covered are EV, self-driving, AI, Manufacturing, IoT, Smart City, Healthcare and Pharmaceuticals, Food and Beverages, Space Explorations and so on.
• The contents are, unfortunately, only available in China Mainland now. Download WeChat app and search for KJMeow (科技喵点评) in the Official Account category; Or go to Toutiao (今日头条) ID：1567747135545346; If anyone is interested to get the English version of offered content, please send an email to Danny200808091@outlook.com, or simply leave a message here. We will get you sorted.
• JLSolution offers research and analysis reports, insights, and business intelligence of tech industries such as Saas, AI, E-commerce and big data, Consumer goods, Industrial machinery and equipment, EV and Self-driving, Robotics, Pharmaceutical, and healthcare.
• JLSolution stands for its unbiased views and opinions on global tech industry evolvements, validates data from a variety of sources, aiming at bringing the most trustworthy data and analysis to you, and becoming your most reliable partner in businesses. Please contact me for a report sample via Linkedin.

Nov 2014 – May 2015 · 6 mos · Leeds, England, United Kingdom

• Coordinated with other project managers to lead the project;
• Programmed the timeline of the project;
• Drafted contracts and POs, Terms, and Conditions;
• Hired and supervised freelancers; Delegated assignments;
• QC; Report and Presentation.
• Client (European NGO organization) was satisfied and appreciated the work.