Ritu Sharma

Product Designer

New Delhi, Delhi, India3 yrs 2 mos experience

Key Highlights

3+ years of user-centered UX design experience.
Expert in transforming complex user journeys into intuitive designs.
Strong focus on empathy and user advocacy in design.

Stackforce AI infers this person is a User Experience Designer specializing in EdTech and Healthcare industries.

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Skills

Core Skills

User Experience (ux)Product DesignUser Research

Other Skills

Adobe Creative SuiteAgile MethodologiesCard SortingCustomer Journey MappingFigma (Software)HTMLInformation ArchitectureInteraction DesignMobile Application DesignMobile ApplicationsPrototypingQualitative & Quantitative Research MethodologiesQuantitative ResearchResponsive Web DesignScrum

About

I’m a user-centered UX Designer passionate about crafting intuitive, visually engaging digital experiences that put people first. With 3+ years of professional experience and a Master’s in UX Design, I specialize in turning complex, messy user journeys into guided, frictionless experiences. For me, design isn’t just about beautiful interfaces — it’s about telling stories that solve real problems. I focus on clarity and usability, whether I’m designing onboarding flows, multi-form navigation, or dashboards for busy users who don’t have time to “figure it out.” Driven by empathy, user advocacy, and creative problem-solving, I bridge the gap between business goals and human needs to deliver meaningful results. Let’s connect if you’re looking to collaborate, share design knowledge, or work together on impactful UX challenges.

Experience

Freelance

Product Designer

Jul 2024 – Sep 2025 · 1 yr 2 mos · Remote

> Spearheaded a UX redesign for CRM and ERP systems in the ed-tech sector, achieving a QK5 improvement in operational efficiency.
> Conducted user research and A/B testing for a Pune-based delivery app, reducing user drop-offs by 25%.
> Designed a united design system for multiple Ed-Tech platforms, accelerating development timelines by 25%.
> Developed dashboard interfaces for educational institutions, enabling real-time tracking of student engagement metrics.
> Redesigned OPD workflows by aligning strategic UX decisions with user needs and business goals for doctors, receptionists, and optometrists, improving efficiency for 10,000+ ophthalmology users.
> Led UX/UI design for a job search MVP, combining candidate monetization via profile views and referral earnings, and shipped 15+ features across Web + Mobile platforms in just 3 months.

design systemUser ResearchUser FlowsUI designProduct DesignUser Experience (UX)+24

Kellton tech solutions limited

UI/UX Designer

Apr 2021 – Apr 2023 · 2 yrs · Gurugram, Haryana, India

> Articulated journey for a NFT product and got to learn about the most hyped technology "Blockchains".
> Conducted regular usability tests using Prototypes with customers and stakeholders to validate designs.
> Conducted primary research and articulated them into Empathy Maps, personas and customer journey maps to support the design strategy and task priorities.
> Created user personas by conducting interviews with internal stakeholders and existing customers to support the design and development process.
> Converted Business goals into User Flows, Information Architecture, meaningful wireframes, and final UI by keeping usability and user experience at my top most priority.