Aishwarya Rao

UX Designer

Bengaluru, Karnataka, India7 yrs 2 mos experience

Most Likely To Switch

Key Highlights

Led impactful redesigns for large user bases.
Expert in building products from scratch.
Strong adaptability to evolving design needs.

Stackforce AI infers this person is a UX Designer specializing in E-commerce and SaaS industries.

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Skills

Core Skills

Product ManagementUser Experience Design (ued)Project Management

Other Skills

Business DevelopmentCommunicationDesign ManagementDesign StrategyDesign ThinkingGraphic DesignHuman Computer InteractionLeadershipProblem SolvingProduct DesignProduct DevelopmentProduct MarketingUX ResearchUser Experience (UX)User Interface Design

About

I'm a Senior UX Designer at the Platform team at Salesforce, where I work on complex systems that scale to millions of users worldwide. From streamlining workflows to crafting cohesive experiences, I make sure productivity looks good. 🔄 Adaptable by Design Great design isn’t just about consistency—it’s about evolving with changing tech and user needs. Whether it’s pivoting strategy mid-project or picking up a new tool on the fly, I adapt quickly to keep the momentum going. 🏗️ Building from Scratch (and Loving It!) I’m all about 0-1 product building. From launching new features to reimagining legacy systems, I turn ideas into impactful solutions that align with user needs and business goals. 🏙️ Previously at Udaan I led a fresh and unconventional redesign of the entire Food category for Bharath. This wasn't just about design; it was about revolutionising the shopping experience for a vast, semi-literate buyer base of 500K users. 🤝 Let’s Connect: I’m always up for a chat about enterprise UX, platform design, or scaling impactful digital experiences. If you want to talk shop, swap ideas, or even debate the best design tools, let’s connect!

Experience

Salesforce

3 roles

Lead UX Designer - Agentforce

Dec 2025 – Present · 3 mos

Senior UX Designer - Agentforce

Jun 2025 – Dec 2025 · 6 mos

Senior UX Designer - Experience Cloud

Jan 2024 – Aug 2025 · 1 yr 7 mos

Udaan.com

2 roles

Product Designer III

Promoted

Jan 2022 – Oct 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India

Leading growth design of Udaan Bolt, an experimental reimagination of B2B ecommerce for small shop owners in the footwear and food categories
Redesigned the Home Page of the Food Category to facilitate quick discovery of items, resulting in a 22% increase in conversions and an 8% reduction in time to build a cart.
Led the Merchandising and Monetization vertical of the Fast Moving Consumer Goods (FMCG) category, introducing interactive widgets and enhancing product discovery. These efforts led to a 23% increase in FMCG Add-to-Cart conversions.
Led design efforts for Pulse Bazaar, addressing buyer concerns in the staples market by introducing rich data, live images, and an immersive app experience. Achieved a 67% increase in pulse buyer salience and a 19% overall increase in pulse Add-to-Carts.

Product ManagementProblem SolvingUser Experience Design (UED)

Product Designer

Aug 2021 – Jan 2022 · 5 mos · Bengaluru, Karnataka, India

Problem SolvingCommunication

Freshworks

Product Designer

Feb 2020 – Jul 2021 · 1 yr 5 mos · Chennai, Tamil Nadu, India

Lead UX Research across Freshworks Customer Experience BU
Tracking the success of the user experience by defining experience metrics, carrying out usability testing, perception testing and tracking customer feedback for upcoming product launch Freshdesk Messaging.
Built a pipeline for recruiting users and built a user and data repository.
Shared insights from activities to various stakeholders -Product, Marketing, Sales, CSM and Support.
Improved the user experience and interface across Freshchat and Freshdesk.
Lead the mobile design team on their agent application and the SDK for Freshchat that caters to 3500+ DAU
Responsible for designing and enhancing the search experience for Freshchat
Worked on onboarding and first time UX for the agent portal of Freshdesk Messaging

Project ManagementProblem SolvingUser Experience Design (UED)