Mar 2021 – Jul 2021 · 4 mos

• Liaised with various departments during the offboarding process to ensure system access was deactivated, notifying payroll, conducting exit interviews and retrieving equipment
• Provided data analytics to Chief Human Resources Officer (CHRO) to aid in business decision making that would have company-wide impacts
• Compiled data trends for attrition based on responses provided by exiting employees during exit interviews and surveys to improve employee retention
• Supported managers and HRBPs by providing guidance performing Workday actions, such as creating supervisory orgs and transferring employees to different managers

Feb 2020 – Oct 2020 · 8 mos · Charlotte, North Carolina

• Created SOPs for several HR process including onboarding to ensure smooth new hire transition
• Amended company policies and employee handbook in compliance with state and Federal laws
• Developed and implemented virtual onboarding process for new hires
• Supported employees in H-1B Visa application process in conjunction with company immigration legal team

Sep 2019 – Jan 2020 · 4 mos · Mooresville, North Carolina, United States

• Provided central HR support to hiring managers / recruiters for hourly positions across 10 stores in Utah
• Effectively utilized Workday and BrassRing to provide full cycle recruiting
• Used TA technology on a regular basis including the applicant tracking system, job boards, and candidate relationship management tools

Mar 2018 – Aug 2019 · 1 yr 5 mos · Kings Mountain, North Carolina

• Investigated and resolved questions on benefits, FMLA and company policy to current and former employees, managers, retirees, and HRBPs
• Collaborated with Payroll and HRIS to find appropriate resolutions for employees using the appropriate escalation process for complex integration and technical issues
• Conducted virtual Workday trainings to managers to provide support on critical employee tasks
• Supported HRIS by troubleshooting and testing potential solutions in Sandbox before moving to production in Workday
• Performed weekly LOA reports to ensure employees were paid properly and their statuses were updated in ADP

Feb 2017 – Feb 2018 · 1 yr · Charlotte Metro

• Researched and developed job descriptions for 13 manufacturing plants across the United States
• Acted as a liaison between Genpak and CPCC to promote a grant funded Leadership Training Program to employees
• Led new employee orientation to educate hires on company policy and procedures as well as completion of new hire paperwork
• Designed and implemented orientation and onboarding process to streamline hiring for multiple plants
• Coordinated career fairs at local colleges to recruit entry level positions and internships

Sep 2016 – Feb 2017 · 5 mos · Charlotte, North Carolina Area

• Completed time-sensitive projects with a team of four to fulfill the hiring needs during the Starwood integration process
• Facilitated the hiring of international employees by conducting reference checks to ensure Marriott’s expectations were met
• Coordinated interview and recruiting event logistics by scheduling interviews and booking the interview location

Jun 2016 – Aug 2016 · 2 mos · Greensboro, North Carolina, United States

• Audited I-9’s to make sure terminated and active employee files were separated and in their appropriate places
• Constructed training matrices to keep an account of all employees that attended training
• Organized employee files by creating sub-folders in order to access documents with ease

Jan 2016 – Apr 2016 · 3 mos · Greensboro/Winston-Salem, North Carolina Area

• Developed a survey in collaboration of a team of five to gauge employee opinions on job satisfaction and company culture
• Interviewed managers to ensure that the concerns of the hourly workers and the manager’s awareness of the issues aligned
• Recommended solutions to increase salary ranges and improve communication that would decrease the turnover rate