Jan 2016 – Jan 2023 · 7 yrs · San Francisco

• VC backed next-gen recruiting company providing comprehensive solutions from executive search to ML enabled professional search and software solutions. Also launched a saas solution with AI powered sourcing, email lookup, drip campaign follow ups, diversity metrics and CRM all in one place.
• More info here: https://www.getrocket.com

Jan 2015 – Jan 2016 · 1 yr · San Francisco Bay Area · On-site

• Led the SurveyMonkey Intelligence business unit (product, engineering, marketing and sales) providing mobile competitive intelligence derived from a proprietary panel & methodology (product was based on the acquisition of our startup Renzu).
• Member of overall SurveyMonkey executive team involved in weekly review of business metrics and longer term strategic planning.

Jan 2014 – Jan 2015 · 1 yr · San Francisco Bay Area

• Startup acquired by SurveyMonkey in 2015 and product launched as SurveyMonkey Intelligence.
• Renzu was reinventing competitive intelligence for the mobile world and raised venture round from Social Capital and Redpoint Ventures before the acquisition.

Jan 2012 – Jan 2014 · 2 yrs

• Led the “With Friends” studio at Zynga (studios in San Francisco, Toronto, and Salt Lake City) and responsible for the 24/7 live operations of products with 30 million+ weekly users (across iOS, Android, Windows phone, and Kindle) including the ubiquitous “Words With Friends" and $200m+ in annual revenue. Responsible for product strategy, product development, studio operations, and managing cross disciplinary team (Product, Design, Engineering, Production, and Art/UI).
• Accountable for the growth & financial performance of the studio (one of Zynga's top franchises). Also incubated and launched several new IP titles including Running With Friends, Looney Tunes and Word Tour among others. Results included:
• Cumulative 20% increase in user engagement
• Revenue growth of ~40%/year
• Doubling of operating margin
• Member of Zynga’s Executive Staff Group.

Jan 2011 – Jan 2012 · 1 yr

• Led the ~20 large product team, created and drove the studio roadmap, and accountable to the General Manager for the game’s revenues and daily users (30M+ peak DAU) on an ongoing basis.
• Drove increased monetization through big-data style analysis of player behavior, improved user experience, institution of rapid prototyping, and rigorous metrics driven feature evaluation.
• Led FarmVille to $1B in cumulative revenue over a 3 year period (the fastest game franchises to achieve that feat).
• Presented at the Game Developer Conference (Why FarmVille Won’t Go Away in 2013 and FarmVille’s Golden Goose 2012).
• Awards:
• Received Rockstar award for amazing achievement in product management
• Received Zynga Innovation award for FarmVille's Lighthouse Cove expansion
• Silver Trophy for Product Management Mastery
• Bronze Trophy for Product Management Mastery
• Previously:
• Lead Product Manager (revenue), FarmVille
• Senior Product Manager, FarmVille

Jan 2010 – Jan 2011 · 1 yr · Seattle, WA

• Performed cross-platform product management for Amazon EC2 with responsibilities including roadmap creation/management, new business plan development, product specification, pricing strategy, marketing collateral creation, sales support, channel management, on-going customer support, and business metrics analysis. Specific features launched include:
• Amazon Web Services Free Tier
• Amazon Elastic Beanstalk (Platform as a Service)
• Amazon Dedicated Instances
• Amazon Web Console Upgrade
• SUSE Linux/Red Hat in the Cloud

Jan 2004 – Jan 2008 · 4 yrs · New York, Sydney, Seoul, Hong Kong,

• Led teams of associates and analysts on strategy, marketing and new business development engagements for Fortune 500 clients. Sample projects included:
• Developed business plan for major Korean electronics manufacturer to capture 20% market share in Internet-connected TVs ($500M global profit pool).
• Worked with the board of large media company to evaluate & course correct the company’s digital strategy across multiple verticals ($1-3B in revenue impact).
• Previously:
• Associate, New York Office
• Business Analyst, New York & Sydney Offices