Erica Volini — CEO
Throughout my career, the common thread has been a deep passion for people, culture, and change. Whether in the realms of technology or consulting, my focus has always been on transformation—bold, complex, high-impact change. The bigger the shift, the better. The greater the risk, the more meaningful the reward. I’ve had the privilege of working for two world-class organizations—Deloitte Consulting and ServiceNow. Both are powerful brands, but at each, I built something uniquely my own, recognized externally and valued deeply within. At Deloitte, I played a key role in building a globally recognized $2B Human Capital practice, helping shape the firm’s leadership in the Future of Work. Over two decades, I held multiple leadership positions, including serving on the Advisory Board and Executive Management Committee. At ServiceNow, I led the transformation of the partner ecosystem as Chief Partner Officer, and later served as Executive Vice President of Industries, Partners & Go-to-Market, where I helped redefine how the company engaged across its ecosystem. Along the way, I’ve been honored externally as well—recognized as one of CRN’s Top 50 Channel Chiefs and on HR Tech’s Top 100 HR Tech Influencers list. But no matter the title, I’ve always taken pride in showing up fully, leading with purpose, and delivering real impact. I believe the real winners in today’s AI-driven world will be those who unlock human potential through the power of work. I’m both a student and teacher of human potential, and I believe helping individuals thrive is the key to achieving lasting business transformation. That’s the environment where I perform best—and where I bring the most value. And of course, work is only meaningful when it aligns with your deeper purpose. I discovered mine six years ago when I became a mom for the first time. Two years later, I welcomed a second little guy—and today, I’m a proud mom of two, wife, and daughter, always striving to lead with heart in every aspect of life.
Stackforce AI infers this person is a leader in Human Capital and Business Transformation within the SaaS industry.
Location: Scottsdale, Arizona, United States
Experience: 26 yrs 5 mos
Career Highlights
- Led a $2B Human Capital practice at Deloitte.
- Transformed partner ecosystem at ServiceNow.
- Recognized as a top HR Tech influencer.
Work Experience
ServiceNow
EVP, Worldwide Industries, Partners & Go To Market (4 mos)
Senior Vice President, Global Partnerships (2 yrs)
Senior Vice President, Global Alliances & Partner Ecosystem GTM Operations (1 yr 5 mos)
Betterworks
HR Advisory Council Member (3 yrs 4 mos)
Deloitte Consulting
Principal & Chief Commercial Officer, ServiceNow (1 yr 1 mo)
Principal & Global Human Capital Leader (2 yrs 2 mos)
Principal & US Human Capital Leader (2 yrs 11 mos)
Principal & US HR Transformation Leader (1 yr 11 mos)
Principal (5 yrs 9 mos)
Consultant (9 yrs 11 mos)
Education
Bachelors at Cornell University