Erica Volini

CEO

Scottsdale, Arizona, United States26 yrs 5 mos experience
Highly Stable

Key Highlights

  • Led a $2B Human Capital practice at Deloitte.
  • Transformed partner ecosystem at ServiceNow.
  • Recognized as a top HR Tech influencer.
Stackforce AI infers this person is a leader in Human Capital and Business Transformation within the SaaS industry.

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Skills

Other Skills

Business DevelopmentBusiness Process ImprovementBusiness TransformationChange ManagementInstagramLeadershipManagement ConsultingStrategyTwitter

About

Throughout my career, the common thread has been a deep passion for people, culture, and change. Whether in the realms of technology or consulting, my focus has always been on transformation—bold, complex, high-impact change. The bigger the shift, the better. The greater the risk, the more meaningful the reward. I’ve had the privilege of working for two world-class organizations—Deloitte Consulting and ServiceNow. Both are powerful brands, but at each, I built something uniquely my own, recognized externally and valued deeply within. At Deloitte, I played a key role in building a globally recognized $2B Human Capital practice, helping shape the firm’s leadership in the Future of Work. Over two decades, I held multiple leadership positions, including serving on the Advisory Board and Executive Management Committee. At ServiceNow, I led the transformation of the partner ecosystem as Chief Partner Officer, and later served as Executive Vice President of Industries, Partners & Go-to-Market, where I helped redefine how the company engaged across its ecosystem. Along the way, I’ve been honored externally as well—recognized as one of CRN’s Top 50 Channel Chiefs and on HR Tech’s Top 100 HR Tech Influencers list. But no matter the title, I’ve always taken pride in showing up fully, leading with purpose, and delivering real impact. I believe the real winners in today’s AI-driven world will be those who unlock human potential through the power of work. I’m both a student and teacher of human potential, and I believe helping individuals thrive is the key to achieving lasting business transformation. That’s the environment where I perform best—and where I bring the most value. And of course, work is only meaningful when it aligns with your deeper purpose. I discovered mine six years ago when I became a mom for the first time. Two years later, I welcomed a second little guy—and today, I’m a proud mom of two, wife, and daughter, always striving to lead with heart in every aspect of life.

Experience

Servicenow

3 roles

EVP, Worldwide Industries, Partners & Go To Market

Promoted

Jan 2025May 2025 · 4 mos · Scottsdale, Arizona, United States

Senior Vice President, Global Partnerships

Jan 2023Jan 2025 · 2 yrs · Scottsdale, Arizona, United States

  • Responsible for global partnerships at ServiceNow.

Senior Vice President, Global Alliances & Partner Ecosystem GTM Operations

Aug 2021Jan 2023 · 1 yr 5 mos · Scottsdale, Arizona, United States

  • Responsible for the strategy, design, and development of ACE (Alliance & Channel Ecosystems) go-to-market strategy to help expand the role of the partner ecosystem in ServiceNow's growth.

Betterworks

HR Advisory Council Member

Sep 2021Jan 2025 · 3 yrs 4 mos

Deloitte consulting

6 roles

Principal & Chief Commercial Officer, ServiceNow

Jun 2020Jul 2021 · 1 yr 1 mo

  • Responsible for Deloitte's 360 degree relationship with ServiceNow.

Principal & Global Human Capital Leader

Promoted

Jun 2019Aug 2021 · 2 yrs 2 mos

  • Led Deloitte's Global Human Capital practice - a $2B business with 12,000 employees around the world.

Principal & US Human Capital Leader

Jun 2016May 2019 · 2 yrs 11 mos

  • Led Deloitte's US Human Capital practice.

Principal & US HR Transformation Leader

Jun 2014May 2016 · 1 yr 11 mos

  • Led Deloitte's US HR Transformation practice.

Principal

Promoted

Aug 2008May 2014 · 5 yrs 9 mos

Consultant

Aug 1998Jul 2008 · 9 yrs 11 mos

Education

Cornell University

Bachelors — Industrial & Labor Relations

Jan 1994Jan 1998

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