Jan 2021 – Jan 2022 · 1 yr · Remote

• Responsible for developing and implementing recruiting strategies to source the best talent in the US IT industry
• Full-cycle recruiting: source, pre-screen, interview, offer, negotiation and close candidates for assigned requisitions
• Source potential candidates on platforms like Monster, Career Builder, Dice, Indeed and LinkedIn
• Parse specialized skills and qualifications to screen IT resumes
• Perform pre-screening calls to analyze applicants’ abilities
• Well acquainted with US tax terms like W2, C2C, 1099 etc. and different kinds of visas
• Work on Contract(C2C), Contract to Hire(C2H) and Direct Hire job openings
• Responsible for achieving a good conversion ratio of submittals into interview and placement
• Coordinate with Delivery and Hiring Managers to forecast department goals and hiring needs

Jan 2017 – Jan 2021 · 4 yrs · Remote

• Responsible for acquiring high impact talent for small to fortune 500 companies in the Food & Beverage / CPG industry in North America (US and Canada)
• Search verticals: Accounting & Finance, Manufacturing, Maintenance, Sales and Marketing, Quality Assurance, Sanitation, Supply Chain and Logistics, Human Resources, R&D/Food Scientists, Engineering, IT etc.
• Perform job and task analysis to document job requirements and objectives
• Partner with hiring managers to determine staffing needs
• Source candidates from job portals, social media and by asking for references from the existing candidates in the talent pool
• Perform prescreening using various reliable recruiting and selection tools/methods to filter candidates within schedule
• Assess candidates' relevant knowledge, skills, soft skills, experience and aptitude to match the client's requirements and work culture
• Interview scheduling, following-up and acting as a liaison between the candidate and the Hiring
• Manager

Apr 2015 – Apr 2018 · 3 yrs · Ahmedabad Area, India · Hybrid

• Oversee the overall restaurant operations:-
• Analyze and plan restaurant sales levels and profitability
• Organize marketing activities, such as promotional events, social media networking and discount schemes
• Prepare reports at the end of the shift/week, including staff control, food control and sales
• Create and execute plans for department sales, profit and staff development
• Set budgets and discuss with other partners
• Plan and coordinate menus
• Coordinate the operation of the restaurant during scheduled shifts
• Recruit, train, manage and motivate staff
• Respond to customer queries and complaints
• Meet and greet customers, organize table reservations and offer advice about menu and sheesha choices
• Maintain high standards of quality control, hygiene, and health and safety
• Check stock levels, order supplies and prepare cash drawers and petty cash
• Manage accounts and taxes
• Handle government officials and inspections

Jun 2012 – Mar 2013 · 9 mos · Ahmedabad Area, India

• [ UK/Europe Based]
•  Work on raw database of Doctors and get them registered with the company.
•  Get the compliance done for the Doctors.
•  Understand the current specialty of Doctors and organize their CVs accordingly to get quick access
• for urgent placements.
•  Allocate right candidates to the Job within the time frame provided.
•  Conduct Pre-interview screenings of engineers and understanding their profile and requirements for
• placement in Middle East.

Jun 2007 – Jan 2014 · 6 yrs 7 mos · Ahmedabad Area, India · On-site

• Worked on various Voice and Non-Voice outsourced projects by USA based companies:-
• [Voice Processes]
• Outbound (Voice):
• Do pilot runs for various short term sales processes like mortgage lead generation, long distance calling connection by Sears, auto warranty lead generation, Canadian mortgage lead generation and market research surveys on generic medicines and women beauty products
• Inbound (Voice):
• Manage the entire Pizza Hut orders taking campaign that covered 21 Pizza Hut stores across three states that involved recruiting, training and managing process and client communication and reporting to the upper level management
• [Non-Voice Process]
• Mortgage Loan Processing (From 2011 till 2013):-
• Review residential loan application files to verify that application data is complete and meets establishment standards, including type and amount of mortgage, borrower assets, liabilities and length of employment
• Provide support to loan officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages
• Review and verify borrowers’ income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal
• Ensure compliance with company policies, underwriting guidelines and lending-program requirements
• Review loan application package for completeness and accuracy
• Thorough in gathering borrower information, verifying loan documents and reviewing file documentation to guide each loan from pre-approval to closing
• Work with Loan Officer and Submission Co-coordinator to resolve conditions
• Responsible for ordering Appraisals through various types of AMCs and handle corrections needed on Appraisals
• Responsible for verification of employment of the candidates who have applied for mortgage
• Responsible for personal reference check and customer identification verification

Nov 2006 – May 2007 · 6 mos · Ahmedabad Area, India

• [Voice Process]
• Outbound:
•  Generate mortgage leads for different lenders based out of UK and US that involves cold calling
• home owners, filling out a basic loan application that includes their personal and confidential
• details, convincing them to refinance and hot-transferring them to the Loan Officers at the lender’s
• branch via dialing through an automated dialer and taking 350-400 calls/shift.

May 2005 – Sep 2006 · 1 yr 4 mos · Ahmedabad Area, India

• [Voice Process]
• Outbound:
•  Sell subscriptions for a US based newspaper called NEW-YORK DAILY NEWS across 3 states via
• dialing through an automated dialer and taking 350-400 calls/shift.