Vanshika Garg — Program Manager
As a Program Specialist on Upwork’s Managed Services team, I ensure seamless project execution by combining operational precision with strong stakeholder communication. I provide comprehensive administrative support across programs, working closely with internal teams, freelancers, and clients to deliver high-quality outcomes. My role spans a wide range of responsibilities, including: • Performing quality control checks on freelancer deliverables to ensure they meet project standards • Coordinating onboarding and offboarding processes using Upwork’s platform • Generating reports and analyzing key program data to support strategic decision-making • Managing customer support inquiries from Managed Services workers and escalating issues when needed • Serving as a liaison between freelancers and internal teams to maintain clear communication and task alignment • Drafting internal communications such as memos, announcements, and updates • Leading video calls to provide project updates and resolve operational issues • Maintaining program documentation using best practices in document management • Actively contributing to process improvements and recommending operational best practices • Collaborating with cross-functional teams to address project and worker-related concerns I thrive in dynamic, fast-paced environments where attention to detail, proactive problem-solving, and a commitment to excellence drive results. My goal is to continuously improve program efficiency while delivering a positive and productive experience for all stakeholders involved. Prior to this, I built a strong foundation in recruitment—specializing in legal, technical, and non-technical hiring across the U.S. I’ve led teams, trained recruiters, and managed hiring for the legal industry, leveraging my legal background to understand client needs and deliver top-tier talent. I combine my experience in sourcing, negotiation, onboarding, and leadership to bring a people-first, strategic approach to every role I take on.
Stackforce AI infers this person is a skilled professional in SaaS and Human Resources management.
Location: New Delhi, Delhi, India
Experience: 5 yrs 1 mo
Skills
- Program Management
- Project Management
- Legal Recruiting
- Global Talent Acquisition
- Strategic Sourcing
Career Highlights
- Expert in program coordination and project management.
- Strong background in legal recruiting and talent acquisition.
- Proven ability to improve operational efficiency.
Work Experience
1 yr 4 mos
Global Rhymes | National Low Cost Recruiting Solutions with Pipelines
Lifted, an Upwork Company
Program Specialist (7 mos)
Upwork
Program Specialist (1 mo)
Project Manager (8 mos)
Project Coordinator (3 mos)
Automentor
Candidate Sourcing Manager | Project Coordinator (7 mos)
Syndicate Legal Group
Legal Recruiting Team Lead and Senior Sourcer (1 yr)
Senior Legal Recruiting Sourcer (3 mos)
Udal Solution
Human Resource Manager/Talent Acquisition Specialist (1 yr 7 mos)
Senior Executive Human Resources (9 mos)
Brightly
Technical Recruiting Specialist (1 yr 1 mo)
Education
Bachelor of Laws - LLB at Uttaranchal University
Master's degree at CCS (Chaudhary Charan Singh)University
Bachelor of Commerce - BCom at CCS (Chaudhary Charan Singh)University
at The Institute of Chartered Accountants of India
