Kirti Verma

Operations Associate

Delhi, India3 yrs 1 mo experience

Key Highlights

2 years of experience in customer service and quality analysis.
Proficient in Microsoft Office tools and quality assurance.
Currently enhancing quality processes at Cogent E Services.

Stackforce AI infers this person is a Quality Analyst in the BPO industry with a focus on customer service.

Contact

Skills

Core Skills

Quality Assurance AnalysisCustomer Service

Other Skills

Microsoft ExcelMicrosoft OfficeMicrosoft WordQuality analyst

Experience

Cogent e services

Quality Analyst

Feb 2023 – Present · 3 yrs 1 mo · Noida, Uttar Pradesh, India

Quality analystMicrosoft ExcelMicrosoft OfficeMicrosoft WordCustomer ServiceQuality Assurance Analysis

Education

Delhi University

B A program — B A program

Jan 2018 – Jan 2021

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