Nitin Sharma (Neil)

Business Development Executive

Delhi, India24 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 18 years of experience in Sales and Marketing.
Proven track record in delivering enterprise and SME sales.
Expert in managing international client relationships.

Stackforce AI infers this person is a Sales and Operations Management professional in the IT and Software industry.

Contact

Skills

Core Skills

SalesBusiness DevelopmentTeam LeadershipSales Management

Other Skills

.NET.NET FrameworkAJAXASP.NETAccount ManagementAgile MethodologiesBusiness AnalysisBusiness IntelligenceCRMClient ServicingCloud ComputingCustomer SatisfactionDatabasesE-commerceIntegration

About

I can be described best as a OPERATIONS MANAGEMENT PROFESSIONALor as a Global sales manager and also includes..Client Servicing  Operations  Quality  Team Lead  Sales  Training  Coordination  Relationship Management Process Management Account mangment for mostly International client all across the Globe.. specially US Canada and Europe..•

Experience

Mindfire solutions

5 roles

Sr.Manager Global Sales

Jul 2017 – Present · 8 yrs 8 mos

SalesClient ServicingOperationsTeam ManagementBusiness Development

Sr Manager Global sales

Promoted

Jul 2017 – Jul 2020 · 3 yrs

SalesClient ServicingOperationsTeam ManagementBusiness Development

Manager Global Sales

Promoted

Oct 2008 – Jul 2017 · 8 yrs 9 mos

Multi faceted experience of 18+ years in Sales and Marketing and Client Servicing Sector. Currently serving with an IT firm mindfire Solutions as Sr Manager Operations (Global Sales)
Business Development Professional – Software & ITES Industry (MIndfire Solutions)
Objective:- Have over 15 years of working experience with 11 years and 9 months of work experience predominantly into Business Development. During this period I have worked in US, Canadian, European & Indian market. I’m currently looking for a position where I can utilize my skills and knowledge of Sales, Marketing, Business Development and Client Servicing in the best possible way creating growth opportunities for self and the organisation.
Summary: A motivated and highly experienced Sales and Marketing professional with a wealth of new business development and sales management experience within various domains in IT industry, with a proven track record in delivering enterprise and SME sales. Currently spearheading functions as Senior Manager, Global Sales with Mindfire Solutions, NOIDA
Skills:
Sales & Marketing Troubleshooting Sales Presentation
Lead Generation Pre Sales Pipeline Management
Key Account Management Business Development Account Management
Client Servicing Liaison & Networking Proposal Writing
Financial Pricing & Invoicing Operations Management Project Bidding

SalesMarketingClient ServicingBusiness DevelopmentAccount Management

BDM

Jul 2007 – Jul 2008 · 1 yr

Manager Busines Development

Oct 2006 – Oct 2008 · 2 yrs

Designation:- Manager, Business Development (Sept 2006 – Dec 2008)
Responsibilities:-
 Generating leads through - cold calling/ Offshore Outsourcing Advisors/ e-mailing.
 Pitching services like web development, customized software development, Porting/ Migration services and QA/testing.
Exposure:-
 Interacting with CXO level authorities.
 Generating Leads/ Business from a certain domain
Highlights:-
Acknowledged for actively participating in sales contribution, achieved sales/maximizing profit in assigned territory.
 Recognized for effective contribution across Web, Mobile, Database, Plug-in, Ecommerce, Desktop, App based, Healthcare, Publishing, Transportation and Games.
 Successfully overcame complex business challenges, managed business development activities, and increased sales growth. Developed prospective clients across sectors for deeper market penetration.

Lead GenerationBusiness DevelopmentSales PresentationClient ServicingSales

Vanguard infosolutions

Assistant Manager

Mar 2005 – Sep 2006 · 1 yr 6 mos · Gurugram, Haryana, India

Assistant manager ( Operations)
 Worked from March 2005- September 2006
 Worked as Assistant Manager Operations period of 1 year and 7 months managing a team of 5
Teams leaders and 12 agents each TL.
 The process was BTC and offering land line connections to UK customers
 Aim was to meet daily targets set by the Management
 Giving training through proper channels by both con calls with direct clients and smart classes.
 Daily Team meetings were a process to make sure everyone knows their daily targets and achieve them.
 Helping Team Leaders to help their agent by call monitoring and proper guidance

Infovision ( now know as serco group uk)

Team Leader

Feb 2002 – Mar 2005 · 3 yrs 1 mo · Gurgaon

Used to lead a team of 15-About Company :-
Process- The Automobile Association (Largest breakdown service provider in United Kingdom)
The AA)
Primary task and responsibilities:-
 Lead a Team of 12-15 Executives to selling breakdown cover and maintaining consistent SPD
 Verification of sales
 Coordinate and participate in periodic CFC (campaign fitness check) of the process with the management
 Ensured highest standard of customer satisfaction and quality service and provided timely and accurate invoicing to the client as per SLAs and regularly follow up for timely release and tracked the payments to the associates.
 Made direct contacts with the client to provide updates regarding campaign productivity and organized conference calls with the process owners to enhance the performance of the product and the campaign.
 Took effective measures to control attrition by engaging employees in the management process on regular basis.
 Responsible for examining the campaign from the point of view of revenue generation and maximization.
 Provided leadership to the team members through regular training, motivation and performance appraisals in order to achieve the set targets and devised procedures for Internal Job Postings and External Recruitment in liaison with HR.
20 professionals for a process called (Break Down cover) for a well knows company called The AA for UK citizens ( B2C campaign)