Shalini Koli

Operations Associate

Gurugram, Haryana, India6 yrs 6 mos experience

Key Highlights

  • Expert in Learning Management Systems and HR Tech workflows.
  • Proficient in data reporting and operational accuracy.
  • Strong background in Employee Learning & Development.
Stackforce AI infers this person is a Learning Management Specialist with expertise in HR Tech and Learning Systems.

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Skills

Core Skills

Human Resource ManagementLearning Management SystemsLearning ManagementCustomer Service

Other Skills

BankingBusiness Relationship ManagementCommunicationConsumer ServicesCurriculumCustomer Relationship Management (CRM)E-LearningEmployee Learning & DevelopmentEvent creationILTLeadershipLearningLearning assignment toolMS OfficeMaterial creation

About

I am a Learning Management Specialist with hands-on expertise in Cornerstone OnDemand (CSOD) and Workday HCM.I manage end-to-end LMS operations, ensuring smooth learning delivery and accurate system configuration.My work includes ILT/VILT setup, curriculum management, assignments, and learner troubleshooting.I use Reporting 2.0 and DLW extensively for data uploads, insights, and operational accuracy.With a BA from Delhi University, I bring a strong HR foundation and analytical mindset.I also handle ServiceNow queries and deliver timely solutions with high service standards.I’m skilled at translating business needs into scalable HR Tech workflows.Continuous learning and system excellence drive the way I work.I enjoy optimizing processes to create clean, impactful learning experiences.Focused on growing as a specialist and contributing to high-performing, tech-enabled HR teams.

Experience

Owens & minor

LMS Administrator

May 2025Present · 10 mos · India · Remote

Innovationm

Sr Human Resource

May 2024Feb 2025 · 9 mos · Noida, Uttar Pradesh, India

Problem SolvingHuman Resource Management

Fidelity international

Talent system analyst

Jan 2023Oct 2023 · 9 mos · Gurugram, Haryana, India · Hybrid

VILTonline classesTeamworkCurriculumMS OfficeLearning assignment tool+7

Baxter international inc.

Analyst HR

May 2020Nov 2022 · 2 yrs 6 mos · Gurugram, Haryana, India

Microsoft ExcelTeamworkCurriculumE-LearningEmployee Learning & DevelopmentLearning+6

Accenture

Customer Service Associate

Aug 2019Feb 2020 · 6 mos · Gurugram

TeamworkProblem SolvingCustomer Service

Natwest group

CS&O Analyst

Dec 2017Jan 2019 · 1 yr 1 mo · On-site

TeamworkProblem SolvingCustomer Service

Education

Delhi University

BA - Bachelor of Arts — arts

Jan 2013Jan 2016

Henry Harvin Education

Workday HCM — Workday HCM

Dec 2023Jan 2024

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