Jun 2017 – Apr 2020 · 2 yrs 10 mos · Belfast, United Kingdom

• Lead QA over 2 agile feature teams. Determine test strategy and approach for entire development team to help implement a shift left mindset in the organisation
• Team lead for one feature team which includes designing and enforcing agile development practices.
• Contribute to overall test strategy for whole CME Direct development group.
• Provide training for various test techniques to all QA in Belfast and London sites.

May 2016 – Jun 2017 · 1 yr 1 mo · Belfast, United Kingdom

• Lead test direction for 2 client implementation feature teams by determining test strategy for manual and automated testing
• Later moved to product development team which was comprised of 3 feature teams.
• Represent teams at weekly steer-co meetings and provide estimates for project milestones and completion.
• Assist clients with UAT efforts, time management and milestones. Handle UAT defects and change requests. Worked closely with project manager to achieve this end.
• Contributed to expansion of test framework and assisted with the adoption of the tools where applicable.
• People manager for up to 5 QA of various levels. assist with creation, tracking, realisation and grading of performance objectives.

Sep 2013 – May 2016 · 2 yrs 8 mos · Belfast, United Kingdom

• Investigate automation tools that can be implemented in engineering or QA environments to improve development and testing turnaround time and accuracy.
• Identify gaps in existing automation framework and if necessary, program bespoke, in-house tools(usually in Python) to bridge those gaps
• Define, monitor and maintain the standards for automated test coding and test related aspects of CI/CD.
• Create, review and execute tests cases, both manual and automated, as required.
• Training and mentoring of QA engineers and placement students.
• Maintenance of test environments.
• Identify opportunities for python open source contribution.
• Keep larger engineering organisation informed on the developments in the QA department as well as coordinate and lead weekly test team meeting.

Nov 2007 – Sep 2013 · 5 yrs 10 mos

• Development and maintenance of a legacy cardiovascular information system and all auxiliary applications
• Provide 3rd tier support for Customer Services department
• Conduct functional and regression testing for new product in development
• Executing manual test cases stored in HP Quality Centre
• Reviewing specification documents and developing from the approved specification document
• Created test harness and laid groundwork for introduction of some automated testing in the QA department
• Researched and implemented agile methodologies into the maintenance team
• Assisting/Mentoring junior and intermediate engineers and testers

Jan 2007 – Oct 2007 · 9 mos

• Maintenance of the PC software components of the UEPS (Universal Electronic Payment System)
• Development of new features for all PC products Net-1 supplied at sites in multiple countries
• Write test cases and present developed iterations to test department

Jan 2005 – Dec 2006 · 1 yr 11 mos

• Administer the databases of all the call centre campaigns of partner company, SPM Direct
• New development and maintenance of different versions of the application, MIC3
• Provided technical support for national and international clients
• Full system functional testing.
• Design, development, implementation and maintenance of several client specific applications
• Served as project manager for implementation of 30 seat call centre onsite at First National Bank

Jul 2003 – Dec 2004 · 1 yr 5 mos · Johannesburg, South Africa

• New development and maintenance on existing product for medical aid administration software
• Provide user and technical support for all users of the software
• Owner of membership module and all data, source code and reports related to it
• Interfacing with many large medical service providers in order to share membership data
• Assist with end users with user acceptance testing
• Established backup and restore policy and ran daily backups on IBM AIX box