Aug 2016 – Present · 9 yrs 7 mos · Bengaluru Area, India

• Project: Global Tax Information Reporting (FATCA/CRS)
• Responsibilities :
• Manage the process of releasing built and tested product/technical solutions into production For Foreign Accounts Tax Compliance Act(FATCA) And Common Reporting Standard (CRS) Applications.
• This may include upgrades and changes to existing platforms and applications as well as releases of new technology solutions.
• Accountable for maintaining change and release management policies, processes and schedules and liaising between Business, Technology teams and vendors in the lead up and during the release.
• Responsible for Raising change Orders, Engaging Installation team, Support team and Related Development team during Implementation .
• Deliver releases on time and within estimated budgets
• Estimate and manage cost and resources for delivery of large and small change Records and Work requests, including assessing scope change impacts, resource planning, and cost estimating, budgeting and control.
• Identify opportunities to reduce release costs and refine estimation.
• Provide regular status reports on progress that includes progressive actual versus forecast cost data.
• Responsible in maintaining the Release Calendar.
• Awarded “ Take charge and Standout “ for my achievement in on boarding APEA Due Diligence reports..

Apr 2014 – Jul 2016 · 2 yrs 3 mos · Bengaluru Area, India

• Project : TAS Program
• Responsibilities
• Designing Functional Interface Specification between the Global Cash Management system and Universal Adaptor(UA)
• Designing Functional Interface Specification between the Global Cash Management System And Universal processing Router (UPR)
• Designing Functional Interface Specification between the Global Cash Management System And Core Banking System (Finacle 10/MIDANZ/CAP/FINET)
• Designing Functional Interface Specification for the Channel Information Store to send the Balance and Transaction Reports to the down stream systems.
• Analyzing the data and field mapping on the Format required by the Down stream Systems from CIS Application.
• Mapping the data fields between the GCP and the UA/UMO Transformation Engine.
• Designing the Functional Interface for the Outward Book Transfer/Payments/Return for Inward Credit/Inward Payments and Return for Outward Credits for Global cash plus System.
• Liaising with the Solution Architect, Solution designer and Senior Business Analysts in order to prepare the Interface functional specification.
• Providing the walk through on the design to the development team, Testing team and the Integration Team.
• Providing Input to the Control M and Connect Direct Team on the designed interface.
• Manage the business stake holders communications

Aug 2012 – Mar 2014 · 1 yr 7 mos · Bengaluru Area, India

• Project ; Core Banking System (Finacle )
• Responsibilities.
• Accountable for up skill the technical staff on ITIL process by ensuring the incident, problem and change management process are followed consciously and correctly.
• Conduct Rigorous Problem analysis for complex problems where Root causes are unknown
• Technically lead a team of 8 for restoration and resolution of 2nd level technical issues within agreed SLAs.
• Design, Develop, test and implement simple reports/extracts using Oracle PL/SQL, Anonymous SQL blocks and UNIX Shell scripts..
• Implementation of production releases, upgrades, fixes/patches ( PL/SQL packages, ControlM jobs, Unix shell scripts, Finacle scripts, etc
• Track incidents and problem records, Analyze and raise proactive problem records and seed the inputs to Vendors for fixing product patches
• Participate in Dress rehearsals before Implementing in production and provide review comments on the releases.
• Providing Required details during the auditing on the User Access , Application integration and Database Access.
• Review of Disaster Recovery design documentation, co-ordination and participate in the Disaster Recovery Test
• Preparing Back up definition document.
• Review of various production transition documents like Design Documents, Technical Support Documents, OLA, SLA, Problem management process documents etc...
• Manage the business stake holders communications
• Provide technical consulting to projects and testing teams, review Master and Detailed test plans and provide technical assistance during System Integration test execution.
• Provide inputs for Process improvements to Technology partners, Service Management and Business stakeholders.
• Organize/Chair meetings with Vendors and Business to discuss on various Problems and upcoming releases