Nagarjun M N — Software Engineer

Experienced Software Engineer with a demonstrated history of technical work experience (8+ years) in the Information Technology and Service Management (ITSM) and Batch Engineering (Scheduling and Operations) domains. Currently working on Control M (Mainframe and Distributed) Skilled in Incident Management, Change Management, Problem Management and Release Management. Proactive monitoring, Incident identification, Incident troubleshooting, Incident response coordination, Process ownership and governance for Incident Management, Network and Infrastructure Support and Major Incident Communications. Maximize application and infrastructure availability, Event Management, Escalation Management, Collaboration, Automated incident response and resolution. Hands on experience in Functional Testing (Manual Testing), Test Case Planning and Execution. Tools Used: Control M, Mainframe Rumba, JMagic, ServiceNow, Splunk, Datadog, Dynatrace Appmon, Dynatrace One Agent, AppDynamics, BigPanda, PagerDuty, Genesys, Load Balancing using Putty (Akamai), Micro Focus Application Performance Management (APM) (formerly HP BAC and BSM), Slack, MarCMDB, Marsha dynamic ticker, Application Lifecycle Management (ALM) etc..

Stackforce AI infers this person is a skilled Software Engineer specializing in IT Service Management and Batch Engineering.

Location: Bengaluru, Karnataka, India

Experience: 8 yrs 3 mos