Shashi Kumar

Project Manager

Bengaluru, Karnataka, India25 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led end-to-end delivery of complex projects.
Recipient of Best Team award three times.
Fostered robust vendor relationships for strategic planning.

Stackforce AI infers this person is a Software Project Management expert with a strong focus on Agile methodologies and service delivery.

Contact

Skills

Core Skills

Software Project ManagementAgile MethodologiesService Delivery

Other Skills

ASPApplication SupportBusiness AnalysisBusiness ProcessClient ConsultationContinuous ImprovementCustomer SupportDatabasesEstimationHTMLHibernateIT Service ManagementITILIncident ManagementJavaScript

About

With a solid foundation in software project management and Agile methodologies, my journey at CGI has been marked by leading end-to-end delivery of complex projects. The role has honed my expertise in estimation, risk management, and continuous improvement, contributing to CGI's commitment to excellence. My mission is to foster robust vendor relationships and drive strategic profitability planning. Our team's collaborative efforts have consistently enhanced customer satisfaction, with a focus on delivering qualitative service within defined SLAs. As a decisive leader, I motivate my team to excel and align with our clients' evolving business needs.

Experience

Cgi

Senior Project Manager

Jan 2009 – Present · 17 yrs 2 mos · Bengaluru, Karnataka, India

Starting from project proposal, budgeting, initiation, scoping, estimation, scheduling, reporting and
invoicing.
Facilitating end-to-end delivery of the project, meeting internal and external objectives:
Estimation, risk, scope, time, resource, quality and change management
Value-adds, continuous process and productivity improvement
Team Management
Managing third party relations including vendor assessment, relationship building, contract
management, vendor negotiation and commercial assessment
Supervising cost budgeting, revenue, profitability planning & target achievement strategies
Participating in meetings, conducting release readiness reviews, milestone reviews, and business go/
no-go reviews and maintaining release repository
Providing post-implementation, application maintenance and enhancement support to the client with
regard to the product / software application
Mentoring & monitoring the performance of team members to ensure efficiency in process operations
Interacting with Product Managers/Senior Product Managers and continuously allocating work to the
teams well and guiding the teams through the discovery phase
Supporting Agile Software Development Process and communicating week-to-week tactical objectives
to team
Prioritizing work within an Agile Team and maintaining a backlog of future work for consideration/
prioritization
Key People Leader, involved in mentoring & monitoring the performance of team members to ensure
efficiency in process operation
Recipient of Best Team award 3 times

EstimationRisk ManagementContinuous ImprovementTeam ManagementVendor ManagementAgile Methodologies+1

Logica

4 roles

Service Provision Manager

Dec 2007 – Dec 2008 · 1 yr

Managed team comprising of both Dutch and Indian colleagues at onsite.
Worked closely with Customer at Client location for 1 year and involved in day to day support
management activities.
Planning technical releases by engaging with business & ICT team
Daily progress meeting on the status of incidents with ICT team
Responsible in Qualitative Delivery of the reported incidents/problems within the defined SLAs.
Responsible in providing the Service Level Reports & Risk-Mitigation Plan to clients.
Responsible for performance, SLA, quality, and appropriate business measurements of the project.
Drive improvements in customer satisfaction with periodic customer feedback
Identify the reduction of costs and deliver services efficiently
Awarded Best Foreign Colleague of the year in 2008 for being customer focussed

Service Level ManagementCustomer SupportIncident ManagementService Delivery

Team Lead

Promoted

Jan 2005 – Dec 2007 · 2 yrs 11 mos

Consulted with client to identify key requirements, defined project scope and provided leadership to
internal teams on projects and production issues.
Managing a peak team of 20 developers to carry out support and enhancement activities of Active
Bank – an investment banking product used by a reputed investment bank to manage its financial
instruments and customer portfolios.
Responsibilities included managing multiple applications and various projects performed within the
account at the offshore development centre.

Project ManagementClient ConsultationTeam LeadershipSoftware Project Management

IT Consultant

Nov 2003 – Sep 2012 · 8 yrs 10 mos

Senior Developer

Nov 2003 – Dec 2004 · 1 yr 1 mo

BOS is an application used by one of the major real estate agent companies operating in Central
London.
Product functionality provides the facility to monitor the progress of day to day activities of employees
right from customer contact point to final closure of the deal. Application is having user profile, customer
(applicants and Landlords), property display and tracker modules. This product is a complete end-toend solution for the daily activities of their employees.
Technologies: VB, ASP, ActiveX, SQL Server 2000, COM+, JavaScript

Software DevelopmentApplication Support

Bangalore software solutions

Software Engineer

Aug 2003 – Nov 2003 · 3 mos

Quantasoft technologies

2 roles

Team member

May 2003 – Aug 2003 · 3 mos

An Intranet application, being developed for IBM where in the users can log in, find solutions for the problems related to the system or open tickets if they don't find appropriate solution with out being need to call the HelpDesk for help.
Technologies: VB, ASP, SQL Server 2000, COM+, JavaScript

as Consultant

Nov 2002 – Aug 2003 · 9 mos

Timenet

Team member

Jul 2001 – Oct 2002 · 1 yr 3 mos

This software is basically an interface between the computer and the Biometric Finger Print access control which records the finger print templates of all the employees in a database of the biometric system that is later used for verification. The software uses RS 232 and RS 422 as the basic communication protocol. This module is coupled with the web interface module for the administrative and HMRS module.
Technologies: VB, Access 97/ SQL Server 7
SMARTNet, Team member
This software is basically an Interface between the PC and the Bar Coded Access Control System. This software is designed to track the employee, Visitor, Contractor movements within premises at various gates up to a maximum of 32 gates where the hardware is installed. It takes care of setting the Real Time Clock, Auto Detection of the Gates, Communication Upload and Download Between the PC and the Access Control System and generates various reports including user logon to various tamper/communication error reports.
Technologies: VB, Access 97/ SQL Server 7

Globe detective agency

2 roles

Software Engineer

Jul 2001 – Oct 2002 · 1 yr 3 mos

Team member

Jul 2001 – Oct 2002 · 1 yr 3 mos

SMARTPin, Team member
SMARTPIN is an electronic access control system which uses personal identification number for the verification of entries of the personnel. This was developed using microcontroller technology with an interface to computer to generate the required reports.
Technologies: VB, Access 97/ SQL Server 7, Atmel 8031

Quantasoft technologies

2 roles

Software Engineer

Mar 2000 – Jun 2001 · 1 yr 3 mos

Programmer

Mar 2000 – Jun 2001 · 1 yr 3 mos

Involved in developing front-end forms/pages by using HTML, DHTML, Java Script.
Involved in the development of various front end applications using Visual Basic 6.0 as front end and SQL Server 7 as Backend.
Involved in the Analysis of specifications, design and development for the Change Requests in the existing applications raised by the clients.
Overseeing the Quality procedures related to the project
Test Cases generation for Change Requests