Sep 2021 – Oct 2024 · 3 yrs 1 mo · Hyderabad, Telangana, India · Hybrid

• SailPoint IIQ Development, Program Manager,

Aug 2020 – Aug 2021 · 1 yr · Hyderabad, Telangana, India · Remote

• Handled Infra design & Support - Citrix Hypervisor on bare metal servers, AWS EC2 instances, firewall configurations, Pega setup - Ubuntu / PostgreSQL
• Played Scrum Master role for Anthem client, Development review, Design Automation project (Selenium)
• Sailpoint
• Onboarding application (LDAP/AD, Delimiter files, JDBC, Custom)
• Create rules (Custom, correlation, assignment, Certificate Exclusion..)
• Built joiner, mover, and leaver workflows
• Access Request validation with time-machine

Sep 2019 – Aug 2020 · 11 mos · Hyderabad, Telangana, India · Hybrid

• Onboarding application (LDAP/AD, Delimiter files, JDBC, Custom)
• Create rules (Custom, correlation, assignment..)
• Built joiner, mover, and leaver workflows
• Access Request validation with time-machine
• Involved in SailPoint Support

Oct 2012 – Aug 2019 · 6 yrs 10 mos · Greater Hyderabad Area · On-site

• ProfiSol – Handled end-end activities of Pharma Process Automation Application Design
• LaPWAS – Design/Architecture & development of offline audit application to support processing of 10million user records/month data, segregate and dispatch region specific data, capture user input at user premises and consolidated reporting
• GROUPFACE - SOCIAL – Handled development of social portal to support upto 500k users with 40k+ active users
• Wordpress Development for Mill-All, Magento development, SailPoint support tasks
• Sailpoint Development – Involved in On-boarding, Custom Rules & Workflows, LCM/JML
• On-Board with Delimited/JDBC/AWS connectors
• Target applications Active Directory

Aug 2011 – Sep 2012 · 1 yr 1 mo · Greater Hyderabad Area

• SST provides support for online and in-store of both Macys/Bloomingdales web sites. Macy’s application is complex with multi-level caching, multiple venders and every day data-loads. Data repair tools for DB and all cache levels, Infrastructure Support, Release support.
•  Led agile development with fortnight release cycles and driving toward continuous delivery to quickly iterate and improve the customer experience. Managed overall capacity planning, improved process, established communication channels to fix support issues and drive RCA meetings.

Jun 2007 – Jul 2011 · 4 yrs 1 mo · Greater Hyderabad Area

• Led India development center and provided leadership and technology direction for SAAS applications and Power CHP (Coal Handling Processing) monitoring product.
•  Provided technology, architecture and design services to various clients - Therdose process automation - Pharma LIMS, Volta Online Management System, Carilion Website Development on Fatwire, eHA support and enhancements and UWA site in Liferay content management system.

Oct 2006 – Jun 2007 · 8 mos

• Led IDC Technology team to design, develop, test and maintain RTBS (Real Time Billing System), a mobile prepaid cards billing system. Handled service administration workstation module and customer care & subscriber provisioning.
•  Spearheaded roadmap discussions and integration with Kenan’s post-paid billing system with Java/J2EE technologies and will be emerged as Comverse Converged Billing System (CCBS3.0)

Aug 2005 – Oct 2006 · 1 yr 2 mos

• D&I – NUCS, Norwich Union Norwich, UK
• Managed a team of 21 with 2000+ end users, led Norwich Union as Work & Time Tracking system, Global Authentication System, Pine Banks, MIAFTR and other SAAS vehicle history integration.
• American Express, Weston, Florida, USA
• Development Lead for Service Delivery Platform (SDP) used by American Express 2000+ representatives for Customer Servicing & Cross selling to the American Express cardholders in USA and CANADA.
• Everlasting Life System, AIG-ETS, Lugano, Switzerland
• ELS is a modern life Insurance administration system designed and developed with maximum flexibility and ease of use as the main principles. It includes and advanced workflow management engine, which can be easily, defined using data.

Aug 2004 – Aug 2005 · 1 yr

• Client communication Leading Knowledge Transition regarding new projects from Norwich Union team, coordinate offshore setup, work transition to offshore and technical guidance to offshore team.

Nov 2000 – Jul 2004 · 3 yrs 8 mos

• Activities
• Coordinate onsite/offshore team who involved in support/maintenance of SDP which is mainly used for Customer Servicing & Cross selling to the American Express cardholders in USA and CANADA
• Create SSP support tools to automate the manual activities to monitoring the resource usage, mainframe usage.
• Create testing tools for SA team to automate the mainframe testing.
• Involved in modification of error-handling process. Maintain / Enhance monitoring tool. Manage/Support the team involved in Reduction CPU usage, reduce errors and reduce response time of the application, demand savings and other enhancements. Enhance monitoring tool.
• Key Achievements
• Received appreciation from SDP Architect for providing quick solutions and handling issues during implementation

Jan 1999 – Jan 2000 · 1 yr

• Developer in Insurance application development for AIG

Jan 1998 – Jan 1999 · 1 yr

• Service Delivery Platform (SDP) is a web-based application having a 3-tier architecture that is mainly used for Customer Servicing & Cross selling to the American Express cardholders in USA and CANADA. American Express representatives use this application to service Card Members. These representatives are located in Ft.Lauderdale, Phoenix, and Greensboro in USA, Toronto in CANADA. This project involves development team of 200 with 2000+ users. Activities: Build SSP support tools in ASP.Net, C# Development of ASP.Net, ASP pages in JAVA SCRIPT, VB SCRIPT and XSL pages, which gets the data from the VB. Net Components and Web services Build testing tools for SA team in VB.Net and Screen Scraping of PCom sessions. Coordinate onsite/offshore team, review the code. Involved in Development of Com+ Components in VB that manipulates the data obtained from Tier-3 (Mainframe) via MQSeries in XML Streams and returns the updated XML Streams. Involved in modification of error-handling process. Maintain / Enhance monitoring tool. Manage/Support the team involved in Reduction CPU usage, reduce errors and reduce response time of the application, demand savings and other enhancements. Enhance monitoring tool. Excel reporting Software: C#, VB .Net, ASP. Net, HTML, ASP, JAVA SCRIPT, VB SCRIPT, CSS, DHTML, XML, XSL, WebSphere 4.0, Java 1.3, EJB 2.0, VISUAL BASIC 6.0, MQSeries, Java, JSP, VSS, eChangeman, Personal Web Server, SQL Server-Database, Windows Scheduler, and Microsoft Visual Studio Installer, PCom(Screen Scrapping), Lotus Notes

Jan 1998 – Jan 1999 · 1 yr

• Service Delivery Platform (SDP) is a web-based application having a 3-tier architecture that is mainly used for Customer Servicing & Cross selling to the American Express cardholders in USA and CANADA. American Express representatives use this application to service Card Members. These representatives are located in Ft.Lauderdale, Phoenix, and Greensboro in USA, Toronto in CANADA. This project involves development team of 200 with 2000+ users. Activities: Build SSP support tools in ASP.Net, C# Development of ASP.Net, ASP pages in JAVA SCRIPT, VB SCRIPT and XSL pages, which gets the data from the VB. Net Components and Web services Build testing tools for SA team in VB.Net and Screen Scraping of PCom sessions. Coordinate onsite/offshore team, review the code. Involved in Development of Com+ Components in VB that manipulates the data obtained from Tier-3 (Mainframe) via MQSeries in XML Streams and returns the updated XML Streams. Involved in modification of error-handling process. Maintain / Enhance monitoring tool. Manage/Support the team involved in Reduction CPU usage, reduce errors and reduce response time of the application, demand savings and other enhancements. Enhance monitoring tool. Excel reporting Software: C#, VB .Net, ASP. Net, HTML, ASP, JAVA SCRIPT, VB SCRIPT, CSS, DHTML, XML, XSL, WebSphere 4.0, Java 1.3, EJB 2.0, VISUAL BASIC 6.0, MQSeries, Java, JSP, VSS, eChangeman, Personal Web Server, SQL Server-Database, Windows Scheduler, and Microsoft Visual Studio Installer, PCom(Screen Scrapping), Lotus Notes