Feb 2022 – Dec 2023 · 1 yr 10 mos · Los Angeles, California, United States · Remote

• As Head of Data Architecture & Analytics Engg, leading a global team to strategize the product roadmap and deliver products and solutions in data management, data modeling, governance, compliance, advanced analytics capabilities on cloud platform for US Go To Market enabling product launches and operations for provider engagement, sales and omnichannel marketing, RWD and Medical.
• Led digital transformation and internalization of data and analytics for GTM function (on Azure and Databricks) and capabilities on Data Lakehouse architecture leading to ~12MM YoY savings
• Driving operational efficiencies in data platform engineering, infrastructure and operations delivering savings of $1MM YoY and improving performance
• Established the 3-year roadmap for evolution of Data & Analytics Platform to realize UCB strategic direction & business value
• Data, reporting, analytics enablement (Qlik, Tableau) for multiple product launches
• Responsible for the architecture and delivery of enhancements and operations of Data Engineering, Data architecture, API integrations and EDI on Azure stack
• Led the initiative to enable dynamic Physician Targeting using advanced AI/ML techniques based on evolving data allowing sales force to focus on high priority targets
• Led the architecture and implementation of the data mastering / MDM of HCP, Product and Payer on Reltio integrating with Veeva CRM and other data sources leading to faster analytics through common entity and definition
• Conceptualized and implemented the “Analytics Labs” to enable Data Scientists and analysts to collaborate and experiment on production data on production grade infra and AI/ML toolkit
• Delivered the scalable cloud architecture to streamline the Data Engineering pipelines and tech stack resulting in IT infra cost saving of ~$1MM in 1st year and faster availability of data
• Plan and manage the budget, hiring and talent / people across tech functions to deliver the IT and business objectives

Mar 2015 – Jan 2022 · 6 yrs 10 mos · Los Angeles Metropolitan Area

• Leadership role in account P&L and business development in technology through understanding business needs and developing compelling executive presentations, demonstrating value proposition and innovative solutions. Worked across the pharma functions– R&D (R&D - Drug Development, Process Development – to scale from labs to plants, Sales, Marketing and Medical) delivering data & analytics platforms / solutions.
• Partnered with key stakeholders, Enterprise Engg and Analytics to drive digital strategy, innovate and implement enabling enterprise data product / capabilities - data mgmt, governance, MDM, data fabric, advanced analytics etc.,
• Led the agile product teams to innovate, architect and deliver durable capabilities leading to consistency, reuse and centralized operations resulting in $5+MM savings
• Led architecture and implementation of the award winning (BioIT award) cloud Real-world Evidence platform hosting 300+MM patients claims / EMR
• SFDC based Portfolio management of evidence generation studies for a large pharma resulting in streamlined processes globally and visibility leading to faster decision making
• Responsible for driving innovation and technology capability building at ZS in big data analytics and cloud computing – talent development, asset development
• o Partnered with key cloud leaders (AWS, Databricks and Salesforce) to bring rapid innovation to clients
• o Knowledge Mgmt - Develop technology and process assets and accelerators to institutionalize knowledge and deliver value to clients / business
• Implemented operational efficiency & service quality initiative for Data Management operations reducing run costs (10% reduction YoY) through DevOps and automation
• Engaged with senior leadership in IT and business functions, built strong relationships to develop 3 years technology strategy and roadmaps and seek funding approval
• Facilitated program governance setup and set frequency of providing program and project performance health reports

Mar 2015 – Dec 2016 · 1 yr 9 mos · Los Angeles Metropolitan Area

Aug 2014 – Mar 2015 · 7 mos · Los Angeles, California, United States

• Successfully setup and managed the Product Management group for the Web and E-Commerce department at Lamps Plus, a leading e-commerce retailer. Led a team of 5 product managers.
• Developed processes necessary to create the product definition and manage the product lifecycle resulting in increased efficiency, timely delivery, optimal resource utilization and prioritization of product features.
• Engaged Direct Marketing, Search Engine Optimization, Customer Service, Operations and Creative Design departments to elicit product needs and create product roadmap. This led to the prioritized delivery of the features for the e-commerce platform helping to realize the gains from investments early on.
• Managed the development and delivery of augmented reality feature that resulted in increased brand perception, better customer engagement and increased sales.

Jul 2013 – Aug 2014 · 1 yr 1 mo · Los Angeles Metropolitan Area

• Led a team of 4 system analysts to provide consulting services to the Bank of America, Bankruptcy division to close the system gaps and automate manual processes in order to increase operational efficiency and comply with the regulatory requirements of Consumer Financial Protection Bureau (CFPB).
• Designed solutions for automating various the manual processes resulting in:
• ◦ reduction of cycle time for filing of bankruptcy paperwork with the courts from 21 to 5 days
• ◦ Elimination of the need for manual reconciliation bankruptcy ledgers, fee ledgers
• ◦ Timely and accurate filing of Payment Change Notifications resulting in saving of revenue loss

Jan 2013 – Jun 2013 · 5 mos · Woodland Hills, CA

• Transforming Total Merchant Services from a Independent Sales Organization to a Payment Technology company in the area of Payment Processing, Gifting, Customer Loyalty programs on web and mobile platforms.

Jul 2009 – Dec 2012 · 3 yrs 5 mos · Los Angeles, California, United States

• Successfully led and managed the product definition, architecture, and development of major features of the Remote Patient Care platform for enabling the clinicians to monitor the patients remotely.
• Digital Health Solution implemented through IoT and Big Data analytics to enable 24 x7 remote patient care for elderly patients significantly improving Quality of Life, early detection of adverse events and reducing medical costs
• Led the innovation to incubate the big data analytics program to get insights into the vast clinical data
• Solution architecture and manage the implementation of the ambulatory monitor for implanted cardiac rhythm devices in the patients., significantly reducing the need for sales reps to visit emergency rooms, saving H/W costs, and improving standard of care
• Demonstrated the value of big data analytics leading to successful business case for implementing the data analytics strategy by creating a pilot for using the vast amount of clinical data collected from the remotely monitored devices to get deeper insights into device performance and clinical aspects.
• ◦ Evaluated the various technologies for implementing the data analytics based on various parameters such as technology capability, cost, resource availability, learning curve and ease of maintenance.
• ◦ The data analytics provided insights into device performance, battery longevity, device feature usage, disease progression, therapy effectiveness, programming of nominal parameters for a device for optimal performance and most effective therapy and understanding the most common / typical clinical workflow based upon the navigation log data.
• Analyzed the patient safety risks due to new product features and developed mitigation strategy for the identified risks aiding in approval of new product features by FDA and other regulatory agencies
• Improved the Requirement gathering and management process that resulted in 22% reduction in the rework of product specification

Jun 2005 – Jun 2009 · 4 yrs

Jan 2001 – Jun 2005 · 4 yrs 5 mos · Salt Lake City, Utah, United States

• Instrumental in creation of the proposal and solution to re-architect the Global Pre-paid Platform from pilot to fully production ready system
• Designed and developed to support the launch of multiple product lines such as Amex Gift Card for sale at retailers, Traveler's Card, Westfield Mall card etc., resulting in new lines of revenues and helping to capture business in the fast-growing pre-paid card segment
• Identified and documented scope of projects, created budgets and work plans, assigned tasks, obtained resources, and conducted meetings to review progress and organize future work effort
• Designed a web-based pre-paid gift card sale tool for retailers. The web-based sale tool reduced the time to enable the retailers to sell the Amex gift cards and eliminated the need to invest in specialized hardware for POS systems.
• Architected various data marts for the sales data, such that facts can be viewed through hierarchies and slowly changing dimensions. Aggregates were created to satisfy dashboard needs
• The team developed dashboards, which included a Scorecard with KPIs relating to Sales Revenues and comparing them with Previous Fiscal Year revenues
• Created component architecture for high performance and scalability to convert incoming data from legacy to xml format. This solution resulted in increased through put by 95%.
• Designed and developed utilities for logging, exception handling and reporting there by eliminating the need for developing the same functionality by multiple components