Jan 2020 – Dec 2023 · 3 yrs 11 mos · Sharjah, United Arab Emirates

•  Meeting with potential clients on a weekly basis and listening their wishes and concerns to evaluate the requirement to make a sale.
•  Recommends product lines by identifying new product opportunities or product, surveying consumer needs and trends, and tracking competitors.
•  Keeping up to date with our products and competitors and reporting back to Director.
•  Meeting with Architects and Designers to promote new material with Samples. Promoting products / services addressing or predicting client’s objectives with Real Estate Developers, Architectural and Interior Design Consultants, Construction and Landscaping companies for their upcoming projects with valued engineering price for mutual benefits.
•  Negotiating on price, costs, delivery and specifications with buyers and managers. Challenging any objections with a view to getting the customer to buy.
•  Support the development and execution of marketing strategies and programs for the introduction and promotion of Natural Stones & Quartz products and services.
•  Developing a growth strategy focused both on financial gain and customer satisfaction. Solve problems for clients and customers by developing innovative and tailored sales solutions.
•  Conducting research to identify new markets & customer needs.
•  Planning, Overseeing, implementing for new marketing initiatives to boost our array of products sales in the markets.
•  Gathering market and customer information. Independently handling all client’s inquiries as per their project specifications in person via telephone calls, emails & personal meeting.
•  Achieve company objectives by planning effectively, setting sales goals, analyzing performance data, and projecting future performance.

Jul 2018 – Oct 2019 · 1 yr 3 mos · Sharjah, U.A.E.

• Dealing with all kinds of Natural Stones (Marbles, Granites, Travertines, Onyx, Limestones, Sandstones, Slates, Precious Stones, Pebbles, Cobbles, etc.)
•  Meeting with potential customers on a weekly basis and listening their wishes and concerns to evaluate the requirement to make a sale.
•  Gathering market and customer information. Independently handling all inquiries within my capacity with existing customers in person via telephone calls, emails & personal meeting with client’s representative.
•  Keeping up-to-date with our products and competitors, and reporting back to General Manager.
•  Negotiating on price, costs, delivery and specifications with buyers and managers. Challenging any objections with a view to getting the customer to buy.
•  Meeting with Architects and Designers to promote new material with Samples. Promote the company’s products/services addressing or predicting clients’ objectives
•  Developing a growth strategy focused both on financial gain and customer satisfaction. Solve problems for clients and customers by developing innovative and tailored sales solutions
•  Conducting research to identify new markets & customer needs.
•  Attending work progress meeting at site with client’s and consultant’s representative. Interacting with incoming numerous visitors, vendors, clients’ representative.
•  Arranging business meetings with prospective clients
•  Preparing, Updating, and Filing the Bid documents (i.e. Cover Letter, Bill of Quantity, Cost Breakups, Company Profile, Schedule of ongoing projects & carried out projects summary, Collecting Carried out Project Work Photographs, Work Force & several other relevant documents) for getting new works in local market.

Sep 2013 – May 2018 · 4 yrs 8 mos · Muscat

• ü Meeting with potential customers on a weekly basis and listening their wishes and concerns to evaluate the requirement to make a sale.
• ü Gathering market and customer information. Independently handling all inquiries within my capacity with existing customers in person via telephone calls, emails & personal meeting with client’s representative.
• ü Keeping up-to-date with our products and competitors, and reporting back to General Manager.
• ü Negotiating on price, costs, delivery and specifications with buyers and managers. Challenging any objections with a view to getting the customer to buy.
• ü Maintaining effective internal communications to ensure that all relevant company functions are kept informed of sales objectives.
• ü Independently making accurate, rapid cost calculations and providing clients quotes and information on material condition, color, size and available quantities.
• ü Liaises closely with Purchase and Finance Manager to ensure that procurement is done for products demanded by customers and managing consignment orders.
• ü Inspects material upon arrival or before shipment to clients & follow up with clients for collection or delivery.
• ü Occasionally meeting with Architects and Designers to promote new material with Samples.
• ü Maintaining complete sales documentation, prepares reports, & composes correspondence relative to the work in MS Office (Word, Excel, Access, & PowerPoint). Checking deadlines on incoming requests (i.e. Tender or several other relevant documents submission) and put preliminary work in play.
• ü Constantly makes an effort to learn about the industry, the market, price fluctuations and trends.
• ü Attending work progress meeting at site with client’s and consultant’s representative. Interacting with incoming numerous visitors, vendors, clients’ representative.
• ü Preparing, Updating, and Filing the Bid documents (i.e. Cover Letter, Bill of Quantity, Cost Breakups, Company Profile, Schedule of ongoing projects

Dec 2012 – Aug 2013 · 8 mos · Sultanate of Oman

•  Provides administrative all possible and technical support as a primary responsibility.
•  Assisting executives in all possible works likes in meetings, preparing documents and presentations. Resolving administrative problems and inquiries
•  Supporting Plant, Dispatch, QC/QA, Furnace, IS Maintenance and Production Managers for required appliance & getting an approval for the same from the Director.
•  Maintains schedules and coordinates appointments, Drafts correspondence, reports, documents and other written materials.
•  Processing all outgoing communication in the form of emails, letters, voice messages or other forms of communication.
•  Collects and prepares information for use in discussions/meetings of executive staff and outside individuals.
•  Reviews incoming correspondence, initiates replies as appropriate routes matters requiring action by staff or other departments and follows up to ensure actions are completed.
•  Takes minutes of meetings and produces document in draft of final format.
•  Performs other tasks as assigned in support of the company business operations.
•  Record, compile, transcribe and distribute minutes of meetings agenda to all concerned department / managers. Ensuring client’s satisfaction with company services.
•  To make sure all the reports and data files are arranged in a perfect manner so as to avoid any inconvenience in business matters.
•  Processes invoices and other miscellaneous payments for the department.
•  Makes arrangements for travel, lodging, transportation, etc.
•  Preparing and editing correspondence, communications, presentations and other documents.
•  File and retrieve documents and reference materials.
•  Monitors invoices and presents graphic data reports.
•  Responding to and distribute incoming communications.

Jan 2009 – May 2011 · 2 yrs 4 mos · Kosamba - Gujarat

•  Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
•  Assisting in implementing the sales strategy as set by the Sales manager.
•  Assisting customers/clients to find the products they are looking for.
•  Ensure the adequacy of sales-related equipment or material.
•  Respond to complaints from Customers and give after-sales support when requested Store and Soft Financial and Non-financial data in electronic from and present reports.
•  Handle the processing of all orders with accuracy and timeliness.
•  Inform clients of unforeseen delay or problems. Responsible dealing with customer/client complaints.
•  Assist in the preparation and organizing of promotional material or events.
•  Responding and follow up efficiently to all in-coming sales enquiries / queries & proposals, over telephone, fax and email, quotations & invoices as required.
•  Reporting discrepancies and problems to the Manager concerns.
•  Giving advice and guidance on product selection to customers.
•  Balancing cash registers with receipts and involved in stock control and management.
•  Duplicating, filing, recording and logging of data shared between departments.

May 2011 – Nov 2012 · 1 yr 6 mos · Doha - Qatar

•  Provide secretarial support for various departments such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries.
•  Opening, sorting, categorizing and processing all information and communication in the form of emails, letters to the department and getting it to the appropriate department head in a timely way.
•  Preparing and Filing of Tender/Bid Documents (Incoming & Outgoing) with Bill of Quantity (BOQ).
•  Responsible to verify of Material Receipt Note (MRN), Delivery Note (DO), Monthly Stock Report, Purchase Report and Sales Invoices.
•  Ability to establish priorities handles and resolves recurring problems, work independently, and proceed with objectives.
•  Preparing and modifying documents including correspondence, reports, drafts, memos and emails.
•  Preparing written responses to routine enquiries.
•  Scheduling appointments, meetings and personal appearances by the manager.
•  Supervise activities of support staff and ensuring all site and office policies and procedures are being implemented.
•  Setup and preparing all travel expenses & arrangement like: accommodation and entertainment arrangement for company personal and visitors.
•  Maintained confidential personnel files of the General Manager.
•  Ensure that client issues are dealt with an efficient manner.
•  Updating executive about appoints with various clients.
•  Analyze the data and things to find out if there is any fraud, violation of laws. Regulations and management policies, duplication e.t.c.
•  Evaluates and verifies employee performance through the review of completed work assignments and work techniques. Secures information by completing data base backups.
•  Maintaining records for staff personal, phones, parking, company credit cards and office keys.
•  Responsible for the operation and maintenance of office machines such as Computers, Fax Machines and photocopying machines, etc.