Azhar Uddin

CEO

Gopalganj, Bihar, India10 yrs 6 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Over 5 years of experience in banking and technology.
Led initiatives improving customer onboarding efficiency by 30%.
Achieved a 95% customer satisfaction rate managing diverse portfolios.

Stackforce AI infers this person is a Fintech professional with expertise in digital banking and customer engagement.

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Skills

Core Skills

Customer Relationship Management (crm)Sales Strategy

Other Skills

APSArtificial Intelligence (AI)Business AnalysisBusiness LoansCC++Direct SalesFinancial AnalysisHTMLIlensInternet BankingLoansMicrosoft OfficeMySQLSQL

About

With over 5 years of experience spanning banking, sales, and technology, I thrive at the intersection of customer engagement and digital innovation. Currently, as Deputy Manager at ICICI Bank, I lead initiatives that combine financial expertise with advanced digital solutions to drive business growth and enhance customer experiences. My track record includes optimizing sales processes, deploying cutting-edge technology, and delivering tailored financial products. I have successfully managed multi-disciplinary teams, built strong client relationships, and navigated fast-paced environments with resilience and adaptability. Passionate about continuous learning, I hold a Master’s in Information Technology and bring hands-on experience with CRM, AI, and business analysis. I am fluent in Hindi, English, and Bengali, allowing me to connect with diverse clients and colleagues. Let’s connect to explore ways I can contribute to your organization’s success or discuss the latest trends in banking technology.

Experience

Icici bank

Deputy Manager

Nov 2022 – Present · 3 yrs 4 mos · Gopalganj, Bihar, India · On-site

Deputy Manager (DM II), ICICI Bank
Gopalganj, Bihar, India | Nov 2022 – Present
Lead digital banking initiatives, improving customer onboarding efficiency by 30%
Drive cross-selling strategies, increasing business loan uptake across target segments
Manage a diverse portfolio of retail and SME clients, achieving a 95% customer satisfaction rate
Collaborate with technology teams to implement CRM and AI-driven solutions for sales optimization

Customer Relationship Management (CRM)Business LoansLoansIlensrlosAPS+9

Byju's

Sales Associate

Nov 2021 – Sep 2022 · 10 mos · Bengaluru, Karnataka, India

Sales Associate, BYJU'S
Bengaluru, Karnataka, India | Nov 2021 – Sep 2022
Consistently exceeded monthly sales targets by an average of 15%
Conducted needs analysis to tailor solutions for clients, resulting in improved customer retention
Utilized CRM tools to track sales pipeline and forecast trends