Mar 2023 – Present · 3 yrs 1 mo · Ville de Paris, Île-de-France, France · Remote

• Conducting research on potential customers and identifying new opportunities for upselling and cross-selling.
• Collaborating with the sales team to develop and execute account-specific sales strategies.
• Communicating with customers via email, phone, LinkedIn and other channels to understand their needs and provide solutions that meet those needs.
• Maintaining accurate and up-to-date records of customer interactions and sales activities in a customer relationship management (CRM) system
• Participating in regular sales training and professional development activities to improve sales skills and product knowledge
• Analyzing sales data to identify trends and opportunities for improvement
• Working closely with other departments, such as marketing and product management, to ensure that customer feedback is incorporated into product development and marketing strategies
• Managing a pipeline of upsell opportunities and meeting or exceeding sales targets.