May 2023 – Nov 2024 · 1 yr 6 mos · Bengaluru, Karnataka, India · Hybrid

• Working with a globally distributed design team with the vision of providing customer delight in every aspect of our product cycle of Hyper converged infrastructure solutions.
• Part of SaaS Data Science pod specializes in optimizing and advancing SaaS data services. like Enterprise Data Portal, Nextgen PaaS, LEO, Jira SSOT, Remote Tunnel and Platform Adoption metrics.
• Dedicated UX designer leveraging advanced data science techniques to Improve performance, scalability, and user experience throughout our SaaS Data platform.
• Collaborating closely with product managers and engineers to influence product requirements and roadmap, grounded in a deep understanding of the problem statement, product specifications, and user psychology.
• Worked in an agile environment, participating in sprint planning, daily stand-ups, and design reviews to deliver iterative design solutions effectively.
• By implementing Nextgen PaaS solutions with our customers, we achieved a 75% improvement in pipeline creation efficiency, reduced dependency on the data team by 70%, and successfully migrated over 15GB of data monthly.

Jul 2021 – May 2023 · 1 yr 10 mos · Bangalore Urban, Karnataka, India · On-site

• Designing experience for multiple fin tech solutions being adapted by 2.7M+ businesses. Contributed expertise to build the products in the journey to become 100th Unicorn of India.
• Collaborated with product managers, engineers and stakeholders to help define product requirements and road map with end to end experiences by understanding problem statement & product specifications followed by user psychology.
• Designed high fidelity flows like onboarding, banking, lending, payments & collections and sales & purchases as a white label solution with additional features.
• Worked on delivering end to end customised banking solutions for well known banks like Axis bank, HDFC bank, and Kotak bank by collaborating with internal and external teams. Delivered white label solutions for SBI, Axis, ICICI bank, Indusind bank, Federal bank, Yes bank and ACB bank.
• Leading the design vision and set product direction while managing three designers. Accelerated design execution by integrating feedback mechanisms, Competitor analysis and A/B Testing to define best design principles and creating a design library.
• Research, strategies and design an end-to-end experience to help Indian businesses and individuals file their GST returns, with a focus on increased conversion rates. Bringing value to the business by working on Competitive Analysis, User Research, Information Architecture, Questionnaire, Design System.

Jan 2021 – Jul 2021 · 6 mos · On-site

• Led the design team in gathering client requirements through interviews, questionnaires, and brainstorming for over 30 projects.
• Managed multiple projects simultaneously, showcasing expertise in Interaction Design, Visual/UI Design, and Information Architecture.
• Achieved success in delivering high-quality designs and leading the team to meet project deadlines efficiently.

Sep 2018 – Jan 2021 · 2 yrs 4 mos · On-site

• Conducted user research and executed user flows, wireframes, and prototypes for international digital products.
• Defined key problems and visualized solutions through journey maps.
• Collaborated with cross-functional teams to ensure successful project delivery.

May 2017 – Aug 2018 · 1 yr 3 mos · Ahmedabad Area, India · On-site

• Designed mockups for mobile apps and websites, creating innovative logos and brochures to enhance brand identity.
• Managed all design and marketing needs for the company's website, ensuring a cohesive and visually appealing online presence.