Nov 2023 – Present · 2 yrs 4 mos · On-site

• As the Corporate Services Officer, I have successfully managed multiple operational portfolios that are essential to the mission’s effectiveness, resilience, and diplomatic engagement. These include IT, Security, Protocol, Transport, Contract Management, and Estate Operations.
• Currently, I lead the IT and Estates Team, driving strategic oversight and operational excellence across both domains
• 🔹IT - Ensuring seamless operation of the FCDO’s ‘Official’ tier IT infrastructure.
• Administer systems, manage procurement, and oversee maintenance activities in alignment with FCDO protocols.
• Serve as the primary point of contact for telecom services, including mobile telephony, ensuring efficient procurement, administration, and upkeep.
• Lead the promotion and implementation of FCDO Knowledge & Technology Directorate (KTD) initiatives, coordinating with stakeholders across the India network and the UK.
• 🔹Estates Manager - Lead the Estates team, ensuring compliance with Health & Safety standards across the BHC estate
• Serve as the Fire Safety Manager for BHC, overseeing fire safety protocols, drills, and compliance.
• Make strategic procurement decisions and maintain oversight of all estate-related stores, assets, and infrastructure.
• 🔹 Event Management - Plan and execute official events,high-level visits, ensuring logistical coordination and protocol compliance. Manage venue arrangements, guest lists, security coordination, and technical support for hybrid or in-person formats, through platforms like Zkipster, Salesforce
• 🔹Contract Management & Resilience - Oversee IT, Transport, Finance, and Maintenance contracts, ensuring effective administration, vendor performance, and alignment with FCDO contract management standards.
• Monitor contract lifecycles, compliance benchmarks, and service delivery to ensure operational continuity and value for money.

Apr 2023 – Oct 2023 · 6 mos · On-site

• IT , Finance and GST
• Expense Handling & Verification: Oversee organizational expenses, verify supporting documents, and ensure compliance with company policies and financial controls.
• Financial Documentation: Maintain proper records of all invoices, receipts, vouchers, and statutory documents in both physical and digital formats for ease of retrieval and audit readiness.
• Reporting & Reconciliation: Assist in preparing periodic financial reports, performing reconciliations, and supporting statutory compliance such as GST, TDS, and other applicable regulations.
• Team Collaboration: Work closely with internal teams and external clients to streamline payment and contract processes and ensure timely submission of financial data.

Jan 2021 – Mar 2023 · 2 yrs 2 mos · On-site

• 🔹Security
• Assist the Post Security Officer (PSO) and Corporate Services Manager (CSM) in executing daily security operations, facilitating Post Security Committee meetings, and maintaining the Post Security Regulations.
• 🔹Protocol & Transport
• Coordinate official ceremonies, VIP visits, and diplomatic engagements, ensuring smooth execution and logistical support.
• Liaise with the Ministry of External Affairs, GOI and diplomatic missions on matters of accreditation & diplomatic privileges, following the diplomatic protocols and do logistics management