Anirban Bose

Director of Engineering

Bengaluru, Karnataka, India14 yrs 2 mos experience

Highly Stable

Key Highlights

Over 10 years of diverse experience across industries.
Proven track record in customer growth and retention.
Expert in strategic sales and business development.

Stackforce AI infers this person is a seasoned professional in E-commerce and Logistics with a focus on customer growth strategies.

Contact

Skills

Core Skills

Business DevelopmentStakeholder Management

Other Skills

AnalysisBusiness AnalysisBusiness StrategyCC++CRMCompetitive AnalysisData AnalysisEngineeringLeadershipManagementManagement ConsultingMarket ResearchMatlabMicrosoft Office

About

I am leading the Customer Growth and Retention team at Flipkart with a key focus on driving product driven revenue growth. Posses 10+ years of work experience ranging from o Operations in a power plant of NTPC to Telecom Sales with Airtel and Business Development in Logistics for technology based aggregator Blackbuck Specialties:Customer Growth and Retention, Program Management, Product Development, People Manager, Stakeholder Management, Cross Functional project management, Strategic Sales & Business Development, Large Account Management, Partner Management & Alliance Development, Business negotiations

Experience

Myntra

Director

Dec 2023 – Present · 2 yrs 3 mos · Bengaluru, Karnataka, India · On-site

Leading the team that drives Customers at Myntra- Acquisition, Path to Loyalty and Insider program at Myntra

Paytm

Associate Vice President

Apr 2023 – Dec 2023 · 8 mos

Flipkart

3 roles

Associate Director, Customer Growth and Retention

Promoted

Apr 2022 – Apr 2023 · 1 yr

Senior Manager 2- Customer Programs

Apr 2020 – Mar 2022 · 1 yr 11 mos

Senior Manager 1- Merchandising

Nov 2017 – Mar 2020 · 2 yrs 4 mos

Blackbuck (zinka logistics solutions pvt. ltd.)

Manager

Jun 2016 – Aug 2017 · 1 yr 2 mos · Bengaluru, Karnataka, India

Led 4 member team responsible for relationship management with all accounts of Paints & Chemicals vertical
Solely responsible for driving and growing 15 Cr monthly revenue from high value customers- Berger Paints, Asian Paints, Akzonobel, Dhunseri Petrochem, Haldia Petrochemicals, Tata Chemicals, Reliance Industries
Achieved 23% month on month growth in revenues from existing customers, on-boarded 6 new accounts
Strategized and participated in RFQ and reverse auctions of various customers, managed to achieve break-even
Implemented automation of invoicing, reports in co-ordination with products team, 57 % reduction of man-hours
Streamlined various process flows from order raising to completion, thereby reducing errors by about 20%
Implemented new invoicing agreements with key customers- 66% reduction in working capital cycle time
Responsible for driving electronic documentation, 93% reduction of error and 63% reduction in manual effort
Successfully completed the first appraisal cycle and KRA setting of team, designed career path of team members

Relationship ManagementRevenue GrowthProcess AutomationTeam ManagementBusiness DevelopmentStakeholder Management

Airtel

2 roles

Regional Business Manager, APAC

Promoted

Jan 2014 – Jun 2016 · 2 yrs 5 mos

Key Account Manager, B2B, for 27 largest telecom operators in APAC region (net business of 200Cr )
Solely responsible for relationship management with high value customers- China Mobile, Telekom Malaysia, KDDI, Digi Malaysia, Axiata Group, SoftBank, PCCW, driving Voice and VAS sales with them
Over-achieved Net Revenue targets, achieved 28 Cr (115%), earned about 3% more margins than industry average
Designed & implemented joint promotions with largest operator in Nepal, led to 15% increased revenues
Initiated bundling of Voice & Data products, reducing churn by 2%, derived cost advantage by cross subsidizing
Reformed billing cycle to ensure timely payment to suppliers, leading to 2.5% improvement in SLAs to customers
Tripled business with 2 key customers by modifying pricing strategy to tiered structure in long term deals
Awarded for making best business deal worth INR 8 Cr, among all account managers in business unit