Jun 2023 – Sep 2025 · 2 yrs 3 mos

• Manage product ideation, roadmap creation, sprint planning and product launch for two separate teams encompassing 9 portals, platforms and apps used by a customer base across 14 nationalities

Dec 2021 – Jun 2023 · 1 yr 6 mos

Nov 2020 – Dec 2021 · 1 yr 1 mo · Bengaluru, Karnataka, India

Apr 2019 – Sep 2020 · 1 yr 5 mos · Bangalore

• Partnered with consulting firms to define research methodologies and drive insights from market studies.
• Collaborated with product managers to streamline product features based on customer research findings.
• Ensured zero key resource attrition while enhancing client satisfaction through team-focused strategies.
• Led high-impact projects that shaped client strategies for digital lending and bookkeeping applications.
• Conducted extensive field research with Kirana store owners in Bangalore to assist a digital lending startup to strategize their short-term loans program.
• Conducted “Origin Source” customer research to quantify and qualify reasons for adoption of product features for a book keeping and neo banking app to streamline the application.
• Market sizing and customer experience mapping for leading rewards start up.

Apr 2015 – Mar 2019 · 3 yrs 11 mos · Bengaluru Area, India

• Project manager for end to end research and analysis assignment for major clients in Manufacturing domain.
• Complete Ownership of Assignments from initial Project plan to Report Action Points.
• Work Seamlessly with multiple teams to produce High Quality Deliverable.
• Interact with clients directly at senior most level to define KPI’s, Process to implement them through Questionnaire.
• Assist in building best fit Predictive Models to suit specific business requirements.
• Interact regularly with Company Executives to understand key Business challenges for Primary Research.
• Proficient in key Office tools such as MS Excel for large data set handling and PowerPoint for reporting

May 2014 – Jun 2014 · 1 mo · Gurgaon, Haryana

• Marketing and Sales

Dec 2009 – Jun 2013 · 3 yrs 6 mos · Kolkata Area, India

• Experience in Telecom domain for one of the largest Telecom Providers and Data Warehouse in UK.
• Complete Ownership of Modules, Mentored Trainees and Associate Software Engineers.
• Worked closely with BA to Understand and Document Scope, design and development needs for the project.
• Build and Execute Growth Initiatives through collaboration with Project Managers and Practice Heads
• My functional forte are E.T.L. (Extract Transform Load), PL/SQL coding, process design support and development