Ravi .

Operations Associate

South Delhi, Delhi, India17 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Extensive experience in logistics and supply chain management.
  • Proficient in managing large teams and complex operations.
  • Strong analytical skills with expertise in MIS reporting.
Stackforce AI infers this person is a logistics and supply chain management expert with strong operational oversight.

Contact

Skills

Core Skills

LogisticsTeam ManagementMis

Other Skills

B2B OperationsCRMData ManagementDocument VerificationE-commerceExcelFraud PreventionGoogle Drive ManagementInventory ManagementLeadershipMIS ReportingOrder VerificationSAPTeamworkWarehouse Management

About

I am a motivated, adaptable, and responsible individual with experience in supply chain and logistics management. Throughout my career, I have consistently brought strategic value to the organizations I worked for and developed my skill set further. My most recent position was as a Senior Executive at Shadowfax Technologies Pvt. Ltd., where I handled the entire B2B operations for multiple locations of leading brands such as Samsung, Lava, Oppo, Myntra, HUL, and Flipkart. In this role, I was responsible for coordinating the movement of 15 fixed vehicles and ad-hoc market vehicles for pickup and dispatch, as well as handling complete MIS and all Google drive activities. I managed a team of 45 personnel and verified all documents and POD stamps for billing after delivery. Before that, I worked as a Sr. Executive at Paper Smiths Pvt. Ltd., where I managed the efficient receipt, storage, and dispatch of a wide range of goods from the warehouse. I maximized space usage within the warehouse and worked with supervisors to improve staff performance. I also worked as a Warehouse Supervisor at Vulcan Xpress Pvt. Ltd., where I monitored monthly inventory stock take and reconciliation reports, inwarded all goods same day in inventory, and handled a team of 15 staff. Additionally, I served as an Associate Supply Chain at Snapdeal, where I identified risk areas, verified orders, and confirmed delivery timelines to avoid fraudulent activities. In my early career, I worked as a Senior MIS Associate at Lapis Marketing Services Pvt. Ltd. and a Senior Computer Executive at Solutions/Digitas. I am experienced in maintaining MIS reports, creating dashboards, and working with CRM. I am also proficient in MS Excel, including Vlookup, Hlookup, Pivot Table, and PivotTable Chart, and other Excel sheet components for accurate data. I hold a Certificate in Computing (DTP Basic) from Utkars and have completed my Bachelor of Arts from Delhi University. I passed my Intermediate and Matriculation examinations with distinction. I am seeking a challenging position where I can apply my skills, learn new ones, and contribute to the growth and success of the organization.

Experience

Shadowfax technologies pvt. ltd

Shift Incharge

Sep 2019Present · 6 yrs 6 mos · Noida, Uttar Pradesh, India

  • Looking entire B2B Operations.
  • Currently I am handling Multiple Locations of Pickup of Samsung Factory, Samsung KGL Samsung NCR.
  • Currently I am handling 30 manpower here with this organization.
  • I am handling all 15 fixed Vehicle movements for pickup & dispatch. Also coordinate with transport vendor.
  • I handle complete Google drive like pickup sheet
  • I handle B2B All pickup and manage Manpower.
  • Ensuring Document verification which I had load received from pickup point and physically received.
  • Ensuring Pod verified stamp and signature visible or not for billing after delivery.
  • Managing monthly attendance and OT sheet of enter man power.
  • Handle customer quires and give prompt solution.
  • Filling B part of E-waybill which is dispatched from my Location
  • 24/7 Monitoring Vehicle Status Through advance E-lock gadget and GPS System till vehicle not arrive at destinations
  • Mainting commercial MIS for further billing.
TeamworkLogisticsB2B OperationsDocument VerificationGoogle Drive ManagementTeam Management

Vulcan xpress pvt ltd.

Supervisor

Feb 2019Sep 2019 · 7 mos · Noida, Uttar Pradesh, India

  • Dispatch of order followup with multiple 3PL’s.
  • Monitor monthly inventory stock take and reconciliation report
  • In warding of all goods same day in inventory and update inward put list.
  • Handle team of 15 staff (4 Jr. Executive )
TeamworkInventory ManagementWarehouse OperationsLogistics

Papersmiths pvt.ltd

Sr. Executive

Feb 2019Sep 2019 · 7 mos · New Delhi Okhla

  • Managing the efficient receipt, storage and dispatch of a wide range of goods from the warehouse.
  • Maximising space usage within the warehouse.
  • Experience warehouse or working with SAP.
  • Handling of paper supplied to vendors against sub-contracting purchase orders.
  • Checked that products that were received matched suppliers invoice.
  • Looking after the transportation of goods into and out of the warehouse.
  • Shipment loading and transferring.
  • Working with supervisors to improve staff performance.
  • Setting aside storage areas for new stock.
TeamworkWarehouse ManagementSAPLogistics

Jasper infotech

Associate Logistics at Jasper Infotech

Apr 2013Mar 2019 · 5 yrs 11 mos · Udyog vihar phase 2, Gurgaon

  • Identify risk areas, Verify orders (COD) and confirm delivery timeline to avoid fraudulent activities thereby creating a high quality customer experience.
  •  Pre-shipping Verification (Responsible for timely verification of COD Orders)
  •  Sending the daily sms to all non-contactable customer rejected orders.
  •  Looking at ways to improve RTO’s percentage.
  •  Hold the cyber-crime fraud orders and get them follow up for RTO from courier that we get request from finance team.
  •  Blacklisting Fraud Customer’s placing order COD.
  •  Identification and Cancellation of Bulk Fraud, Address Fraud & ODA order’s (Incorrect city pin code) on daily basis as per company policy.
  •  Verifying the live orders through OVS(Order Verification System) panel and rejecting the orders under bulk and address fraud policy.
  •  Maintaining the monthly third parties (IVRs CC Calling) bills and approved them for payment through a/c team.
  • Delivery TAT Adherence-Getting Shipments delivered Within EDD, monitoring deliveries, ensuring customer satisfaction and maintaining accurate logs of all shipments.
  • Overall Closure of Shipments-To track and trace all shipments till closure.
  • NDR Conversion-Maximum conversion of undelivered cases to delivery as per NDR.
  • Complaints Resolution -Complaints closure within SLA- Resolve maximum complaints within SLA.
TeamworkOrder VerificationFraud PreventionLogistics

Lapis marketing services pvt. ltd

Senior MIS Associate

Dec 2011Mar 2013 · 1 yr 3 mos · okhla Phase -3 New Delhi

  • Maintaining MIS Report.
  • Responsible for all types of reports, Dashboard & updating in CRM
  • Data Downloading, processing, Cleaning and formatting
  • Excellent in MS Excel (Vlookup, Hlooup, Pivot Table & PivotTable Chart, data validation)
  • Handling multiple reports, working with formulae, pivot tables & and various other excel sheet components for accurate data.
  • Creating labels in MS Word through MS Excel database.
  • Ensure deliverables (Daily, Weekly, Monthly MIS Reports & Dashboard)
TeamworkMIS ReportingData ManagementMIS

Solutions integrated marketing service pvt. ltd,

Computer Operator

Feb 2009Nov 2011 · 2 yrs 9 mos · Nehru Place New Dlhi

  • Data Downloading, processing, Cleaning and formatting
  • Creating labels in MS Word through MS Excel database.
  • Excellent in MS Excel (Vlookup, Hlooup, Pivot Table & PivotTable Chart, data validation)
TeamworkData ManagementExcel

Education

Delhi University

Bachelor in Art(B.A)

Jan 2011Jan 2014

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