Hari Mahendra

Product Manager

South Delhi, Delhi, India9 yrs 4 mos experience

Highly Stable

Key Highlights

Over 11 years of expertise in content strategy.
Proven track record in enhancing user experience.
Skilled in utilizing Gen-AI tools for content creation.

Stackforce AI infers this person is a content strategy expert in the SaaS industry.

Contact

Skills

Core Skills

Content StrategyUser Experience DesignContent Management

Other Skills

APACAPI DocumentationAdvertisingBloggingCandidate ExperienceClarityCommunicationConstructive FeedbackContent CurationContent DesignContent DevelopmentContent Management Systems (CMS)Content MarketingCopy EditingCopywriting

About

Experienced professional with 11+ years' expertise in enhancing and creating Content and User Experience Content Design (UXCD) Strategy deliverables, spanning diverse content types like UX writing, content design, microcopy, help pages, release notes, videos, product documentation, process manuals, user guides, FAQs, and troubleshooting guides. Expanded content portfolio by introducing ebooks, research papers, case studies, guest blogs, and diversifying content offerings. Expert in web content with a proven track record of success in the internet and content industry. Technical writing, Product Documentation, SEO, AEO, Content Management, API documentation, Content Design, Content Development and Production, Keyword Research, and Digital Marketing are some of the skills I possess. Tools worked on - Microsoft Office suite, Jira, Adobe Experience Manager, Asana, Pendo, Figma, Adobe XD, Teams, Google Analytics, Canva, Moz, Similarweb, and various WCMS and ECMS.

Experience

Adobe

2 roles

Content and Product Strategist

Jan 2024 – Oct 2024 · 9 mos · Noida, Uttar Pradesh, India

As a product strategist specializing in content and product experience, I am committed to maintaining a cohesive and compelling narrative across diverse content formats, ensuring a seamless experience for our global user base. My primary focus is implementing a user-centric content strategy and design, covering materials such as help articles, release notes, developer documentation, videos, UX writing, and infographics.
I bring a meticulous approach to crafting essential materials within product management, including product documentation, process manuals, user guides, FAQs, and troubleshooting guides. My proficiency extends to content localization processes, enhancing accessibility for a broader audience.
In my role, I conduct thorough research, distill complex information, and present it clearly and engagingly. Collaborating closely with content experience and editorial leadership, I am pivotal in executing editorial strategies for supported content teams, including UX writing for Adobe Elements and employing storytelling techniques to enhance user engagement.
Data analysis and SEO optimization are integral components of my product management strategy. With a proven track record, I've created compelling content that fosters clear communication between end-user audiences and global product teams.
My skill set encompasses various content-related tasks, including audits, analysis, mapping, modeling, planning, sourcing, conversational design, information architecture, and storytelling. Leveraging Gen-AI tools like ChatGPT and Jasper AI, I enhance content creation, elevating its quality and relevance.
To continually refine our product and content strategy, I utilize analytics tools to monitor performance, identify improvement areas, and make data-driven decisions. My overarching goal is to enhance the user experience, drive engagement, and contribute to the overall success of our product initiatives through strategic and innovative product management approaches.

APACPendo Property ManagementConstructive FeedbackCross-functional CollaborationsProject ManagementClarity+7

Content and Experience Specialist

Feb 2022 – Sep 2024 · 2 yrs 7 mos · Noida, Uttar Pradesh, India

As a versatile content and product experience strategist, I am dedicated to maintaining a consistent and engaging tone across diverse content formats, catering to a global audience. My responsibilities encompass implementing a human-centered content strategy and design and ensuring clarity in materials such as help articles, release notes, developer documentation, videos, UX writing, and infographics.
My meticulous approach is evident in preparing various materials, including product documentation, process manuals, user guides, FAQs, and troubleshooting guides, with user-friendly language. Also helps in content Localization processes.
My expertise extends to conducting in-depth research, synthesizing complex information, and presenting it clearly and engagingly. Collaboration with content experience and editorial leadership are crucial aspects involving the execution of editorial strategies for supported content teams. My role includes UX writing for Adobe apps, using storytelling techniques.
Data analysis and SEO optimization are integral to my work, ensuring site pages meet organizational guidelines and performance metrics. I have a proven track record of creating compelling content for end-user audiences and global product teams, fostering clear communication between these groups.
My skill set encompasses content-related tasks, including content audits and analysis, content mapping and modeling, content planning and sourcing, conversational design, information architecture, and storytelling. I use Gen-AI tools such as ChatGPT and Jasper AI to enhance content creation, utilizing these technologies to elevate content quality and relevance.
To continuously enhance content strategy, I employ analytics tools, monitor performance, identify areas for improvement, and make data-driven decisions. My goal is to improve the user experience, drive engagement, and contribute to the overall success of content initiatives through strategic and innovative approaches.

APACPendo Property ManagementDocumentationConstructive FeedbackDarwin Information Typing Architecture (DITA)Communication+34

Info edge india ltd

2 roles

Assistant Content Manager

Promoted

Apr 2021 – Mar 2022 · 11 mos

As a content design professional who excels in maintaining and enhancing content quality standards through meticulous editing and writing. My role involves continuously updating and managing internal guidelines, resources, and templates, ensuring that the content aligns with industry best practices.
With a focus on quality assurance, I implement measures to guarantee error-free, responsive, and high-performing website content, features, and functionalities. I actively contribute to leadership decision-making, providing insights and ideas for fresh initiatives and projects.
My expertise extends to producing documentation for content inventories, conducting gap analyses, and creating comprehensive content mapping. I am adept at strategizing, implementing, and supervising multiple concurrent projects, utilizing qualitative and quantitative insights and business analytics to drive effective content strategies and solutions.
I employ metrics, surveys, conversions, and other relevant methods to assess content effectiveness. Developing strategies for content taxonomies and metadata creation is a crucial aspect of my role, ensuring content is structured optimally for discoverability and relevance.
My skill set also includes producing SEO-optimized content such as blog articles, ebooks, case studies, research papers, and various written materials. I have successfully led recruitment and onboarding procedures for new editors and managed a team of 14 authors, demonstrating leadership and organizational skills. With a proven track record in content management and strategy, I contribute significantly to achieving organizational goals and maintaining high standards in the digital landscape.

APACPendo Property ManagementCreative WritingConstructive FeedbackCommunicationCross-functional Collaborations+31

Senior Content Executive

Oct 2019 – Apr 2021 · 1 yr 6 mos

APACPendo Property ManagementConstructive FeedbackCommunicationCross-functional CollaborationsRelevance+18

Lybrate

Content Producer

Feb 2018 – Sep 2019 · 1 yr 7 mos

As a dynamic content professional, I've played a pivotal role in creating, curating, and editing text, infographics, and UX content, reaching a user base of five million through an in-house authoring tool. My collaborative efforts with the marketing team have led to developing content strategies aligned with the company's overarching goals, brand guidelines, and industry standards.
Recognized for my ability to swiftly comprehend customer needs, I have implemented effective documentation tactics to address those needs strategically. In content delivery and product development, I have successfully directed and networked with a diverse team of 12+ content designers and product managers, ensuring a user-centric approach.
My skills include conducting comprehensive keyword research, incorporating SEO best practices, and optimizing content to enhance organic search rankings, website traffic, and conversion rates. This includes the production of SEO-optimized blog articles, ebooks, case studies, research papers, and other written materials.
To streamline editorial workflows across various product lines and stakeholders, I have employed efficient strategies. As a leader, I have championed and spearheaded a high-performing content team of 8 individuals, fostering collaboration and achieving excellence in content creation and delivery. With a focus on user engagement and strategic content optimization, I contribute significantly to the success and growth of the organization.

APACPendo Property ManagementConstructive FeedbackCommunicationCross-functional CollaborationsRelevance+18

Saur energy international magazine

Senior Subeditor

Oct 2017 – Mar 2018 · 5 mos · New Delhi Area, India

As a content professional, I have a proven track record in authoring compelling feature stories within the renewable energy landscape, specifically in solar, hydro, and wind energy sectors, contributing significantly to a print magazine. My proficiency extends to crafting newsletters, press releases, and technical content, reaching a broad audience of 3 million users through content management systems (CMS). In addition, I have created comprehensive product documents aimed at educating industries about the functionality and design nuances of solar panels.
My role also involved conducting in-depth interviews with more than 10 business leaders and government authorities, contributing unique insights to the narrative of the renewable energy domain. I further demonstrated my content creation prowess by producing SEO-optimized blog articles, ebooks, case studies, research papers, and various written materials, ensuring a strategic and impactful online presence.
With a focus on disseminating technical information, I have contributed to the documentation of solar panel chips and semiconductors, making complex concepts accessible to a wider audience.
Leading a content team of 4 individuals, I have successfully developed and executed content strategies, fostering collaboration and innovation within the team. My dedication to delivering high-quality, engaging content has not only contributed to the dissemination of technical knowledge but has also played a key role in establishing the organization as an authority in the renewable energy sector.

APACCross-functional CollaborationsEditorialProject ManagementCustomer-Focused ServiceEditorial Standards+6

News piq

Content Producer

Aug 2016 – Oct 2017 · 1 yr 2 mos · New Delhi Area, India

A seasoned content curator and strategist, I specialize in distilling complex news into concise 30 and 90-word summaries. My expertise extends to creating and designing user experiences (UX) for apps and websites, where I prepare engaging technical content. In my role, I have successfully crafted compelling and strategic materials, including CXO presentations, articles, blogs, and thought leadership resources.
A testament to my leadership skills, I built a high-performing team of five individuals from the ground up. Through my innovative approach to content creation and design, I have consistently demonstrated the ability to present information in an accessible and impactful manner, contributing to the success and credibility of my projects.

APACConstructive FeedbackCross-functional CollaborationsEditorialProject ManagementCustomer-Focused Service+7

Freelance

Freelance Multimedia Producer

May 2015 – Mar 2017 · 1 yr 10 mos

APACConstructive FeedbackRelevanceEditorialClarityEditorial Standards+5

Zee media corporation limited

Freelance Content Producer

Mar 2013 – Sep 2014 · 1 yr 6 mos

As a proficient content creator focusing on automotive technology, I have successfully crafted engaging blogs and articles highlighting the capabilities of semiconductors and chips utilized in cars. My expertise extends to developing comprehensive product content for the automotive industry, providing valuable insights into the cutting-edge technologies driving the sector.
In addition to my content creation skills, I've played a pivotal role in video production. Collaborating with video editors, I oversaw the creation of 25+ final videos, skillfully orchestrating the process from conception to execution. Furthermore, I conceptualized and executed

RelevanceEditorialClarityEditorial StandardsGoogle AnalyticsVideo Scripts+5