Vikas Kumar

Operations Associate

Jalandhar, Punjab, India9 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

6 years of experience in Supply Chain Operations.
Proven leadership in managing large teams effectively.
Expertise in quality management and ISO standards.

Stackforce AI infers this person is a Supply Chain and Operations Management professional with strong leadership capabilities.

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Skills

Core Skills

Operations ManagementSupply Chain ManagementTeam Leadership

Other Skills

Adobe Creative SuiteAdvance ExcelBusiness DevelopmentCoreldraw X5Customer SatisfactionCustomer ServiceData AnalysisEmployee Retention StrategyFleet ManagementISO StandardsInventory ManagementLast Mile OperationsLogistics ManagementManpower ManagementMicrosoft Excel

About

6 Years experience in Operation Chain Supply to manage all Ops works.

Experience

Aswan industries

Operational Specialist

Jul 2021 – Present · 4 yrs 8 mos · Jalandhar, Punjab, India

Manage end to end production quality & purchasing good quality of raw material (Chemicals).
Time to time check rubber quality to maintain unique quality for every customers.
Maintain quality as per ISO-API Standard
Check their hardness and 1st quality one by one at the time of dispatch & many more.

Production Quality ManagementPurchasingQuality ControlISO StandardsOperations ManagementSupply Chain Management

Grab (grab a grub services pvt. ltd)

Hub InCharge

Aug 2020 – Present · 5 yrs 7 mos · Jalandhar, Punjab, India

Swiggy

Fleet Manager

Jan 2019 – May 2020 · 1 yr 4 mos · Amritsar/Ludhiana Area

Responsible for devising sourcing strategies, designing training modules and also for developing employee retention strategy. Directly/Indirectly manage a team of 30+ and 1300+ blue collar employees
Leadership capabilities with ability to lead cross functional teams using strong planning and organizational skills.
Provide individual coaching feedback sessions and weekly one-on-ones that focus on improving customer satisfaction.
Monitor real time service levels and schedule adherence.
Serve as leaders and point of contact for escalated contact resolution of a supervisory nature or complex problems.

Sourcing StrategiesTraining Module DesignEmployee Retention StrategyTeam ManagementCustomer SatisfactionTeam Leadership+1