Rajshree Gupta

Product Manager

Noida, Uttar Pradesh, India10 yrs 2 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led product strategy for multi-cloud management platform.
Innovated AI-driven features enhancing user engagement.
Achieved significant increases in app downloads and user retention.

Stackforce AI infers this person is a Product Manager with expertise in SaaS and Fintech sectors.

Contact

rajshree1996@gmail.com LinkedIn

Skills

Core Skills

Product StrategyCloud ManagementUser Experience DesignClaims ManagementSoftware DevelopmentApi Integration

Other Skills

A/B TestingAI AgentsAI-driven InnovationAI/LLM FeaturesAgile EnvironmentAgile MethodologiesAlgorithmsAmazon Web Services (AWS)Analytical SkillsAnalyticsAndroidApplication Programming Interfaces (API)Artificial Intelligence for BusinessB2CB2C e-commerce

About

Results-driven Senior Product Manager with 10+ years of experience leading cross-functional teams to deliver scalable, user-centric products at Reliance Jio and PolicyBazaar. Skilled in defining product roadmaps, driving GTM strategies, and leveraging data analytics to achieve business goals. MBA from Indian School of Business, passionate about strategic leadership and AI-driven innovation in fast-paced environments.

Experience

Jio platforms limited (jpl)

2 roles

Lead Product Manager

Feb 2024 – Present · 2 yrs 1 mo · On-site

Senior Product Manager | Reliance Jio, Noida | Jio CloudXP| SaaS B2B [Feb 2024- Present]
Hybrid & Multi-Cloud Management Platform
Spearheaded product strategy for CloudXP, a hybrid and multi-cloud management platform. Aligning OKRs & business acumen with provisioning capabilities, securing CXO buy-in for defining strategic roadmaps.
Orchestrated customer journeys for marketplace,automated workflows, docker image lifecycle, order management and observability, K8s enabling seamless self-provisioning, benchmarking against global stakeholders like RedHat OpenStack, GCP, AWS, and VMware.
Launched MVP with innovative AI/LLM features, driving a 7% increase in customer engagement and scaling feature adoption by 32% through ruthless prioritisation guided user journeys and comprehensive resources.
Leveraged LLMs, AI Agentic Platform, Generative AI and Predictive AI models (language, vision, speech)and analytics to optimize platform scalability, positioning CloudXP as a global competitor in multi-cloud solutions. Leading RFPs, pricing strategies and client solutioning.

Product ManagementAI-driven InnovationCloud ManagementData AnalyticsCustomer EngagementProduct Strategy

Senior Product Manager

Aug 2021 – Jan 2024 · 2 yrs 5 mos · On-site

Senior Product Manager | Reliance Jio, Mumbai | MyJio/Jio.com | B2C [Aug 2021- Jan 2024]
India’s leading telecom company
Led a 7+ member PM team, shaping strategic initiatives for MyJio app (15M+ DAUs) and Jio.com, tripling session times and boosting DAUs by 57% through mobile-first UX enhancements.
Orchestrated Jio design system & app localization leveraging Artificial Intelligence/LLM based Data-Driven A/B experimentation, improving UI consistency across Jio platforms, reducing user learning curve by 12% & boosted recharge & bill payments by 8%.
Established continuous customer insight loops through funnel optimization, surveys, app analytics, App Store Optimization (ASO) and user interviews to drive product improvements based on evolving needs, driving a 3% increase in app downloads and an 8% rise in user retention.
Innovated multilingual GenAI chatbot for MyJio- enabled voice, language, and vision model integration to improve operational efficiency, slashing support call volumes by 18% and enhancing query resolution accuracy, while SEO and search revamps boosted eCommerce conversions by 32%.
Launched in-app monetization strategies, increasing revenue-per-user (ARPU) by 3% through targeted digital services and subscriptions.
Drove 5G rollout, AirFiber, and digital Self-KYC onboarding, collaborating with cross-functional teams to enhance customer acquisition and achieve a 3% ARPU increase via in-app monetization

Product ManagementUser Experience DesignA/B TestingCustomer InsightsMobile ApplicationsProduct Strategy

Policybazaar.com

Associate Product Manager

Sep 2018 – Jun 2021 · 2 yrs 9 mos · Gurgaon · On-site

Product Manager | PolicyBazaar, Gurgaon | Insurance Claims & Payment Gateway | B2C
Leading insurance & fintech web aggregator
Spearheaded online Claims submission journey (0 to 1): Conceptualized & launched pivotal features reducing settlement TAT from 40 to 7 days, improving NPS by 30% through real-time tracking and support features.
Led extensive user research to define success metrics, building scalable web-based Claims CRM and mobile (iOS & android app) app features, streamlining integrations for insurers and customers.
Boosted B2C sales funnel conversion by 4% by embedding cross-sell claims-based engagement strategies within user journeys.
Built multi-channel customer engagement framework (email, SMS, WhatsApp, push notifications) to communicate real-time update & retain high intent users. Leading to user retention by 15%.
Spearheaded product roadmap for UPI-based payment flows, enhancing user adoption & transaction success rates by 14%.
Mentored & coached associate PMs and analysts in goal setting, experimentation, complex integrations across teams and platforms

Product ManagementUser ResearchClaims ProcessingPayment Gateway IntegrationProduct StrategyClaims Management

Dxc technology

Senior Software Developer

Sep 2015 – Aug 2018 · 2 yrs 11 mos · Noida Area, India · On-site

Integrated multiple payment gateways and localized applications for diverse user bases.
Developed insurance web applications using Java and SQL,optimizing REST APIs for content management.
Led multiple system API integration projects, optimizing platform capabilities and localizing applications for diverse user bases.

Software DevelopmentAPI IntegrationJavaSQL