May 2022 – Present · 3 yrs 10 mos

• Led the strategic repositioning of ILSS into 4 Centres of Excellence, enhancing focus on leadership development, research, and ecosystem building. Supported fundraising efforts that secured ₹3 Cr+ in funding and generated ₹1 Cr+ in annual recurring revenue. Introduced OKRs and KPIs to improve performance tracking, while optimising program costs by 25%.

Jun 2021 – May 2022 · 11 mos

• Strengthened compliance frameworks for skilling programs worth ₹1000 Cr+, improving oversight and fraud detection. Led audits for PMKVY 3 and British Asian Trust initiatives, ensuring real-time monitoring and accurate fund disbursement.

Jul 2019 – Jun 2021 · 1 yr 11 mos

• Developed the Skill Development Priority Index, a data-driven tool that improved funding decisions for skilling programs across 27 states. Conducted research to identify skill gaps, enabling better policy decisions and resource allocation to high-impact areas.

Feb 2017 – Jul 2019 · 2 yrs 5 mos

• Expanded accreditation to 7,500+ training centers, enhancing national skilling capacity. Improved the accreditation process by implementing a real-time inspection tool that increased audit accuracy and ensured transparent fund disbursement. Helped establish the Center Accreditation team as NSDC’s only self-sustaining unit, generating ₹6 Cr+ in revenue from training providers through accreditation services.

Jan 2016 – Jun 2016 · 5 mos

• At Kraftly, I optimized the seller onboarding process, increasing activation rates by 48%. I also introduced an abandoned cart chat feature that doubled engagement, allowing sellers to resolve buyer concerns in real time, leading to higher conversions and improved marketplace liquidity.

Apr 2015 – Nov 2015 · 7 mos

• At Housing.com, I developed property tech solutions aimed at improving buyer decision-making and transparency. I designed a real-time property pricing tool and built a due diligence module to streamline legal verification processes, enhancing user trust in property transactions.

Nov 2011 – May 2013 · 1 yr 6 mos

• At Sapient Consulting, I optimized backend performance for enterprise systems, enhancing system efficiency and stability. I collaborated with project managers and engineers to refine client requirements, gaining exposure to product strategy and business decision-making, which later influenced my transition into product management.