Arti .

Consultant

Gurugram, Haryana, India7 yrs 10 mos experience

Most Likely To Switch

Key Highlights

Expert in managing Microsoft Exchange Online environments.
Proven track record in security and compliance best practices.
Strong problem-solving skills to enhance client experience.

Stackforce AI infers this person is a skilled IT professional specializing in cloud-based email services and customer support.

Contact

Skills

Other Skills

Active DirectoryAdvertisingAnalytical SkillsBusiness AdministrationBusiness ManagementBusiness Process Outsourcing (BPO)Client CommunicationClient ServicesCommunicationConsumer ServicesCustomer ExperienceCustomer Relationship Management (CRM)Customer SatisfactionCustomer ServiceCustomer Service Management

About

'Highly skilled and experienced IT professional managing and optimising Mircosoft Exchange Online environments. Proven ability to implement best practices for security, compliance, and performance turning in cloud-based email services. Excellent problem-solving skills and a proactive approach to identifying and resolving issues to minimize downtime and enhance client experience

Experience

Capgemini

2 roles

Senior Consultant

Oct 2025 – Present · 5 mos · Hybrid

Microsoft Consultant

Sep 2023 – Present · 2 yrs 6 mos · Hybrid

Rackspace technology

Customer Service Technician-Level 1

Aug 2021 – Aug 2023 · 2 yrs · Gurugram, Haryana, India

Ibm

Technical Support Associate

Apr 2019 – Aug 2021 · 2 yrs 4 mos · Gurgaon, India

Gingerpan swapkart pvt. ltd

Customer Care Executive

Apr 2018 – Apr 2019 · 1 yr

Education

KRISHNA INSTITUTE OF ENGINEERING AND TECHNOLOGY, GHAZIABAD

Master of Business Administration (MBA) — Marketing amd Finance

Jan 2015 – Jan 2017

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