Saurabh Gupta

CEO

Gurugram, Haryana, India12 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 12+ years in product and technology leadership.
  • Expert in building award-winning Conversational AI products.
  • Strong focus on customer insights and data-driven decisions.
Stackforce AI infers this person is a Product Leader in the Travel & Hospitality and SaaS industries.

Contact

Skills

Core Skills

Product StrategyLeadershipProduct ManagementUser Experience (ux)Customer Insight

Other Skills

A/B TestingAgile MethodologiesAnalytical SkillsAnalyticsB2CBusiness AcumenBusiness AnalysisBusiness AnalyticsBusiness StrategyCloud ComputingConsumer InternetConsumer ProductsConversational AICross-functional CoordinationCross-functional Team Leadership

About

Product Leader with 12+ years of product and technology experience and 6 years leading product teams. I am excited by the potential of AI products to change ways in which we live and interact with digital systems. • Building award winning Conversational AI products at scale • Product management experience in global consumer internet e-commerce companies and enterprise applications / internet SaaS products / software product companies in advertising technology (ad-tech), CRM and customer experience, field service management and application tracking system domains • Experience managing web and mobile apps for greater than 60 million MAU. • Versed collaborating with geographically distributed and diverse business and technology teams for high-value product partnerships and integrations. • Customer focused, strong product vision and execution, data driven and adept with web analytics, prototyping and design and CRM and support tools such as Google Analytics, Mixpanel, Google Firebase, Figma, Invision, Jira, Confluence, Visual Studio, Marvel, Balsamiq, Moqups, Photoshop, Freshdesk, Zendesk, Zoho, Pipedrive. Speaker, Productized, Lisbon 2020 on "Product management in a pandemic crisis" Speaker, Product Management Festival, Zurich 2020 on "Product management in a pandemic crisis" Speaker, Product Management Festival, Singapore 2019 on "Product evolution for inclusive user base" Speaker, Product Management Festival, Zurich 2018 on "Building accessible digital products for 100 million users" Speaker, Product Tank Delhi on "Product Management Learnings in High Growth Environments" EDGE Certificate in Business Foundations by UCLA Anderson School of Management 3-course executive education program in Strategy & Organizations, Operations & Finance, Marketing & Leadership

Experience

Paytm

2 roles

Associate Vice President

Promoted

Jul 2024Present · 1 yr 8 mos

  • Lead product for Flights and Paytm Checkin, Paytm’s dedicated travel app
B2CProduct LaunchProduct StrategyConsumer InternetStrategic LeadershipBusiness Acumen+1

Senior Director, Product

Nov 2021Jun 2024 · 2 yrs 7 mos

  • Leading Product for Paytm Flights | Have also led Product for Bus & Trains
B2CProduct LaunchUser Experience (UX)Product StrategyProduct ManagementCustomer Insight+7

Airasia super app

Senior Product Manager

Feb 2019Nov 2021 · 2 yrs 9 mos · Greater Bengaluru Area

  • Led flights ancillary, checkout, post-payment teams for AirAsia.com flights for mobile apps and web.
  • Launched multiple 0 to 1 products
  • Launched Flights OTA platform for AirAsia.com
  • Launched new lines of businesses: Packages (SNAP) and Hotels.
  • Transforming AirAsia.com into a global travel platform for flights, hotels, deals, activities and more with a strong focus on becoming a market leader in South East Asia. https://bit.ly/2I8vkLr
B2CCustomer InsightAnalytical SkillsBusiness AcumenProduct Management

Microsoft

Product Manager II

Sep 2017Feb 2019 · 1 yr 5 mos · Bengaluru, Karnataka, India

  • Helped bootstrap mobile team in India for MS Teams.
  • Oversaw product strategy, roadmap definition and execution for calendar function area for Microsoft Teams mobile apps for Android & iOS.
  • What I did daily as part of my role:
  • Developed & executed product roadmap; Defined feature requirement specs; Managed cross-team stakeholders and dependencies
  • Presented to Teams LT the plan and status update for my feature area
  • Managed product backlog for my function area; Defined & tracked product success metrics/KPIs for my function area
B2CCustomer InsightAnalytical SkillsProduct Management

Adpushup

Product Manager

Aug 2016Sep 2017 · 1 yr 1 mo · Greater Delhi Area

  • Joined as the 1st product manager at Adpushup
  • Oversaw product and strategy for AdPushup; developed & executed product roadmap; Tracked and owned product success metrics/KPIs
  • Spearheaded product integration with Japan’s largest supply side platform for advertisers, driving a 27% increase in average publisher revenues
  • Responsible for ad tech products that maximize advertising revenue for publishers
Customer InsightAnalytical SkillsProduct Management

Freshworks

2 roles

Associate Product Manager

Promoted

Jun 2015Mar 2016 · 9 mos · Greater Chennai Area

  • o Product manager for the Freshdesk core product
  • o Responsible for product planning and road mapping
  • o Works with cross-functional teams for end to end feature implementation
  • o Experience in POC execution and go to market strategies
Customer InsightAnalytical SkillsProduct Management

Product Developer

Feb 2014Jun 2015 · 1 yr 4 mos · Greater Chennai Area

  • o Developing new features and enhancements for Freshdesk; handling bug fixes and suggesting new features

Wallspot

Founder

Sep 2013Jan 2014 · 4 mos

  • The Wallspot Project (think Survey Monkey + Slido) was started as a web app that aimed to change the way we interact, ask questions, gather insights, seek opinions, know choices and make decisions by enabling technology for quick mobility solutions.

Cisco systems

Project Intern

Feb 2013Jul 2013 · 5 mos · Bengaluru, Karnataka, India

  • o Interned at Cisco Systems, Bangalore in Network Management Technology Group
  • o Performed proof of concept for high availability for Cisco Network Management Enterprise Product Suite
  • o Solicited team feedback and documented necessary findings
  • o Investigated and recommended most suited high availability solution in market today from available solutions
  • o Organised Cisco Interns Premier League and Interns Cultural Event as member of Cisco Spring Interns 2013 Core Committee

Kpmg india

Management Trainee

May 2012Jun 2012 · 1 mo · Gurugram, Haryana, India

  • Worked as part of IT Advisory team (e-Governance)
  • Prepared Investment Climate reports as part of CII Investment Climate Reports for Indian States
  • Performed Labour Market Assessment as part of United Nations International Organisation for Migration project for Ministry of Overseas Indian Affairs, Government of India
  • Assisted in Aadhaar Service Delivery Integration in Pensions Scheme for Punjab Government

Education

Narsee Monjee Institute of Management Studies (NMIMS) Navi Mumbai

Executive MBA — Business Analytics

UCLA Anderson School of Management

EDGE Certificate in Business Foundations — Business Foundations

Vellore Institute of Technology

B.Tech — Computer Science and Engineering

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