Jun 2019 – Jul 2022 · 3 yrs 1 mo

Nov 2018 – May 2019 · 6 mos · San Francisco Bay Area

May 2018 – Oct 2018 · 5 mos · San Francisco Bay Area

Oct 2017 – May 2018 · 7 mos

• Lead – lead a team of six and mentored recent hired interns in five different projects.
• Involved in the entire project life cycle (SDLC) from evaluation, installation, configuration and development of end user reports.
• Translated requirements into deliverable such as functional/technical specifications, use cases, workflow/ process diagrams, data flow/model diagrams.
• Groomed backlog in JIRA and worked with developers to determine Level of Effort(LOE).
• Developed stored procedures, functions, views, triggers and queries in SQL server to effectively handle data.
• Reduced customer complaints by 23% by creating and implementing Business Value Additions.
• Used advanced Excel and Tableau to capture data and created reports/dashboards for leadership to show trends, KPI.

Jan 2017 – Oct 2017 · 9 mos

• Created Client UI, platform integration and assisted clients with jelly script defects or conflicts.
• Managed server logs and upgrade logs to help clients with platform malfunction.
• Change, Incident, Problem, Knowledge, SDLC, Reporting, Requests, Visual Task Boards, and Service Catalog modules worked upon.
• Worked on improving database query response time using JavaScript, by customizing functionalities such as process automation, access control, and UI pages.
• Developed scripts on the Glide platform to automate tasks.
• Optimized platform performance by working on page load response time, fixing memory leaks, using JavaScript and SQL.
• Analyzed logs for average response time spikes and load balancing on application nodes.

May 2016 – Dec 2016 · 7 mos · Orlando, Florida Area

• FLITE
• Lead restructuring of Loan Complete in the Lending market.
• Constant interaction with the clients to get best features out.
• Won over the Vice President [ECM] by designing detailed wireframes for every screen and state.
• Designed and combined products such as Loan Complete and Nautilus.
• Architected the modifications of ECM dependency of the product.
• Leading to reduction of cost by 26%.
• UCD - Uniform Closing Dataset
• Researched and aided the journey of a new product required to populate UCD of Freddie Mac and Fannie Mae.
• Worked from scratch to the internal release of UCD.

Aug 2015 – Apr 2016 · 8 mos · Orlando, Florida Area

Jun 2012 – May 2013 · 11 mos

• Volunteer
• Tutored 30 high school students in Mathematics, English and Computer for 1 year.