Sreejan Roy

Operations Associate

Gurugram, Haryana, India1 yr experience

Key Highlights

Strong expertise in human resources and customer engagement.
Proven track record in recruiting and people management.
Experience in managing international internship opportunities.

Stackforce AI infers this person is a Human Resources and Customer Experience professional with a focus on recruitment and team management.

Contact

Skills

Core Skills

RecruitingHuman Resources (hr)Team ManagementMarketingTeam CoordinationSales ManagementCustomer Service

Other Skills

CanvaCode of EthicsCold CallingCommunicationEnglishInternational RelationsInterpersonal SkillsInterviewingLeadershipManagementMicrosoft ExcelMicrosoft WordPeople ManagementProductivity ImprovementSales

About

As an Associate in Customer Experience at Zomato since March 2025, I contribute to ensuring a seamless experience for customers while leveraging my strong people management and staff retention skills. My role involves collaborating with teams to address customer needs effectively. I have completed my Bachelor of Business Administration at SRM University, I have complemented my academic journey with hands-on roles, including Talent Acquisition Intern at Mavenwit and HR Manager at AIESEC in Chennai. These experiences have honed my interviewing, people management, and membership engagement skills. I aim to merge my educational foundation and professional experiences to contribute to organizational goals while continuously expanding my expertise in human resources and customer engagement.

Experience

Eternal

People Team - Operations

Nov 2025 – Present · 4 mos · Gurugram, Haryana, India · On-site

Zomato

Associate - Customer Experience

Mar 2025 – Nov 2025 · 8 mos · Gurugram, Haryana, India · On-site

Mavenwit

Talent Acquisition Intern

Mar 2024 – Jun 2024 · 3 mos · Bengaluru, Karnataka, India · Remote

● Perform comprehensive assessment on existing HR processes. Identify HR trends and provide
supplemental analysis on findings.
● Participate actively in all steps of the recruitment process (pre-selection, interviews and offers).
● Post positions on company career site and any specialty sites
● Schedule interviews for selected candidates
● Maintain continuous contact with potential candidates and provide follow-up and updates in our
applicant tracking system as appropriate
● Support team with various administrative tasks and projects.

RecruitingInterviewingInterpersonal SkillsPeople ManagementSoft SkillsHuman Resources (HR)+1

Aiesec in chennai

Human Resources Manager

Oct 2023 – Jan 2024 · 3 mos · Chennai, Tamil Nadu, India · On-site

Membership Management of the Organisation.
Membership Development Plans Execution.
Membership Engagement and Networking Events.

RecruitingHuman Resources (HR)Team ManagementLeadershipCode of EthicsProductivity Improvement

Aiesec in chennai

Organising Committee President | Winter Local Conference

Sep 2023 – Oct 2023 · 1 mo · Chennai, Tamil Nadu, India · On-site

Aiesec in india

2 roles

Regional Youth Leadership Conference l Organising Committee | Delegate Services

Aug 2023 – Aug 2023 · 0 mo

Project Manager | Global Teacher Product

Feb 2023 – Jan 2024 · 11 mos

MarketingTeam CoordinationInternational RelationsCustomer ServiceEnglishTeam Leadership+6

Aiesec in chennai

3 roles

Organising Committee Vice President | Delegate Experience | April Local Conference

Mar 2023 – Apr 2023 · 1 mo · Chennai, Tamil Nadu, India · On-site

Senior Project Manager | Global Talent Product

Feb 2023 – Jan 2024 · 11 mos · Chennai, Tamil Nadu, India · On-site

Sending Students and working professionals for international internship opportunities in 15+ countries.
Market Research , Marketing drives and Team Management.

Team CoordinationMicrosoft ExcelInternational RelationsmarketingLeadershipCold Calling+6