Nov 2023 – Present · 2 yrs 4 mos

• Led multiple modernization efforts including Wallet 2.0 and Voucher 2.0.
• Contributed to SaaS mid-mile logistics modules, enabling 3 new partner integrations.
• Engineered Single Door initiative integrating slotted and Q-commerce delivery pipelines, reducing delivery fragmentation by 80%.
• Designed and launched BigBasket’s loyalty service, increasing customer retention by 18% and boosting average order value by 12%.

Apr 2020 – Oct 2023 · 3 yrs 6 mos

• Spearheaded dynamic traffic redirection across projects using request headers, reducing need for new Kubernetes clusters and saving ₹1.5–2 crore annually. Project was highlighted by @K8sArchitect.
• Led a complete rewrite of the legacy payments system into a scalable microservice, reducing transaction latency by 35% and saving ₹2–3 crore/month in infra and reconciliation overhead.
• Built and integrated the eMandate feature, leading to 25% faster settlement for recurring orders and enhancing success rate by 15%.
• Implemented State Machine pattern in the payment pipeline, improving retry success rates by 40% and reducing payment failures by 30%.
• Introduced unit testing rigor, achieving 85%+ test coverage in the payments repo and reducing production incidents by 35%.
• Built the BB2.0 shipment engine in Go from scratch, reducing shipment dispatch latency by 50% and increasing throughput 2x.

Jul 2018 – Mar 2020 · 1 yr 8 mos

• Developed a Kafka-based backend event handler with retry logic and loss prevention, achieving 99.99% delivery reliability and auto-scalability.
• Mentored 10+ junior developers, led 50+ code reviews, and improved sprint throughput by 20% via better planning and estimation.
• Designed and launched BBStar 2.0 membership program, contributing to a 30% rise in paid subscribers within 6 months.
• Optimized a critical stored procedure, reducing execution time from 6s to 1.2s — a 400%+ performance gain on high-load queries.