Shubham S. — Product Manager

I’m a Senior Product Manager who thrives at the intersection of AI, platform modernization, and large-scale enterprise transformation. My career started with a curiosity about how complex systems behave under real pressure why certain workflows break, why users struggle, and how thoughtful product decisions can turn friction into simplicity. That curiosity grew into a passion for building products that make complicated work feel intuitive, fast, and reliable. Across the U.S. and India, I’ve led cross-functional teams to deliver AI-powered workflows, microservices-based platforms, and 0→1 product launches across FinTech, Compliance, Retail, and SaaS. I specialize in bringing clarity to ambiguous problem spaces and aligning engineering, design, data science, and compliance leaders around solutions that scale. What I’m known for: • Building LLM-powered onboarding, chatbots, and self-service systems that reduce support volume and accelerate activation. • Deploying ML/NLP automation that cuts manual review time by up to 60% and strengthens fraud and anomaly detection. • Designing microservices, cloud SaaS, and API-driven platforms that improve performance, reliability, and developer velocity. • Leading predictive analytics, data migrations, and BI initiatives with 100% data integrity and faster time-to-insight. • Driving Agile delivery, roadmap execution, and cross-functional alignment, increasing engineering throughput by 30%. My leadership style blends technical fluency with strategic clarity—I translate business goals into actionable execution plans, help teams navigate trade-offs, and create momentum toward measurable outcomes. I’m passionate about building AI-enhanced products that reduce operational friction, empower users, and generate long-term value. Skills: AI/ML · LLMs · RAG · NLP · Microservices · Cloud Platforms · Product Strategy · APIs · SQL · Python · Experimentation · OKRs · Agile Leadership Credentials: CSPO® · CSM® · M.S. Information Technology Management 🌍 Open to global relocation & sponsorship. Focused on building AI-driven, intuitive, and scalable products that solve real enterprise challenges.

Stackforce AI infers this person is a Product Manager with expertise in AI-driven solutions across FinTech and SaaS industries.

Experience: 4 yrs 11 mos

Skills

Product Management
Machine Learning
Agile Product Management
Business Intelligence
Regulatory Compliance
Product Analytics
User Research
Ux Design
Digital Banking
Investment Advisory

Career Highlights

Led AI-powered product initiatives across multiple industries.
Achieved significant operational efficiencies through automation.
Expert in aligning cross-functional teams for product success.

Work Experience

Johnson & Johnson

Product Analyst - 2 / PM (7 mos)

Deloitte

Product Analyst (5 mos)

Cygnus Compliance

Product Analyst/ PM (2 mos)

Digital iTechnology

Product Manager (9 mos)

Openlogix (a K2 Company)

SDE (Product ) Intern (3 mos)

Oakland University

Analyst (11 mos)

Worldsoft Technologies Pvt. Ltd

Senior Business Analyst (PM) (2 yrs 9 mos)

Analyst (1 yr 4 mos)

Education

Master of Science - MS at Oakland University

Bachelor of Engineering (B.E.) at Rajiv Gandhi Prodyogiki Vishwavidyalaya

Shubham S.

Product Manager

United States4 yrs 11 mos experience

AI EnabledHighly Stable

Key Highlights

Led AI-powered product initiatives across multiple industries.
Achieved significant operational efficiencies through automation.
Expert in aligning cross-functional teams for product success.

Stackforce AI infers this person is a Product Manager with expertise in AI-driven solutions across FinTech and SaaS industries.

Contact

shubhamshrivastava813@gmail.com LinkedIn

Skills

Core Skills

Product ManagementMachine LearningAgile Product ManagementBusiness IntelligenceRegulatory ComplianceProduct AnalyticsUser ResearchUx DesignDigital BankingInvestment Advisory

Other Skills

A/B TestingAML/KYCAPI DevelopmentAWSAgile MethodologiesAgile/ScrumAlgorithmsAmazon Web Services (AWS)Apple CertifiedApple ProductsApplication DevelopmentArtificial Intelligence (AI)AutomationBusiness AnalysisBusiness Object Development

About

Experience

4 yrs 11 mos

Total Experience

2 yrs 2 mos

Average Tenure

7 mos

Current Experience

Johnson & johnson

Product Analyst - 2 / PM

Oct 2025 – Present · 7 mos · New Jersey, United States

Led product strategy and analytics for global SAP Accounts Payable modernization, integrating AWS microservices, ML/NLP, and advanced analytics to transform enterprise finance operations.
Key Achievements:
Accelerated invoice processing by 40% leading SAP AP workflow integration with AWS cloud-native microservices and reduced manual review effort by 30% defining requirements for ML/NLP invoice extraction models
Built Python BI dashboards analyzing real-time SAP data (25% reduction in operational downtime) and launched LLM-powered chatbot integrated with SAP systems (25% decrease in support volume)
Enhanced delivery velocity by 35% developing enterprise AI automation roadmap and cut onboarding time by 50% through user research and AI-driven help deployment
Core Responsibilities:
Managed product roadmap, stakeholder alignment, and feature prioritization across SAP, AWS, and ML/NLP initiatives. Conducted competitive analysis, A/B testing, and cohort analysis to drive data-driven product decisions. Led global Agile teams coordinating sprint planning, backlog management, and release delivery. Collaborated with data science teams on ML model development and facilitated requirements gathering, user story writing, and user acceptance testing across cross-functional teams.
Skills: Product Management | Product Analytics | Python | SQL | Tableau | SAP S/4HANA | AWS | Machine Learning | NLP | LLM Integration | Agile/Scrum | JIRA | Stakeholder Management | Requirements Analysis

Product ManagementProduct AnalyticsPythonSQLTableauSAP S/4HANA+8

Deloitte

Product Analyst

May 2025 – Oct 2025 · 5 mos · Remote

Owned product roadmap and delivery for finance and compliance modules supporting Scholarship Application tracking platform.
Key Achievements:
Reduced duplicate tickets by 34% implementing AI-assisted clustering for 1,200+ issue backlog
Improved field data accuracy by 41% through enhanced UAT coverage and validation protocols
Decreased average resolution time from 4 days to 1.5 days standardizing Agile triage workflows
Reduced post-release complaints by 29% through UX improvements and streamlined user onboarding
Strengthened roadmap prioritization building KPI dashboards tracking usage patterns, error rates, and resolution metrics
Enhanced delivery consistency implementing sprint ceremonies and OKR alignment frameworks.
Core Skills: Agile Product Management, UAT & QA, Business Intelligence, UX Design, Stakeholder Management, KPI Development

Agile Product ManagementUAT & QABusiness IntelligenceUX DesignStakeholder ManagementKPI Development

Cygnus compliance

Product Analyst/ PM

Jan 2025 – Mar 2025 · 2 mos · United States · On-site

Drove product strategy for regulatory reporting systems, AML workflows, and ISO 20022/PCI DSS governance platforms.
Key Achievements:
Delivered ISO 20022-compliant MVP in 8 weeks enabling seamless regulatory reporting migration
Saved 12 hours per compliance review cycle launching AML validation automation prototype
Reduced reporting cycle time by 11 hours implementing Power BI dashboards for real-time compliance metrics
Decreased daily escalations from 5.5 to 1.8 through Voice of Customer-driven product iterations
Maintained 100% audit readiness aligning compliance workflows across cross-functional teams
Reduced form rejection rate from 14.7% to 3.6% through usability-led design improvements.
Core Skills: Regulatory Compliance, ISO 20022, AML/KYC, PCI DSS, Power BI, Voice of Customer Research, Product Analytics

Regulatory ComplianceISO 20022AML/KYCPCI DSSPower BIVoice of Customer Research+1

Digital itechnology

Product Manager

Mar 2024 – Dec 2024 · 9 mos · Austin, Texas, United States · On-site

Led end-to-end product development for digital behavioral health and wellness platform serving diverse user populations.
Key Achievements:
Increased DAU/MAU ratio by 40% conducting user discovery research and comprehensive story mapping
Reduced onboarding drop-off by 35% streamlining user activation flows and registration processes
Shortened release cycle from 6 weeks to 3 weeks implementing Agile process improvements
Improved user activation by 60% through A/B testing and conversion funnel optimization
Enhanced retention from 45% to 62% building VoC-driven product roadmap and feature prioritization
Enabled personalized engagement journeys integrating Salesforce with marketing automation platforms
Increased usability score from 4.0 to 4.8 implementing data-driven UI/UX improvements
Core Skills: User Research, A/B Testing, Conversion Optimization, Salesforce, Marketing Automation, UX Design, Retention Strategy

User ResearchA/B TestingConversion OptimizationSalesforceMarketing AutomationUX Design+1

Openlogix (a k2 company)

SDE (Product ) Intern

Jun 2023 – Sep 2023 · 3 mos · Bloomfield Hills, Michigan, United States · On-site

Supported product development and analytics for digital banking solutions and robo-advisory investment platforms.
Key Achievements:
Unlocked $2.5M in managed assets launching investment advisory MVP with automated portfolio recommendations
Enhanced re-engagement campaigns analyzing SQL datasets of 50,000+ user behaviors and transaction patterns
Reduced release delays by 35% implementing ICE prioritization framework for feature roadmap
Improved lending funnel conversion through UX enhancements validated via comprehensive UAT
Built Power BI KPI dashboards delivering actionable portfolio performance insights to stakeholders
Streamlined lead-to-loan operations integrating Salesforce with MuleSoft/Workato workflow automation
Achieved 92% sprint goal completion rate through improved Agile squad coordination
Increased product adoption by 16% refining GTM strategy and user onboarding flows
Core Skills: SQL Analytics, Digital Banking, Investment Advisory, Power BI, Salesforce, MuleSoft, Workato, GTM Strategy

SQL AnalyticsDigital BankingInvestment AdvisoryPower BISalesforceMuleSoft+2

Oakland university

Analyst

May 2022 – Apr 2023 · 11 mos

Worldsoft technologies pvt. ltd

2 roles

Senior Business Analyst (PM)

Feb 2019 – Nov 2021 · 2 yrs 9 mos · India

Implemented data-driven merchant onboarding workflows for e-commerce mobile web and desktop platforms, optimizing the
onboarding process, reducing friction, and increasing approval efficiency, leading to a revenue boost of $150K.
Led digital transformation initiatives for payment gateway integration, improving transaction success rates, reducing chargebacks, and enhancing fraud detection capabilities.
Collaborated with engineering and UX teams to streamline product development, reducing feature release cycles by 25% and increasing customer satisfaction

Analyst

Sep 2017 – Jan 2019 · 1 yr 4 mos · India

Developed end-to-end process automation strategies for transaction validation, reducing processing time by 30% and improving customer experience.
Worked with cross-functional teams to enhance payment reconciliation systems, ensuring seamless financial reporting and compliance with regulatory standards.
Conducted data-driven analysis on user behaviour and merchant performance, leading to actionable insights that increased revenue by 18%.
Managed product lifecycle strategy for e-commerce solutions, ensuring alignment with business objectives